Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Prospecting, Lead Generation, Telephone Skills, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement

Skills you'll gain: Experimentation, Sample Size Determination, Research Design, Statistical Analysis, Statistical Methods, Data Analysis Software, Statistical Hypothesis Testing, Design Strategies, Probability & Statistics, Statistical Modeling, Descriptive Statistics, Quality Control, Variance Analysis

Skills you'll gain: Research, Record Keeping, Data Collection, Document Management, Information Management, Intellectual Property

Skills you'll gain: Fundraising, Grant Writing, Prospecting and Qualification, Philanthropy, Proposal Writing, Campaign Management, Business Writing, Ethical Standards And Conduct, Relationship Management, Communication Strategies

Skills you'll gain: Sustainable Development, Sustainability Reporting, Sustainable Business, Social Justice, Environmental Social And Corporate Governance (ESG), Environment and Resource Management, Stakeholder Engagement, Environmental Issue, Finance, Economics, Climate Change Adaptation, Climate Change Mitigation, Critical Thinking

Skills you'll gain: Entrepreneurship, Business Modeling, Promotional Strategies, Business Strategy, Entrepreneurial Finance, Content Creation, Innovation, Digital Transformation, Consumer Behaviour, Marketing Budgets, Business Economics, Intellectual Property

Skills you'll gain: Economic Development, International Finance, Economics, Business Economics, Market Opportunities, International Relations, Global Marketing, Demography, Business Risk Management, Analysis, Growth Strategies, Policy Analysis

Skills you'll gain: Bash (Scripting Language), Shell Script, Unix Shell, Scripting, Linux Commands, Unix Commands, Command-Line Interface, Linux, File Management, Unix, File Systems, Systems Administration

Skills you'll gain: Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Hospitality Services, Capital Expenditure, Social Media Campaigns, Financial Statement Analysis, Cost Control, Social Media Marketing, Hospitality Management, Financial Forecasting, Finance, Operations Management, Prototyping, Strategic Planning, Capital Budgeting, Search Engine Optimization, Key Performance Indicators (KPIs)

Skills you'll gain: Business Ethics, Negotiation, Purchasing, Business Writing, Business Communication, Decision Making, Forecasting, Auditing, Communication, Budgeting, Influencing, Vocabulary, English Language, Leadership, Financial Acumen, Presentations, Communication Strategies, Business Economics, Finance

Skills you'll gain: Social Media, Online Advertising, Digital Advertising, Social Media Marketing, Social Media Strategy, Social Media Campaigns, Advertising, Advertising Campaigns, Web Analytics, Content Performance Analysis, Facebook, Paid media, Instagram, Marketing Communications, Target Audience, Driving engagement, Business Ethics, Brand Awareness