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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • G

    Google

    Implement the Scrum Framework

    Skills you'll gain: Backlogs, User Story, Sprint Planning, Agile Software Development, Project Estimation, Agile Methodology, Product Requirements, Agile Product Development, Sprint Retrospectives, Agile Project Management, Estimation, Prioritization

    4.8 stars, 20 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (20) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Salesforce

    Boosting Productivity through the Tech Stack

    Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Prospecting and Qualification, Campaign Management, Cross-Channel Marketing, Inside Sales, Business Software, Sales, Sales Strategy, Campaign Planning, Sales Pipelines, Social Media Campaigns, LinkedIn, Sales Operations, Sales Process, Productivity Software

    4.3 stars, 39 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.3 (39) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • G

    Goldman Sachs

    Fundamentals of Financial Planning, with Goldman Sachs 10,000 Women

    Skills you'll gain: Cash Flow Forecasting, Financial Forecasting, Cash Flows, Financial Analysis, Financial Data, Business Planning, Entrepreneurship, Forecasting, Financial Planning, Financial Management, Finance, Business Strategy, Strategic Decision-Making, Strategic Planning

    4.7 stars, 533 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.7 (533) · Mixed · Course · 1 - 4 Weeks

    Category: Free
    Free
  • S

    SAS

    SAS Advanced Programmer

    Skills you'll gain: SQL, SAS (Software), Case Studies, Database Management, Query Languages, Data Access, Database Management Systems, Data Processing, Data Presentation, Perl (Programming Language), Statistical Programming, Data Wrangling, Data Integration, Data Structures, Data Management, Data Manipulation, Data Transformation, Data Analysis Software, Code Reusability, Software Documentation

    4.8 stars, 410 reviews, Intermediate, Professional Certificate, 3 - 6 Months

    ★ 4.8 (410) · Intermediate · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • N

    New York Institute of Finance

    Using Machine Learning in Trading and Finance

    Skills you'll gain: Tensorflow, Keras (Neural Network Library), Financial Trading, Data Pipelines, Applied Machine Learning, Machine Learning, Securities Trading, Statistical Machine Learning, Model Training, Market Trend, Data Preprocessing, Deep Learning, Python Programming, Model Evaluation, Correlation Analysis, Artificial Neural Networks, Time Series Analysis and Forecasting

    3.9 stars, 379 reviews, Intermediate, Course, 1 - 3 Months

    ★ 3.9 (379) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    SkillUp

    Enterprise Data Integration, Governance and Architecture

    Skills you'll gain: Data Security, Data Governance, Extract, Transform, Load, Data Migration, Data Integration, Data Architecture, Data Management, Data Storage, Enterprise Architecture, Data Storage Technologies, Data Lakes, Data Quality, Data Modeling, Incident Response, Security Controls, Information Privacy, Data Centers, Security Strategy, Database Architecture and Administration, Threat Management

    4.4 stars, 94 reviews, Advanced, Specialization, 1 - 3 Months

    ★ 4.4 (94) · Advanced · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    UNSW Sydney (The University of New South Wales)

    How to Validate your Startup Idea

    Skills you'll gain: Financial Modeling, Growth Strategies, Entrepreneurship, Value Propositions, Customer Acquisition Management, Financial Forecasting, Lean Methodologies, Business Modeling, Business Planning, Entrepreneurial Finance, Presentations, New Product Development, Product Development, Customer Insights, Verbal Communication Skills, Income Statement, Strategic Partnership, Persona Development, Investments

    4.1 stars, 150 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.1 (150) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • T

    The Chinese University of Hong Kong

    Doing Business in China

    Skills you'll gain: Entrepreneurship, Peer Review, Market Opportunities, Business Planning, Innovation, Ideation, Consumer Behaviour, Initiative and Leadership, Marketing Psychology, Brand Management, Diversity Marketing, Strategic Thinking, Marketing Planning, Marketing Communications, Marketing, Business Strategy, Proposal Development, Business Strategies, Strategic Partnership, Competitive Intelligence

    4.8 stars, 683 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (683) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    Michigan State University

    Photography Capstone Project

    Skills you'll gain: Photography, Peer Review, Image Quality, Aesthetics, Creative Design, Visual Storytelling, Creativity, Storytelling, Writing, Design Elements And Principles

    4.8 stars, 606 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (606) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft Account Manager with Generative AI

    Skills you'll gain: Key Performance Indicators (KPIs), Proposal Development, Account Strategy, Solution Selling, Business Writing, Responsible AI, Regulatory Compliance, Budget Management, Productivity Software, Consultative Approaches, Consultative Selling, Performance Analysis, Customer Relationship Management (CRM) Software, Account Management, Performance Metric, Financial Management, Administrative Support, Sales Process, Content Management, Generative AI

    4.6 stars, 6 reviews, Advanced, Professional Certificate, 3 - 6 Months

    ★ 4.6 (6) · Advanced · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Alberta

    Workplace Psychological Health and Safety

    Skills you'll gain: Diversity Equity and Inclusion Initiatives, Conflict Management, Safety Culture, Team Leadership, Workplace inclusivity, Diversity Training, Stress Management, Organizational Leadership, Diversity and Inclusion, Mental Health Diseases and Disorders, People Management, Rapport Building, Leadership, Leadership and Management, Mental Health, Emotional Intelligence, Employee Engagement, Empathy, Resilience, Communication

    4.9 stars, 61 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.9 (61) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    Universidad Austral

    Emprendiendo en STEM

    Skills you'll gain: Design Thinking, Team Leadership, Team Building, Market Opportunities, Entrepreneurial Finance, Entrepreneurship, Leadership Studies, Financial Management, Marketing Strategies, Financial Analysis, Innovation, Marketing, Strategic Thinking, Business Planning, Business Modeling, Value Propositions, New Product Development, Professional Networking, Customer Analysis

    4.9 stars, 74 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.9 (74) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
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In summary, here are 10 of our most popular customer success courses

  • Implement the Scrum Framework: Google
  • Boosting Productivity through the Tech Stack: Salesforce
  • Fundamentals of Financial Planning, with Goldman Sachs 10,000 Women: Goldman Sachs
  • SAS Advanced Programmer: SAS
  • Using Machine Learning in Trading and Finance: New York Institute of Finance
  • Enterprise Data Integration, Governance and Architecture: SkillUp
  • How to Validate your Startup Idea: UNSW Sydney (The University of New South Wales)
  • Doing Business in China: The Chinese University of Hong Kong
  • Photography Capstone Project: Michigan State University
  • Microsoft Account Manager with Generative AI: Microsoft

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