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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


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    M

    Microsoft

    Microsoft Power Platform Fundamentals

    Skills you'll gain: Microsoft Power Platform, Power BI, Power Platform Architecture & Technical Design, Microsoft Power Automate/Flow, Microsoft 365, Workflow Management, Dashboard, Business Intelligence, Data Analysis, No-Code Development, Process Design, Business Workflow Analysis, Dashboard Creation, Application Development, Data Visualization, Application Design, Data Modeling, Business Process, Data Store, Generative AI Agents

    4.3
    Rating, 4.3 out of 5 stars
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    162 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Maryland, College Park

    Building the Business Model for Corporate Entrepreneurs

    Skills you'll gain: Business Modeling, Customer Analysis, Financial Modeling, Entrepreneurship, Business Planning, Corporate Strategy, Customer Insights, Value Propositions, New Business Development, Target Market, Persona Development, User Research, Strategic Partnership, Sustainable Business, Customer Relationship Management, Product Development, Innovation, Product Strategy, Market Analysis, Interviewing Skills

    4.6
    Rating, 4.6 out of 5 stars
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    86 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud Data Engineer Professional Certificate en Español

    Skills you'll gain: Google Cloud Platform, Data Lakes, Data Pipelines, Dataflow, Data Processing, Apache Spark, Model Deployment, Big Data, Tensorflow, Systems Design, Extract, Transform, Load, Apache Hadoop, Data Infrastructure, Real Time Data, Data Integration, Data Warehousing, Metadata Management, Data Architecture, Data Migration, Unstructured Data

    4.7
    Rating, 4.7 out of 5 stars
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    817 reviews

    Intermediate · Specialization · 3 - 6 Months

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    I

    IESE Business School

    Strategy and Sustainability

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Development, Corporate Strategy, Business Strategy, Organizational Strategy, Environmental Issue, Strategic Thinking, Environmental Regulations, Compliance Management, Stakeholder Engagement, Consumer Behaviour, Advocacy

    4.7
    Rating, 4.7 out of 5 stars
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    592 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    AI-Powered Software Development Certification

    Skills you'll gain: Prompt Engineering, AI Personalization, AI Security, GitHub Copilot, Generative AI, Infrastructure as Code (IaC), Legal Risk, Requirements Analysis, Test Tools, Software Testing, ChatGPT, Risk Analysis, Sprint Planning, Software Development Tools, Software Development Life Cycle, User Interface and User Experience (UI/UX) Design, Automation, Software Documentation, Artificial Intelligence, Software Architecture

    4.3
    Rating, 4.3 out of 5 stars
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    67 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    C

    Coursera

    B2B and Territory Sales Strategies and Techniques

    Skills you'll gain: Sales Territory Management, B2B Sales, Regional Sales, Selling Techniques, Sales Management, Consultative Selling, Sales, Sales Strategy, Market Analysis, Sales Process, Market Intelligence, Closing (Sales), Customer Relationship Management (CRM) Software, Competitive Intelligence, Customer Relationship Management, Negotiation

    4.5
    Rating, 4.5 out of 5 stars
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    130 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Fundação Instituto de Administração

    Executivo de Vendas, Vendas Consultivas e Prospecção

    Skills you'll gain: Sales Strategy, Sales Management, Consultative Selling, Sales Process, Selling Techniques, Sales, General Sales Practices, Customer Relationship Management, Consultative Approaches, Solution Selling, Closing (Sales), Prospecting and Qualification, Customer Relationship Building, Customer Acquisition Management, Value Propositions, Needs Assessment

    4.9
    Rating, 4.9 out of 5 stars
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    45 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Management: Developing and Delivering a New Product

    Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Product Planning, Project Management Life Cycle, Product Design, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Commercialization, Stakeholder Analysis, Market Analysis, Team Building, Stakeholder Communications, Market Research, Team Management

    4.7
    Rating, 4.7 out of 5 stars
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    157 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad de los Andes

    ¿Cómo construir mi modelo de negocio?

    Skills you'll gain: Strategic Partnership, Business Modeling, Value Propositions, New Business Development, Resource Allocation, Target Market, Business Planning, Revenue Management, Performance Metric, Business Strategy, Market Opportunities, Customer Analysis, User Feedback, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
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    437 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Developing a Marketing Mix for Growth

    Skills you'll gain: Product Lining, Communication Planning, Product Strategy, Marketing, Product Assortment, Integrated Marketing Communications, Strategic Marketing, Marketing Management, Product Lifecycle Management, Product Planning, Marketing Planning, Marketing Communications, Advertising, Marketing Strategies, Marketing Channel, Advertising Campaigns, Consumer Behaviour, Promotional Strategies, Market Opportunities, Writing

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
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    736 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Gen AI: Unlock Foundational Concepts

    Skills you'll gain: Responsible AI, Generative AI, Generative Model Architectures, AI Security, Google Cloud Platform, Unstructured Data, Data Ethics, Large Language Modeling, Machine Learning, Innovation

    4.7
    Rating, 4.7 out of 5 stars
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    201 reviews

    Beginner · Course · 1 - 4 Weeks

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    H

    Hebrew University of Jerusalem

    Israel State and Society

    Skills you'll gain: Demography, Political Sciences, Social Sciences, Socioeconomics, International Relations, Sociology, Culture, World History, Cultural Diversity, Policy Analysis, Governance, Economics, Conflict Management

    4.7
    Rating, 4.7 out of 5 stars
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    382 reviews

    Beginner · Course · 3 - 6 Months

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In summary, here are 10 of our most popular customer insights courses

  • Microsoft Power Platform Fundamentals: Microsoft
  • Building the Business Model for Corporate Entrepreneurs: University of Maryland, College Park
  • Preparing for Google Cloud Certification: Cloud Data Engineer Professional Certificate en Español: Google Cloud
  • Strategy and Sustainability: IESE Business School
  • AI-Powered Software Development Certification: Simplilearn
  • B2B and Territory Sales Strategies and Techniques: Coursera
  • Executivo de Vendas, Vendas Consultivas e Prospecção: Fundação Instituto de Administração
  • Product Management: Developing and Delivering a New Product: SkillUp
  • ¿Cómo construir mi modelo de negocio?: Universidad de los Andes
  • Developing a Marketing Mix for Growth: University of Illinois Urbana-Champaign

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