Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Stanford University
Skills you'll gain: Game Theory, Business Strategy, Graph Theory, Mathematical Modeling, Bayesian Statistics, Strategic Decision-Making, Behavioral Economics, Probability, Reinforcement Learning, Markov Model, Decision Making, Algorithms, Problem Solving
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Team Management, Team Leadership, Team Building, Teamwork, Team Motivation, People Management, Leadership and Management, Conflict Management, Leadership, Collaboration, Trustworthiness, Diversity and Inclusion, Talent Recruitment, Employee Engagement, Performance Appraisal, Constructive Feedback, Communication Strategies, Communication
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Conflict Management, Team Motivation, Intercultural Competence, Professional Networking, Organizational Leadership, Cultural Diversity, Cultural Sensitivity, Cross-Functional Team Leadership, Communication, Leadership, Team Management, Ethical Standards And Conduct, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Problem Solving, Presentations, Collaboration, Critical Thinking and Problem Solving, Root Cause Analysis, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Creative Problem-Solving, Microsoft PowerPoint, Virtual Teams, Teamwork, Collaborative Software, Public Speaking, Professional Development, Professionalism, Workflow Management, Accountability
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Request for Proposal, Conflict Management, Presentations, Technical Communication, Storytelling, Persuasive Communication, Communication Strategies, Organizational Strategy, Non-Verbal Communication, Proposal Writing, Business Communication, Team Building, Interpersonal Communications, Intercultural Competence, Verbal Communication Skills, Target Audience, Team Management, Business Writing, Strategic Communication, Strategic Thinking
Intermediate · Specialization · 3 - 6 Months

Case Western Reserve University
Skills you'll gain: Coaching, Negotiation, Emotional Intelligence, Empathy, Leadership Development, Initiative and Leadership, Compassion, Leadership, Organizational Change, Organizational Leadership, Organizational Development, Culture Transformation, Team Leadership, People Development, Influencing, Strategic Leadership, Active Listening, Case Studies, Personal Development, Professional Development
Intermediate · Specialization · 3 - 6 Months

Northwestern University
Skills you'll gain: Influencing, Persuasive Communication, Design Thinking, Data-Driven Decision-Making, Leadership, Strategic Communication, Innovation, Collaboration, Crisis Management, Negotiation, Organizational Leadership, Ideation, Team Leadership, Resource Allocation, Human Centered Design, Teamwork, Motivational Skills, Corporate Communications, Marketing Strategies, Marketing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Consultative Selling, Account Strategy, Account Management, Solution Selling, Sales, Sales Strategy, Negotiation, Enterprise Sales, B2B Sales, Price Negotiation, Sales Pipelines, Business Ethics, Conflict Management, Overcoming Objections, AI Personalization, Value Propositions, Ethical Standards And Conduct, Stakeholder Management, Proposal Development, Customer Retention
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Medical Terminology, Revenue Cycle Management, Healthcare Ethics, Medical Billing, Medical Billing and Coding, Conflict Management, Patient Communication, Anatomy, Pathology, Medical Coding, Cultural Responsiveness, Patient-centered Care, Electronic Medical Record, Professionalism, Health Care Procedure and Regulation, Health Information Management and Medical Records, Professional Development, Medical Records, Physiology, Payment Processing
Beginner · Specialization · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Workplace Bullying Intervention, Rapport Building, Conflict Management, Relationship Building, Tactfulness, Social Skills, Workplace inclusivity, Interpersonal Communications, Professionalism, Empathy, Culture Transformation, Emotional Intelligence, Constructive Feedback, Advocacy, Diversity and Inclusion, Accountability, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

MedCerts
Skills you'll gain: Healthcare Ethics, Conflict Management, Patient Communication, Child Development, Cultural Responsiveness, Human Development, Mental Health Diseases and Disorders, Gerontology, Patient-centered Care, Professionalism, Professional Development, Pediatrics, Verbal Communication Skills, Time Management, Mental Health, Emotional Intelligence, Ethical Standards And Conduct, Psychiatric And Mental Health Nursing, Mental Health Therapies, Behavioral Health
Beginner · Specialization · 1 - 3 Months