Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, AI literacy, Governance, Ethical Standards And Conduct, Accountability Frameworks, Resource Utilization, Safety Assurance, Continuous Improvement Process, Case Studies

Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Organizational Development, Customer Complaint Resolution, AI literacy, Quality Assessment, Emotional Intelligence, Knowledge Transfer, Active Listening, ChatGPT, Communication, Customer Analysis, Customer and Client Support, Quality Improvement, Customer Support, Content Performance Analysis, Independent Thinking, Customer Communications Management

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, AI literacy, AI Product Strategy

Skills you'll gain: Generative AI, LLM Application, AI literacy, Prompt Patterns, Prompt Engineering, Artificial Intelligence, Responsible AI, Large Language Modeling, Model Evaluation

Skills you'll gain: Cyber Security Policies, Security Awareness, Network Security, Cyber Attacks, Information Systems Security, Threat Modeling, Political Sciences, Human Factors (Security), Policy Analysis, Public Policies, Vulnerability, Public Safety and National Security, digital literacy, Human Factors, Emerging Technologies, Usability

Skills you'll gain: digital literacy, Constructive Feedback, Productivity, AI literacy, Relationship Building, Digital Brand Strategy

Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI Agents, Google Workspace, Data Access, Cloud Security, Agentic Workflows, Enterprise Architecture, AI Workflows, Authorization (Computing), Authentications, Data Security, Agentic systems, Application Deployment, Consolidation, Data Integration, Case Studies, AI literacy, Cloud Deployment

Skills you'll gain: Large Language Modeling, Responsible AI, LLM Application, AI Integrations, Google Gemini, Data Ethics, Artificial Intelligence, AI Workflows, Gemini, AI literacy, Governance, ChatGPT, Public Administration, Generative AI, Decision Intelligence, Human Machine Interfaces, Ethical Standards And Conduct

Skills you'll gain: Microsoft Word, Collaborative Software, Microsoft 365, Microsoft Office, Document Management, Collaboration, Productivity Software, Security Controls, Microsoft Windows, Productivity, Technical Documentation, Web Content, Writing, Report Writing, Writing and Editing, Web Content Accessibility Guidelines, Editing, Business Writing, Computer Literacy, Business Communication

Skills you'll gain: OpenAI API, Prompt Engineering, Prompt Patterns, Responsible AI, LLM Application, Multimodal Prompts, ChatGPT, Fine-tuning, Data Ethics, Image Analysis, Application Programming Interface (API), Generative AI, AI literacy, Natural Language Processing, Large Language Modeling, Computer Vision, Application Deployment, Development Environment

Skills you'll gain: Prompt Engineering, ChatGPT, Data Ethics, Responsible AI, AI Personalization, AI literacy, Ethical Standards And Conduct, Coaching, Constructive Feedback

Skills you'll gain: Generative Model Architectures, Google Gemini, Generative AI Agents, Generative AI, Gemini, Google Cloud Platform, AI Product Strategy, AI Enablement, Responsible AI, AI literacy, Decision Intelligence, Cloud Platforms, Cloud Infrastructure, Artificial Intelligence, Innovation