
Skills you'll gain: Cross-Channel Marketing, Return On Investment, Marketing Budgets, Marketing Strategies, Campaign Management, Marketing Channel, Meta Ads Manager, Data Presentation, Campaign Planning, Coordination, Digital Marketing Campaigns, Google Ads, Advertising Campaigns, Content Performance Analysis, Marketing Effectiveness, Performance marketing, Performance Analysis, Data-Driven Decision-Making, Budget Management, Lead Generation
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: Customer experience improvement, Scalability, Business Process Automation, Business Operations, AI Enablement, Customer experience strategy (CX), Operations Management, Operational Efficiency, Generative AI Agents, No-Code Development, Generative AI, Process Improvement, Performance Improvement, Automation, Process Development, Customer Service, AI Integrations
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Star Schema, Role-Based Access Control (RBAC), Power BI, Database Design, Data Modeling, Data Analysis Expressions (DAX), Authorization (Computing), Relational Databases, Financial Data, Data Security, Security Controls, Dashboard, Data Access, Dashboard Creation, Model Deployment, Gross Profit, Cloud Deployment, Performance Improvement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Web Analytics, Data-Driven Marketing, Marketing Analytics, Target Audience, Digital Analysis, Marketing Effectiveness, Data Validation, Real Time Data, Trend Analysis, Data Quality, Variance Analysis, Anomaly Detection, Benchmarking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Dashboard, Customer Relationship Management, Customer Relationship Management (CRM) Software, Marketing Analytics, Data-Driven Marketing, Digital Marketing Tools, Marketing, Customer Data Management, Marketing Management, Business, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Jira (Software), AI Integrations, Model Evaluation, Data Validation, Verification And Validation, AI Workflows, Responsible AI, Automation, Software Documentation, Performance Measurement, Generative AI, Technical Documentation, Quality Assessment, Benchmarking, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data Visualization Software, Data Visualization, Statistical Visualization, Plot (Graphics), Interactive Data Visualization, Data Presentation, Graphing, Data Preprocessing, Data Manipulation, Scatter Plots, Data Wrangling, Data Analysis, Data Modeling, Software Installation, Data Integration, Data Access
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations
Beginner · Course · 1 - 3 Months
Skills you'll gain: E-Commerce, Product Assortment, Retail Store Operations, Software As A Service, Web Analytics, Scalability, Open Source Technology, Computing Platforms, Growth Strategies, Digital Analysis, Strategic Decision-Making, Business Software, Inventory Management, Analysis, WordPress, Inventory Control, Inventory Management System, Decision Making, Data-Driven Decision-Making, Content Management Systems
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Promotional Materials, Marketing Materials, Marketing Collateral, Copywriting, Direct Marketing, Marketing Effectiveness, Promotional Strategies, Marketing Design, Product Promotion, Drive Engagement, Customer Acquisition Management, Target Audience, Graphic and Visual Design
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Token Optimization, LLM Application, MLOps (Machine Learning Operations), Retrieval-Augmented Generation, Technical Documentation, Performance Tuning, Large Language Modeling, Technical Writing, Model Optimization, Configuration Management, Performance Testing, Data Maintenance, Benchmarking, Requirements Analysis
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks