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  • Customer Relationship Management

Results for "customer relationship management"


  • Status: New
    New
    Status: Free Trial
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    Coursera

    Implement B2C Lifecycle Tactics

    Skills you'll gain: Marketing Automation, Customer Analysis, Email Marketing, Data-Driven Marketing, Customer Insights, Cross-Channel Marketing, Promotional Strategies, Marketing Effectiveness, Campaign Management, Promotions and Campaigns, Email Automation, Marketing Strategies, Personalized Campaigns, Product Lifecycle Management, Performance Measurement, Customer Retention, A/B Testing, E-Commerce, Sales, B2B Sales

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
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    Coursera

    Segment Audiences Effectively

    Skills you'll gain: Target Audience, Email Marketing, Customer Analysis, Marketing Automation, Customer Relationship Management (CRM) Software, Customer Engagement, Campaign Management, Marketing Strategy and Techniques, Loyalty Programs, Driving engagement, Email Automation, Data-Driven Marketing, Customer Insights, Marketing Operations, Customer Retention, Marketing Planning

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Salesforce Admin Certification Preparation

    Skills you'll gain: Salesforce, Cloud Deployment, Enterprise Application Management, Administration, Security Controls, Customer Relationship Management, Cloud Applications, Data Management

    3.8
    Rating, 3.8 out of 5 stars
    ·
    70 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
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    Coursera

    Ensure Compliance Practices

    Skills you'll gain: Email Marketing, Regulatory Compliance, Compliance Management, Email Automation, Governance Risk Management and Compliance, HubSpot CRM, Compliance Auditing, Law, Regulation, and Compliance, Campaign Management, Auditing, Risk Mitigation, Risk Control, Legal Risk, Direct Marketing, Regulation and Legal Compliance, Regulatory Requirements, Customer Data Management, Business Risk Management, Continuous Monitoring, Data Integrity

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    IBM

    IBM Sales Representative

    Skills you'll gain: Sales Process, Stakeholder Management, Enterprise Sales, Sales Training, Sales Presentations, Sales, Sales Prospecting, Sales Presentation, Stakeholder Engagement, General Sales Practices, Sales Territory Management, Overcoming Objections, Sales Management, Prospecting and Qualification, Selling Techniques, Performance Measurement, Account Strategy, Sales Development, Sales Strategy, Cross Selling

    4.7
    Rating, 4.7 out of 5 stars
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    20 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
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    Coursera

    AI Marketing Analytics

    Skills you'll gain: Marketing Analytics, A/B Testing, Data-Driven Marketing, Google Analytics, Data Storytelling, Content Performance Analysis, Dashboard, Looker (Software), Business Reporting, Dashboard Creation, Web Analytics and SEO, Conversion Funnel Analysis, Management Reporting, Campaign Management, Customer Analysis, Data Cleansing, Search Engine Optimization, Marketing Operations, Media Planning, SQL

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
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    Coursera

    Software Sales

    Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Sales Development, General Sales Practices, Market Analysis, Sales, Specialized Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Customer Engagement, Customer Analysis, Market Dynamics, Value Propositions, Company, Product, and Service Knowledge, Customer Communications Management

    4.8
    Rating, 4.8 out of 5 stars
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    35 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
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    IBM

    Capstone: Integrated Sales Excellence

    Skills you'll gain: Sales Territory Management, Account Strategy, Sales Development, Sales Presentation, B2B Sales, Sales Strategy, Consultative Selling, Sales Operations, Sales, Selling Techniques, Phone Sales, Sales Prospecting, Sales Presentations, Consultative Approaches, Sales Process, Closing (Sales), Sales Pipelines, Prospecting and Qualification, Negotiation, Engineering Calculations

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    TQM Excellence: Lean Six Sigma & Quality Systems

    Skills you'll gain: Statistical Process Controls, Kaizen Methodology, Customer Relationship Management, Six Sigma Methodology, Quality Management, Lean Methodologies, Quality Monitoring, Continuous Quality Improvement (CQI), Quality Management Systems, Continuous Improvement Process, Operational Excellence, Quality Improvement, Process Improvement, Lean Six Sigma, Customer experience strategy (CX), Quality Control, Supplier Quality Management, Production Management, Product Quality (QA/QC), Change Management

    4.8
    Rating, 4.8 out of 5 stars
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    89 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
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    Coursera

    Email Marketing Foundations

    Skills you'll gain: Email Marketing, Data-Driven Marketing, Marketing Automation, Marketing Operations, Copywriting, A/B Testing, Information Privacy, Campaign Management, Email Security, Data-Driven Decision-Making, Target Audience, Conversion Funnel Analysis, Content Optimization, HubSpot CRM, General Data Protection Regulation (GDPR), Customer Data Management, Content Performance Analysis, Email Automation, Compliance Management, Marketing Analytics

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Agentic AI and AI Agents: A Primer for Leaders

    Skills you'll gain: Retrieval-Augmented Generation, Agentic systems, Agentic Workflows, Generative AI Agents, AI Workflows, Prompt Engineering, ChatGPT, Artificial Intelligence, LLM Application, Prompt Patterns, OpenAI, Generative AI, Context Engineering, Large Language Modeling, AI literacy, Tool Calling, Multimodal Prompts, Strategic Planning, Emerging Technologies, Responsible AI

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.5K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Data Preparation & Infrastructure

    Skills you'll gain: Data Cleansing, Marketing Operations, Marketing Analytics, Data Preprocessing, Data Manipulation, Data Quality, Data Transformation, Data Wrangling, Data Synthesis, Data Mapping, Google Analytics, Code Review, Data Validation, Cross-Channel Marketing, Data Integrity, Software Technical Review, Verification And Validation, SQL, Data Modeling, Data Analysis

    Beginner · Course · 1 - 3 Months

1…131415…834

In summary, here are 10 of our most popular customer relationship management courses

  • Implement B2C Lifecycle Tactics: Coursera
  • Segment Audiences Effectively: Coursera
  • Salesforce Admin Certification Preparation: LearnKartS
  • Ensure Compliance Practices: Coursera
  • IBM Sales Representative: IBM
  • AI Marketing Analytics: Coursera
  • Software Sales: Coursera
  • Capstone: Integrated Sales Excellence: IBM
  • TQM Excellence: Lean Six Sigma & Quality Systems: EDUCBA
  • Email Marketing Foundations: Coursera

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