
Skills you'll gain: Malware Protection, Computer Security Awareness Training, Cybersecurity, Security Awareness, Cyber Attacks, Data Loss Prevention, Data Security, Network Security, Human Factors (Security), Threat Detection, Security Controls, Email Security, Wireless Networks
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Customer experience improvement, Self Service Technologies, Driving engagement, Customer Relationship Management (CRM) Software, Personalized Service, Customer Relationship Management, Customer Insights, Augmented Reality, Data-Driven Marketing, Loyalty Programs, AI Personalization, MarTech, Augmented and Virtual Reality (AR/VR), Hospitality, Storytelling
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Program Evaluation, Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Professional Development, Content Creation, Design Strategies, Communication
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Course Development, Instructional Design, Learning Theory, Brainstorming, Design, Needs Assessment, Motivational Skills, Prototyping, Student-Centred Learning, Analysis, Communication, Collaboration
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Retail Store Operations, Customer Analysis, Inventory and Warehousing, Customer Retention, Inventory Control, Order Management, Inventory Management, Order Fulfillment, Customer experience improvement, Customer Insights, AI Personalization, Order Delivery, User Research, Order Processing, Retail Management, Loyalty Programs, E-Commerce, Marketing Strategies, Digital Marketing, Business
Intermediate · Course · 1 - 3 Months

Indian Institute of Technology Guwahati
Skills you'll gain: User Research, UI/UX Research, Design Research, Competitive Analysis, Qualitative Research, User Experience, User Experience Design, User Centered Design, Research Methodologies, Focus Group, Interviewing Skills, Research, Data Collection, Stakeholder Analysis, Discussion Facilitation, Process Modeling
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: User Story, Backlogs, Product Roadmaps, Sprint Planning, Agile Product Development, Product Planning, Agile Methodology, Prioritization, Product Development, Product Strategy
Beginner · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Customer experience improvement, Customer Service, Customer Retention, Customer experience strategy (CX), Client Services, Customer Complaint Resolution, Customer Relationship Building, Customer Engagement, Brand Loyalty, Experience Design, Process Analysis, Process Improvement, Continuous Improvement Process
Mixed · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Model View Controller, Debugging, Responsive Web Design, User Interface (UI), HTML and CSS, Web Design and Development, User Interface and User Experience (UI/UX) Design, User Interface (UI) Design, Design and Product, Web Design, Vibe coding, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Program Development, Generative AI
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Agile Project Management, Productivity Software, Organizational Skills, Project Management Software, Project Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: React Native, Mobile Development, Android Studio, Android Development, Android (Operating System), Application Development, User Interface (UI), iOS Development, User Story, Apple iOS, Mobile Development Tools, Application Design, UI Components, Cross Platform Development, Flutter (Software), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Application Programming Interface (API), Application Deployment, Figma (Design Software)
Intermediate · Specialization · 3 - 6 Months