Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

SkillUp
Skills you'll gain: User Story, Sprint Retrospectives, Risk Analysis, Sprint Planning, Backlogs, Project Risk Management, Risk Management, Agile Project Management, Risk Mitigation, Agile Product Development, Product Requirements, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Kanban Principles, Project Documentation, Portfolio Management, Project Planning, Performance Analysis, Team Building
Advanced · Course · 1 - 3 Months

Skills you'll gain: Supply Chain, Logistics, Supply Chain Systems, Supply Chain Management, Logistics Management, Supply Chain Planning, Supply Management, Performance Measurement, Transportation Management, Transportation Operations, Operational Efficiency, Operations Management, Inventory and Warehousing, Supplier Management, Business Operations, Operations, Sustainable Business, Inventory Management, Risk Management, Customer Relationship Management (CRM) Software
Intermediate · Course · 1 - 3 Months

Deep Teaching Solutions
Skills you'll gain: Critical Thinking, Critical Thinking and Problem Solving, Cognitive flexibility, Decision Making, Emotional Intelligence, Mental Concentration, Decision Intelligence, AI literacy, ChatGPT, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Health Promotion, Media and Communications, Program Evaluation, Digital Analysis, Surveys, Digital Communications, Persuasive Communication, Behavioral Economics
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Storyboarding, Augmented Reality, Virtual Reality, Interactive Design, Usability Testing, Design Thinking, User Experience, Experience Design, Prototyping, User Experience Design, Interaction Design, Visual Storytelling, Storytelling, Usability, Human Centered Design, Design Reviews, Ideation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Quality Control, Statistical Process Controls, Good Manufacturing Practices, Product Quality (QA/QC), Quality Assurance, Regulatory Compliance, Quality Management, Regulatory Requirements, Regulatory Affairs, Safety Assurance, Safety Standards, Laboratory Testing, Product Testing, Analytical Testing
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Diversity Training, Workplace inclusivity, Diversity Programs, Cultural Diversity, Employee Engagement, New Hire Orientations, Diversity Marketing, Talent Recruitment, Process Development, Human Resources Management and Planning, Customer Engagement, Branding, Human Resources, Collaboration, Teamwork, Leadership and Management, Time Management, Decision Making, Resource Utilization, Critical Thinking
Intermediate · Specialization · 3 - 6 Months

Politecnico di Milano
Skills you'll gain: Data Strategy, Business Modeling, Data Ethics, Data Sharing, Innovation, Customer Data Management, Augmented and Virtual Reality (AR/VR), Market Opportunities, Data Governance, Technology Strategies, Data Management, Data-Driven Decision-Making, Virtual Reality, Entrepreneurship, Virtual Environment, Strategic Thinking, Systems Thinking, New Business Development, Digital Transformation, Business Transformation
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: User Research, Prototyping, Wireframing, Interactive Design, User Interface and User Experience (UI/UX) Design, Systems Design, User Flows, Collaborative Software, Design, Style Guides, Design Specifications, Persona Development, User Interface (UI) Design, UI Components, Design Software, Ideation, Design Elements And Principles
Intermediate · Professional Certificate · 3 - 6 Months

Northwestern University
Skills you'll gain: Data-Driven Decision-Making, Strategic Communication, Collaboration, Crisis Management, Team Leadership, Stakeholder Communications, Cross-Functional Team Leadership, Organizational Leadership, Market Opportunities, Customer experience improvement, Business Leadership, Culture Transformation, Initiative and Leadership, Strategic Decision-Making, Strategic Leadership, Leadership, Leadership Development, Case Studies, Design Thinking, Contingency Planning
Mixed · Course · 1 - 3 Months

Advancing Women in Tech
Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Management, Cloud Services, Amazon S3, Cloud Infrastructure, Public Cloud, Amazon Elastic Compute Cloud, Cloud Computing Architecture, AWS Identity and Access Management (IAM), Technical Product Management, AWS CloudFormation, Cloud Platforms, AWS Kinesis, Amazon Redshift, Cloud Security, Software Architecture, Amazon CloudWatch, Cloud Storage, Product Management
Build toward a degree
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Communication Planning, Agile Project Management, Stakeholder Engagement, Agile Software Development, Agile Product Development, Agile Methodology, Communication, Communication Strategies, Collaborative Software, Cross-Functional Collaboration, Cross-Functional Team Leadership, Negotiation, Conflict Management, Product Management, Product Requirements, User Story
Beginner · Course · 1 - 4 Weeks