• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • I

    Imperial College London

    Developing the SIR Model

    Skills you'll gain: Epidemiology, Infection Control, Infectious Diseases, Mathematical Modeling, Public Health and Disease Prevention, Public Health, R Programming, Differential Equations

    4.9
    Rating, 4.9 out of 5 stars
    ·
    274 reviews

    Intermediate · Course · 1 - 4 Weeks

  • L

    LearnKartS

    Salesforce Admin & App Builder Certification Prep

    Skills you'll gain: Salesforce, Salesforce Development, Application Deployment, Workflow Management, Dashboard, Data Import/Export, Ad Hoc Reporting, Change Control, Email Automation, Data Maintenance, Authentications, Customer Relationship Management (CRM) Software, Configuration Management, Data Access, Responsive Web Design, System Configuration, Role-Based Access Control (RBAC), Data Management, Customer Relationship Management, Business Logic

    4.2
    Rating, 4.2 out of 5 stars
    ·
    9 reviews

    Beginner · Specialization · 1 - 3 Months

  • U

    University of Colorado System

    What is Palliative Care?

    Skills you'll gain: Patient Communication, Patient-centered Care, Caregiving, Active Listening, Pain Management, Basic Patient Care, Communication, Communication Strategies, Empathy, Psychosocial Assessments, Self-Awareness, Health Assessment, Treatment Planning, Family Support, Planning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    304 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of California, Irvine

    Introduction to Corporate Communications

    Skills you'll gain: Corporate Communications, Storytelling, Internal Communications, Social Media, Employee Engagement, Telecommuting, Public Relations, Business Communication, Communication Strategies, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    107 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    Interactive Brokers

    ESG Investing: Financial Decisions in Flux

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainable Development, Market Data, Corporate Sustainability, Investment Management, Sustainability Standards, Sustainable Business, Environmental Regulations, Financial Market, Investments, Data Ethics, Sustainability Reporting, Financial Data, Market Analysis, Business Ethics, Regulatory Compliance, Environmental Issue, Capital Markets, Data Science, Risk Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    127 reviews

    Beginner · Specialization · 3 - 6 Months

  • É

    École Polytechnique

    Quantum Optics 2 - Two photons and more

    Skills you'll gain: Quantum computing, Emerging Technologies, Telecommunications, Cryptography, Cryptographic Protocols, Simulations, Theoretical Computer Science, Physics

    4.9
    Rating, 4.9 out of 5 stars
    ·
    130 reviews

    Mixed · Course · 1 - 3 Months

  • A

    Amazon Web Services

    Providing Technical Support for AWS Workloads

    Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Cloud-Based Integration, Security Controls, Database Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    69 reviews

    Beginner · Course · 1 - 4 Weeks

  • O

    Olay

    Quality Control and Regulatory in Cosmetic Science

    Skills you'll gain: Quality Control, Statistical Process Controls, Good Manufacturing Practices, Product Quality (QA/QC), Quality Assurance, Regulatory Compliance, Quality Management, Regulation and Legal Compliance, Regulatory Requirements, Regulatory Affairs, Safety Assurance, Safety Standards, Product Testing, Analytical Testing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    89 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Minnesota

    Healthcare Delivery Providers

    Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Studies, Leadership Development, Health Care Administration, Managed Care, Organizational Structure, Health Administration, Health Care, Value-Based Care, Primary Care, Care Coordination, Payment Systems, Home Health Care, Medicare, Organizational Effectiveness, Health Policy, Patient-centered Care, Stakeholder Analysis, Hospital Medicine

    4.7
    Rating, 4.7 out of 5 stars
    ·
    215 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Strategic HRM: Talent, Performance, Compensation Design

    Skills you'll gain: Performance Appraisal, Human Resource Strategy, Human Resources, Compensation Strategy, Talent Management, Human Resources Management and Planning, Human Resource Management, Human Capital, Performance Review, Compensation Management, Performance Management, Human Resource Policies, Compensation and Benefits, Employee Performance Management, Organizational Development, Employee Engagement, Workforce Development, Talent Acquisition, People Management, Employee Retention

    4.7
    Rating, 4.7 out of 5 stars
    ·
    182 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    IIT Bombay

    Introduction to Internet of Things

    Skills you'll gain: Internet Of Things, Network Protocols, Wireless Networks, Data Analysis, Communication Systems, Systems Design, Regression Analysis, Unsupervised Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    84 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University at Buffalo

    Advanced Manufacturing Enterprise

    Skills you'll gain: Product Lifecycle Management, Performance Measurement, Manufacturing Operations, Supply Chain Management, Manufacturing and Production, Supply Chain Planning, Operations Management, Enterprise Resource Planning, Production Planning, Material Requirements Planning, Production Management, Data Integration, Business Process Management, Data Collection, Digital Transformation, Data Security, Data Management, Decision Making

    4.6
    Rating, 4.6 out of 5 stars
    ·
    644 reviews

    Beginner · Course · 1 - 4 Weeks

1…131132133…428

In summary, here are 10 of our most popular customer insights courses

  • Developing the SIR Model: Imperial College London
  • Salesforce Admin & App Builder Certification Prep: LearnKartS
  • What is Palliative Care?: University of Colorado System
  • Introduction to Corporate Communications: University of California, Irvine
  • ESG Investing: Financial Decisions in Flux: Interactive Brokers
  • Quantum Optics 2 - Two photons and more: École Polytechnique
  • Providing Technical Support for AWS Workloads: Amazon Web Services
  • Quality Control and Regulatory in Cosmetic Science: Olay
  • Healthcare Delivery Providers: University of Minnesota
  • Strategic HRM: Talent, Performance, Compensation Design: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok