Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening

Skills you'll gain: Performance Management

Skills you'll gain: Writing, Proofreading, Editing, Business Writing, Microsoft Word, Content Creation, Professional Development, Organizational Skills, Constructive Feedback, Keyword Research, Detail Oriented

Skills you'll gain: Creative Thinking, Creative Problem-Solving, Ingenuity, Cognitive flexibility, Ideation, Independent Thinking, Problem Solving, Innovation, Critical Thinking and Problem Solving, Strategic Thinking

Skills you'll gain: Productivity, Workflow Management, Collaboration, Process Mapping, Operational Efficiency, Knowledge Transfer, Process Optimization, Team Oriented, Learning Strategies, Document Management, Smart Goals, Information Management, Cloud Storage

Skills you'll gain: Data Presentation, Data Storytelling, Data Visualization, Storytelling, Data Visualization Software, Graphing, Data Literacy, Presentations, Business Reporting

Skills you'll gain: Mental Concentration, Cognitive flexibility, Learning Strategies, Mental Health, Mental Health Diseases and Disorders, Personal Care, Psychology, Neurology, Stress Management, Social Skills

Skills you'll gain: Presentations, Persuasive Communication, Public Speaking, Communication, Verbal Communication Skills, Non-Verbal Communication, Target Audience

Skills you'll gain: Peer Review, Oral Expression, Public Speaking, Persuasive Communication, Verbal Communication Skills, Storytelling, Critical Thinking, Constructive Feedback, Cooperation, Motivational Skills, Driving engagement, Appeals, Non-Verbal Communication

Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft Excel, Email Automation, Grammar, Document Management, Business Writing, Security Controls, Document Control

Skills you'll gain: Creativity, Creative Thinking, Brainstorming, Design Thinking, Creative Problem-Solving, Curiosity, Innovation, Cognitive flexibility, Problem Solving, Dealing With Ambiguity, Persona (User Experience)