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  • Customer Service Skills

Results for "customer service skills"


  • U

    University of Illinois Urbana-Champaign

    Customer Insights: New Product Development Orientation

    Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Case Studies, Product Strategy, Innovation, Needs Assessment

    4.4
    Rating, 4.4 out of 5 stars
    ·
    105 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    ITSM Foundations: Optimizing IT Service Management

    Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, Operational Efficiency, Automation, Workflow Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Marketing and Customer Insights

    Skills you'll gain: Prompt Engineering, Customer Insights, AI Personalization, Big Data, Keyword Research, Performance marketing, Case Studies, Customer Analysis, Google Ads, Responsible AI, Marketing Analytics, Data Presentation, AI Product Strategy, Generative AI, Email Marketing, Marketing Automation, Social Media Marketing, Generative AI Agents, Campaign Management, Predictive Analytics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    182 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    Microsoft Sentinel Skills

    Skills you'll gain: Security Information and Event Management (SIEM), Threat Detection, Microsoft Azure, Anomaly Detection, Cyber Threat Intelligence, Security Management, Cloud Management, Application Deployment, Role-Based Access Control (RBAC), Incident Response, Identity and Access Management, Automation, Query Languages

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    Introduction to Service Innovation and Management

    Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Performance Improvement, Quality Improvement, Service Design, Process Design, Business Process Improvement, Patient Flow, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Health Care, Customer experience improvement, Innovation, Change Management, Decision Making, Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    K

    King Abdullah University of Science and Technology

    Fundamental Skills in Bioinformatics

    Skills you'll gain: Statistical Analysis, Bioinformatics, Unix, Scientific Visualization, R Programming, Rmarkdown, Unix Commands, Data Analysis, Data Quality, Statistical Hypothesis Testing, Exploratory Data Analysis, Pandas (Python Package), Python Programming, NumPy, Data Manipulation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    91 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Basic English Skills: Travel

    Skills you'll gain: Oral Comprehension, English Language, Vocabulary, Grammar, Literacy, Verbal Communication Skills, Active Listening, Language Learning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Cloud Communications, Data Management, and Service Mesh

    Skills you'll gain: Istio, Kubernetes, Cloud-Native Computing, Amazon Web Services, API Gateway, Serverless Computing, Restful API, Cloud Deployment, Microservices, Amazon DynamoDB, Cloud Applications, Redis, Apache Kafka, Data Management, Application Deployment, Containerization, Distributed Computing, NoSQL, Event-Driven Programming, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    Edureka

    Introduction to Amazon Elastic Container Service

    Skills you'll gain: Containerization, Docker (Software), Application Deployment, Amazon Elastic Compute Cloud, Amazon Web Services, Application Lifecycle Management, Amazon CloudWatch, Devops Tools, Microservices, Continuous Monitoring, System Monitoring, AWS Identity and Access Management (IAM), Scalability

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    The University of Sydney

    Academic Skills for University Success

    Skills you'll gain: Critical Thinking, Creative Problem-Solving, Problem Solving, Editing, Research, Creative Thinking, Public Speaking, Proofreading, Brainstorming, digital literacy, Information Management, Communication, Analytical Skills, Ethical Standards And Conduct, Research Methodologies, Writing, Verbal Communication Skills, Language Competency, Complex Problem Solving, Literacy

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7.7K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Cloud: Platform as a Service - Master's

    Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Services, Cloud Management, Cloud Computing Architecture, Cloud Computing, Information Management, Cloud Infrastructure, Cloud Security, Cloud Deployment, Application Deployment, Model Deployment, DevOps, Amazon Web Services, Data Management, Database Management Systems, Machine Learning

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Customer Centricity with Professor Jagdish Sheth

    Skills you'll gain: Customer Retention, Trustworthiness, Social Impact, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Business Ethics, Business Strategy, Business, Marketing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    83 reviews

    Beginner · Specialization · 1 - 3 Months

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…161718…834

In summary, here are 10 of our most popular customer service skills courses

  • Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
  • ITSM Foundations: Optimizing IT Service Management: Coursera
  • GenAI for Marketing and Customer Insights: Coursera
  • Microsoft Sentinel Skills: Packt
  • Introduction to Service Innovation and Management: Northeastern University
  • Fundamental Skills in Bioinformatics: King Abdullah University of Science and Technology
  • Basic English Skills: Travel : University of California, Davis
  • Cloud Communications, Data Management, and Service Mesh: Packt
  • Introduction to Amazon Elastic Container Service: Edureka
  • Academic Skills for University Success: The University of Sydney

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