
Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Content Scheduling, Social Media Content, Content Strategy, Social Media, Content Development and Management, Video Production, Content Creation, Social Media Marketing, Workflow Management, Drive Engagement, Ideation, Editing
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Non-Verbal Communication, Storytelling, Conflict Management, Interpersonal Communications, Driving engagement, Rapport Building, Diversity Awareness, Workplace inclusivity, Cultural Responsiveness, Empathy & Emotional Intelligence, Cultural Sensitivity, Ethical Standards And Conduct, Psychology, Vulnerability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sustainable Business, Technical Sales, Consultative Approaches, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Selling Techniques, Sales Strategy, Customer Relationship Building, Relationship Building, Sales Process, Relationship Management, Solution Design, Sales Prospecting, Customer Advocacy, Market Opportunities, AI Personalization, Customer Relationship Management, Business Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Data-Driven Marketing, Personalized Campaigns, Prompt Engineering Tools, Prompt Patterns, Marketing Automation, Marketing Operations, AI Personalization, Marketing Effectiveness, Content Marketing, Campaign Planning, Social Media Campaigns, Content Performance Analysis, Marketing Strategies, Agentic Workflows, Marketing Analytics, Customer Relationship Management (CRM) Software, Customer Relationship Management, Data-Driven Decision-Making, Driving engagement
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Stakeholder Management, Communication Planning, Stakeholder Engagement, Concision, Verbal Communication Skills, Drive Engagement, Media Production
Intermediate · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Cultural Diversity, Climate Change Programs, Cooperation, Interactive Learning, Creative Thinking, Creativity
Beginner · Course · 1 - 4 Weeks

S.P. Jain Institute of Management and Research
Skills you'll gain: Team Management, Team Performance Management, Growth Mindedness, Team Building, Team Leadership, Teamwork, Team Motivation, Performance Management, People Management, Trustworthiness, Team Collaboration, Continuous Improvement Process, Drive Engagement, Conflict Management, Recognizing Others, Collaboration, Rapport Building, Motivational Skills, Empathy, Constructive Feedback
★ 4.8 (8) · Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Productivity, Time Management, Mindfulness, Prioritization, Meditation & Breathwork, Positivity, Stress Management, Personal Development, Emotional Intelligence, Optimism, Communication, Overcoming Obstacles, Resilience, Communication Strategies, Student Support and Services, Self-Awareness, Adaptability, Mental Health, Dealing With Ambiguity
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: AI Enablement, Scalability, AI literacy, AI Workflows, Process Improvement, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Competitive Analysis, Organizational Strategy, Customer Relationship Building, Salesforce, Marketing Automation, Customer Insights, Operational Analysis, Case Studies, Market Analysis, Analysis, Business Strategy, Business Process Automation, Spatial Data Analysis, Customer experience improvement, Auditing
★ 4.8 (12) · Mixed · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Management, Team Motivation, Employee Onboarding, Mediation, Conflict Management, Drive Engagement, Team Leadership, New Hire Orientations, Sales Process, Sales Training, Employee Coaching, Employee Performance Management, Virtual Teams, Telecommuting, Team Management, Intercultural Competence, Performance Management, Rapport Building, On-The-Job Training, Team Performance Management
Beginner · Course · 1 - 4 Weeks