
Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Experience, User Experience Design, User Research, UI/UX Research, UI/UX Strategy, User Centered Design, User Interface (UI), Copywriting, Driving engagement, Content Creation, Diversity and Inclusion, Storytelling, Prototyping, Writing, Workplace inclusivity, Design Thinking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Telecommuting, Team Leadership, Peer Review, Rapport Building, Leadership and Management, Collaborative Software, Team Motivation, Drive Engagement, Relationship Building, Remote Access Systems, Cross-Functional Collaboration, Communication Planning, Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Digital pedagogy, Virtual Environment, Stress Management, Patient Communication, Communication Strategies, Instructional Design, Organizational Skills, Active Listening, Communication, Collaboration, Driving engagement, Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Facebook, Content Creation, Social Media Content, Graphic and Visual Design, Graphic Design, Visual Storytelling, Social Media, AI powered creativity, Driving engagement, Drive Engagement, Photo/Video Production and Technology, Video Production, Copywriting, Storytelling, Design Elements And Principles, Photo Editing, Videography, Writing, Video Editing, Editing
Beginner · Course · 1 - 4 Weeks

The Open University
Skills you'll gain: Sustainable Business, Sustainable Development, Corporate Sustainability, Innovation, Stakeholder Engagement, Stakeholder Management, Environmental Issue, Social Impact, Business Architecture, Complex Problem Solving
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Inside Sales, Sales, Sales Prospecting, Sales Training, Sales Strategy, Web Presence, Selling Techniques, Prospecting and Qualification, Product Demonstration, Virtual Teams, Digital Brand Strategy, Technical Sales, Sales Pipelines, Rapport Building, Sales Presentations, Relationship Building, Virtual Environment, Customer Engagement, Customer Success Management, Drive Engagement
Beginner · Specialization · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Budget Management, Budgeting, Financial Statements, Financial Statement Analysis, Financial Acumen, Stakeholder Engagement, Operating Budget, Financial Analysis, Risk Analysis, Stakeholder Communications, Stakeholder Management, Balance Sheet, Business Risk Management, Risk Mitigation, Market Opportunities, Expense Management, Financial Reporting, Business Development, Return On Investment, Investments
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Conflict Management, Intercultural Competence, Teamwork, Team Building, Team Management, Team Collaboration, Team Performance Management, Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Drive Engagement, Cultural Responsiveness, Team Leadership, People Management, Diversity Training, Cultural Sensitivity, Verbal Communication Skills, Culture, Relationship Building, Adaptability
Beginner · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: AI Product Strategy, Generative AI, Brand Strategy, Content Creation, Brand Awareness, Social Media Content, Media Production, Storytelling, Marketing Communications, Business Communication, Digital Design, Creative Thinking, Influencing, Media and Communications, Business Ethics, Creative Problem-Solving, Customer Engagement, Business Transformation, Entrepreneurship, Digital Marketing
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Meeting Facilitation, Team Collaboration, Conflict Management, Constructive Feedback, Teamwork, Team Building, Active Listening, Discussion Facilitation, Drive Engagement, Collaboration, Team Leadership, Rapport Building, Communication Strategies, Communication
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Social Media Analytics, Social Network Analysis, Machine Learning, Machine Learning Methods, Applied Machine Learning, Large Language Modeling, Natural Language Processing, Text Mining, Network Analysis, Analytics, Data Preprocessing, Unstructured Data, Classification Algorithms, Model Evaluation, Artificial Intelligence and Machine Learning (AI/ML), Unsupervised Learning, Data Processing
Intermediate · Course · 1 - 3 Months