Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Collaborative Software, Meeting Facilitation, Virtual Teams, Organizational Skills, Telecommuting, Experience Design, Business Process Management, Virtual Environment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Technical Documentation, Document Management, Technical Writing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Blockchain, Web Development Tools, Development Environment, Software Development Tools, Microsoft Development Tools, Program Development, Integrated Development Environments, Application Deployment, Transaction Processing, Application Design, Front-End Web Development, Software Development, Javascript, Systems Architecture, Network Architecture
Beginner · Course · 1 - 4 Weeks

Indian Institute of Technology Guwahati
Skills you'll gain: SolidWorks (CAD), Computer-Aided Design, Computer Graphics, 3D Modeling, Mechanical Design, Engineering Drawings, Visualization (Computer Graphics), Prototyping, Animations
Intermediate · Course · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Peer Review, Design Reviews, Interactive Design, User Interface (UI), Interaction Design, Usability, Software Design Patterns, Web Design, Experience Design, Usability Testing, Technical Documentation, Design Strategies, Technical Writing, Simulations
Beginner · Course · 1 - 3 Months

Howard University
Skills you'll gain: Cloud Computing, Cloud Solutions, Cloud Computing Architecture, Cloud Security, Virtualization, Digital Transformation, Cloud Services, Cloud Infrastructure, Public Cloud, Business Transformation, Hybrid Cloud Computing, Private Cloud, Virtual Machines, Technology Strategies, Amazon Web Services, Data Centers, Business Technologies, Scalability
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Wireframing, Figma (Design Software), Collaborative Software, Prototyping, User Flows, User Interface (UI), UI Components, Information Architecture
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Clinical Documentation, Responsible AI, Revenue Cycle Management, No-Code Development, Medical Records, Electronic Medical Record, Patient Education And Counseling, Patient Education and Support, Health Informatics, Generative AI Agents, Automation, Patient Communication, Data Governance, Healthcare Industry Knowledge, Real Time Data, Smart Goals
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI Agents, LangChain, LLM Application, Agentic systems, Development Environment, Generative AI, OpenAI, Artificial Intelligence, Scalability, Virtual Environment, Performance Testing, Programming Principles, Performance Tuning, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Planning And Design, Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Network Monitoring, Load Balancing, Network Performance Management, Network Support, Network Infrastructure, Scalability, Cloud Infrastructure, Computer Networking, Firewall, Network Administration, Virtual Private Networks (VPN), Software-Defined Networking, Performance Tuning, Wide Area Networks, Network Routing
Beginner · Specialization · 3 - 6 Months

Saïd Business School, University of Oxford
Skills you'll gain: Financial Inclusion, Responsible AI, Data Ethics, Data Governance, FinTech, Financial Data, AI Personalization, Mobile Banking, Data Sharing, Financial Regulation, Payment Systems, Financial Services, Open Source Technology, Finance, Business Ethics, Human Centered Design, Interoperability, Real Time Data, Product Design, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Agile Methodology, Product Strategy, Product Design, Market Analysis, Target Market, Stakeholder Communications, Portfolio Management, Data-Driven Decision-Making, Decision Making, Data Analysis, Technical Communication, Communication, Innovation, Complex Problem Solving, Key Performance Indicators (KPIs), Prioritization
Beginner · Specialization · 1 - 3 Months