Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

DeepLearning.AI
Skills you'll gain: LangChain, LLM Application, Tool Calling, ChatGPT, Large Language Modeling, Generative AI Agents, Application Development, Python Programming
★ 4.7 (128) · Intermediate · Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Responsible AI, MLOps (Machine Learning Operations), Azure DevOps, AI Product Strategy, Decision Intelligence, Business Leadership, AI Security, Microsoft Azure, Organizational Change, AI Enablement, Organizational Leadership, Strategic Leadership, Microsoft Copilot, Solution Delivery, Project Management, Cross-Functional Team Leadership, Business Metrics, Project Management Life Cycle, Agile Project Management, AI literacy
Intermediate · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Events and Conferences, Discussion Facilitation, Business Solutions, Calendar Management, Live Streaming, Control Panels, Scheduling, Data Sharing, System Configuration
★ 4.9 (58) · Beginner · Course · 1 - 3 Months

École Polytechnique
Skills you'll gain: Physics, Laboratory Research, Science and Research, Experimentation, Laboratory Techniques, Engineering, Scientific, and Technical Instruments, General Science and Research, Laboratory Equipment, Physical Science, electromagnetics, Research
★ 4.8 (102) · Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Professional Development, Professionalism, Business Ethics, Intercultural Competence, Strong Work Ethic, Telecommuting, Cultural Diversity, Personal Development, Overcoming Obstacles, Learning Management Systems, Cultural Sensitivity, Education Software and Technology, Collaboration, Goal Setting, Teamwork, Problem Solving, Adaptability, Higher Education, digital literacy, Communication
★ 4.2 (16) · Beginner · Course · 1 - 3 Months
Northeastern University
Skills you'll gain: Responsible AI, Data Ethics, Social Determinants Of Health, Health Disparities, Health Equity, Mental Health, Artificial Intelligence, Mental Health Diseases and Disorders, Natural Language Processing, Healthcare Ethics, AI literacy, AI Integrations, Data Security, Governance, Risk Mitigation, Risk Analysis
★ 4.5 (14) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Process Design, Process Modeling, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Business Process Automation, Graphic and Visual Design Software, Organizational Structure, Graphic and Visual Design, Collaboration, Data Integration
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Accounting, Technical Accounting, Cash Flows, Financial Reporting, Specialized Accounting, Financial Statement Analysis, Accruals, General Accounting, Financial Statements, Generally Accepted Accounting Principles (GAAP), Accounting, Equities, Benefits Administration, Income Statement, Income Tax, Compensation Management, Compensation and Benefits
★ 4.7 (121) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: WordPress, Content Management Systems, Web Design and Development, Blogs, Content Creation, Content Management, Business Marketing, Creativity
★ 4.3 (117) · Beginner · Guided Project · Less Than 2 Hours

Goldman Sachs
Skills you'll gain: Social Impact, Corporate Sustainability, Entrepreneurship, Strategic Thinking, Business Ethics, Business Planning, Program Evaluation, Performance Measurement, Stakeholder Engagement, Business Management
★ 4.8 (85) · Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Product Planning, Target Market, Persona Development, Operational Performance Management, Target Audience, Market Opportunities, Systems Thinking, Business Modeling, Product Lifecycle Management, Customer Analysis, Operational Analysis, Entrepreneurship, Leadership and Management, Business Planning, Engineering Management, Market Analysis, People Management, New Product Development, Governance, Engineering
★ 4.7 (15) · Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Software Design, Systems Design, Software Design Documents, Software Documentation, System Design and Implementation, Internet Of Things, Technical Documentation, Technical Communication, Technical Writing, Mobile Development, Test Case, Development Testing, System Testing, Software Development, Embedded Software, Communication Systems, Embedded Systems, Systems Integration, Prototyping, System Implementation
★ 4.8 (13) · Mixed · Course · 1 - 4 Weeks