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CRM Courses

CRM courses can help you learn customer segmentation, sales pipeline management, data analysis, and effective communication strategies. You can build skills in relationship building, customer retention techniques, and leveraging feedback to enhance service offerings. Many courses introduce tools like Salesforce, HubSpot, and Zoho, showing how to use these platforms for tracking customer interactions, automating marketing efforts, and analyzing sales performance.

Popular CRM Courses and Certifications


  • Status: Free Trial
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    Salesforce

    Informes, paneles y éxito del cliente en Salesforce

    Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Service Management, Sales Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Support, Management Reporting, Dashboard, Customer Service, Knowledge Transfer, Data-Driven Decision-Making, Business Reporting, Performance Reporting

    Beginner · Course · 1 - 4 Weeks

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    The Expert Academy

    Virtual Selling: Build Trust And Close More Deals Online

    Skills you'll gain: Closing (Sales), Virtual Teams, Sales, Customer Relationship Management (CRM) Software, Sales Prospecting, Sales Presentation, Sales Strategy, Sales Management, Sales Process, Prospecting and Qualification, Virtual Networking, Sales Pipelines, Negotiation, Price Negotiation, Communication, Virtual Environment, Social Media Strategy, Relationship Building, Relationship Management, Artificial Intelligence

    Intermediate · Specialization · 3 - 6 Months

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    PracticalGrowth

    Promoting Yourself at Work: Branding & Networking

    Skills you'll gain: Professional Networking, Content Strategy, Brand Awareness, Sales Pipelines, Interviewing Skills, Relationship Management, Content Creation, Professional Development, Trustworthiness, Mentorship, Rapport Building, Self-Awareness, Relationship Building, Web Presence, Brand Strategy, Branding, Value Propositions, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Work with Gemini Models in BigQuery - Deutsch

    Skills you'll gain: Gemini, Google Gemini, Generative AI, Google Cloud Platform, Applied Machine Learning, SQL, AI Workflows, Query Languages, Predictive Modeling, AI Integrations, Customer Relationship Management

    Intermediate · Course · 1 - 4 Weeks

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    Board Infinity

    Email Analytics & AI for Marketing Performance

    Skills you'll gain: Email Marketing, Email Automation, AI Personalization, Personalized Campaigns, Data-Driven Marketing, Marketing Automation, Marketing Analytics, Content Performance Analysis, Responsible AI, Customer Analysis, Web Analytics, Google Analytics, Marketing Effectiveness, Customer Retention, Applied Machine Learning, Predictive Modeling, Predictive Analytics, Campaign Management, Data Ethics, ChatGPT

    Advanced · Course · 1 - 4 Weeks

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    Braze

    Email Marketer

    Skills you'll gain: Email Marketing, Marketing Automation, Email Automation, A/B Testing, Target Audience, Campaign Management, Data-Driven Marketing, Content Performance Analysis, Customer Retention, Marketing Strategy and Techniques, Brand Marketing, Advertising Campaigns, AI Personalization, Cross-Channel Marketing, Digital Marketing, Marketing, Customer Engagement, Customer Communications Management, Regulatory Compliance, Analytics

    Intermediate · Course · 3 - 6 Months

  • Status: New
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    Coursera

    Dashboard Win Drivers

    Skills you'll gain: Dashboard, Dashboard Creation, Sales Process, Sales, Customer Relationship Management (CRM) Software, Data Transformation, Data-Driven Decision-Making, Customer Insights, Customer Relationship Management, Data Presentation, Analytics, Performance Analysis, Pivot Tables And Charts, Analysis, Power BI, Predictive Analytics, Performance Metric, Business Metrics, Visualization (Computer Graphics), Negotiation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Salesforce

    Administración de oportunidades en Salesforce

    Skills you'll gain: Sales Pipelines, Sales Process, Salesforce, Sales Management, Sales Support, Closing (Sales), Sales Enablement, Order Management, Sales, Product Knowledge, Account Management, Contract Management, Proposal Development

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    EDUCBA

    Sales Structures, Systems & Excellence

    Skills you'll gain: Governance, Talent Management, Competitive Analysis, Sales Operations, Sales Management, Sales Strategy, Sales, Market Share, Sales Enablement, Solution Selling, Human Resource Strategy, Business Ethics, Sales Process, Organizational Structure, Sales Development, Workforce Planning, Specialized Sales, Workforce Development, Performance Improvement, Performance Measurement

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Spark Instant Rapport

    Skills you'll gain: B2B Sales, Rapport Building, Sales Development, Sales, Sales Training, Phone Sales, Customer Engagement, Sales Prospecting, Relationship Building, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Relationship Building, Outbound Calls, Data-Driven Decision-Making, Performance Metric, Performance Measurement, Key Performance Indicators (KPIs)

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
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    UBITS

    Primeros pasos con Bubble.io: crea una landing page

    Skills you'll gain: Responsive Web Design, No-Code Development, User Experience Design, Web Design and Development, Web Design, Web Content, System Configuration, Graphic and Visual Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Digital Productivity Toolkit for Beginners

    Skills you'll gain: QuickBooks (Accounting Software), Canva (Software), Business Intelligence, Calendar Management, Productivity Software, Business Intelligence Software, Customer Relationship Management (CRM) Software, Presentations, Sales Pipelines, Google Workspace, Accounting Software, Business Analytics, Customer Relationship Management, Accounting and Finance Software, Collaborative Software, Workflow Management, Project Management, Process Design, Teamwork, Financial Management

    Beginner · Course · 3 - 6 Months

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