Skills you'll gain: Customer Insights, Customer Analysis, AI Personalization, Data Storytelling, Conversion Funnel Analysis, Campaign Management, Customer Data Management, Data-Driven Marketing, Marketing Analytics, Data Presentation, Power BI, Customer Relationship Management (CRM) Software, Upselling, Customer Relationship Management, Personalized Campaigns, Cross-Channel Marketing, Performance Reporting, Key Performance Indicators (KPIs), Campaign Planning, Email Marketing

Skills you'll gain: Sales Presentation, Prompt Engineering, Microsoft Copilot, Sales Prospecting, Sales Presentations, Prospecting and Qualification, Lead Generation, Customer Analysis, Customer Insights, Sales, Prompt Engineering Tools, Sales Process, Microsoft PowerPoint, Sales Strategy, Presentations, General Sales Practices, AI Enablement, AI Personalization, AI Integrations, Customer Relationship Management (CRM) Software

Skills you'll gain: Dashboard Creation, System Monitoring, Microsoft Azure, Event Monitoring, Application Performance Management, Incident Management, Performance Tuning, Resource Management

Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Customer Analysis, Customer Relationship Building, Service Level, Relationship Management, Service Level Agreement, Operations, Operational Efficiency, Service Management, Customer Communications Management

Skills you'll gain: Responsible AI, Risking, Microsoft Copilot, Decision Making, AI Enablement, Strategic Leadership, Business Ethics, Strategic Decision-Making, Accountability, Leadership, Strategic Thinking, Data-Driven Decision-Making, Analysis, Business Management, Generative AI

Skills you'll gain: Timelines, Peer Review, Microsoft Visio, User Feedback, Milestones (Project Management), Collaborative Software, Editing, Microsoft PowerPoint, Diagram Design, Data Visualization, Constructive Feedback, Presentations, Real Time Data, Document Management, Verification And Validation

Skills you'll gain: User Story, Risk Management, Team Motivation, Stakeholder Engagement, Project Planning, Peer Review, Agile Software Development, Scrum (Software Development), Project Management Life Cycle, Risk Management Framework, Project Management Institute (PMI) Methodology, Stakeholder Management, Agile Methodology, Stakeholder Communications, Project Management, Interviewing Skills, Professional Networking, Leadership, Agile Project Management, Communication

Skills you'll gain: Data Transformation, Power BI, Data Quality, Data Governance, Financial Data, Data Wrangling, Data Cleansing, Reconciliation, Month End Closing, Data Management, Data Integrity, Financial Controls, Quality Monitoring, Data Integration, Data Validation, Microsoft Copilot, Financial Analysis, Microsoft Excel, Financial Management, AI Integrations

Skills you'll gain: Cryptography, Network Security, Computer Systems, Encryption, Data Storage Technologies, Cybersecurity, Threat Detection, Security Controls, General Networking, Active Directory, Cloud Computing, Firewall, Microsoft Azure, Operating Systems, Network Monitoring, Authentications, Authorization (Computing), General Data Protection Regulation (GDPR), Business Software, Virtualization

Skills you'll gain: SQL, Query Languages, Relational Databases, Database Management, Databases, Data Analysis

Skills you'll gain: Conversion Funnel Analysis, Campaign Planning, Campaign Management, Marketing Automation, Generative AI Agents, Digital Marketing Campaigns, Marketing Operations, Advertising Campaigns, Marketing Planning, Personalized Campaigns, Social Media Campaigns, Go To Market Strategy, Cross-Channel Marketing, Content Performance Analysis, Paid media, Plan Execution, Pay Per Click Advertising, Performance Analysis, Integrated Marketing Communications, LinkedIn