Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Technion - Israel Institute of Technology
Skills you'll gain: Ideation, Brainstorming, Innovation, Creative Problem-Solving, Creative Thinking, Creativity, Operations Management, Resourcefulness, Thought Leadership, Problem Solving, Strategic Thinking, Visionary, Curiosity, Solution Delivery, Presentations, Persistence
Mixed · Course · 1 - 3 Months

University of Amsterdam
Skills you'll gain: Regression Analysis, Statistical Inference, Statistics, Statistical Modeling
Mixed · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Customer Analysis, Analytics, Business Analytics, Demand Planning, Usability Testing, Product Management, Customer Insights, AI Product Strategy, A/B Testing, Product Development, Agile Methodology, User Experience, Data-Driven Decision-Making, Predictive Analytics, Data Science, Product Testing, Agile Software Development, Software Development
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems, Supply Chain Systems, Change Management, Business Technologies, Organizational Change, System Implementation, Business Process, Case Studies, Business Management, Business, Business Strategy
Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Verbal Communication Skills, Writing, Salesforce, Productivity, Cold Calling, Sales Prospecting, Growth Mindedness, Enthusiasm, Cultural Responsiveness, Cultural Diversity, Active Listening, Interviewing Skills, Professional Development, Sales
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

University of Minnesota
Skills you'll gain: Software Testing, JUnit, Verification And Validation, Unit Testing, Test Case, Test Automation, Development Testing, Test Planning, Code Coverage, Software Quality Assurance, Functional Testing, Testability, Integration Testing, Test Data, Issue Tracking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blogs, Content Management Systems, Search Engine Optimization, Web Analytics and SEO, Keyword Research, Web Content
Beginner · Guided Project · Less Than 2 Hours

The State University of New York
Skills you'll gain: Digital Design, Infographics, Content Creation, Graphic Design, Multimedia, Web Content, Information Management, Computer Literacy, Digital Communications, Peer Review, Communication, Data Ethics, Design Thinking
Intermediate · Course · 1 - 3 Months

University of London
Skills you'll gain: Operations Management, Process Design, Operational Excellence, Business Operations, Operational Efficiency, Process Mapping, Consumer Behaviour, Marketing Planning, Marketing Strategies, Marketing Strategy and Techniques, Strategic Marketing, Competitive Analysis, Business Ethics, Marketing Psychology, Marketing, Global Marketing, Social Sciences, International Relations, Culture, Business Management
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Case Studies, Internet Of Things, Manufacturing Operations, Manufacturing Processes, Digital Transformation, IT Infrastructure, Manufacturing and Production, Business Transformation, Information Technology, Production Planning, Business Technologies, Cloud Computing, Emerging Technologies, Technology Strategies, System Implementation, Automation, Operational Efficiency, Business Modeling, Strategic Partnership, Technology Roadmaps
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Terraform, Infrastructure as Code (IaC), Infrastructure As A Service (IaaS), Microsoft Azure, Cloud Infrastructure, IT Automation, DevOps
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Computer Architecture, Hardware Architecture, Embedded Systems, Integrated Development Environments, Verification And Validation, Software Development, Software Development Tools, System Design and Implementation, System Configuration, Simulations, Debugging
Intermediate · Course · 1 - 4 Weeks