Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Windows PowerShell, Scripting, Automation, Windows Servers, Data Validation, Server Administration, Administration, Software Installation, Cloud Deployment, Service Management, Remote Access Systems, Extensible Markup Language (XML), Debugging
Beginner · Course · 1 - 3 Months

Sungkyunkwan University
Skills you'll gain: Machine Learning Algorithms, Decision Tree Learning, Classification Algorithms, Unsupervised Learning, Machine Learning, Supervised Learning, Python Programming, Algorithms, Bayesian Statistics, Probability & Statistics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: CrewAI, AI Orchestration, AI Workflows, Agentic Workflows, AI Enablement, Workflow Management, AI Product Strategy, Generative AI Agents, Productivity Software, Business Workflow Analysis, Business Process Automation, Automation, LLM Application, Agentic systems, Solution Design, Decision Making, Process Improvement, Performance Improvement
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Milestones (Project Management), Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making, Drive Engagement, Goal Setting, Needs Assessment
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: File Management, Firewall, Linux Administration, Ubuntu, Hardening, Linux Servers, OS Process Management, Linux, Authentications, Zero Trust Network Access, Remote Access Systems, Data Security, User Accounts, Network Security, Linux Commands, Application Security, Security Strategy, Operating System Administration, Information Systems Security, IT Security Architecture
Intermediate · Specialization · 1 - 4 Weeks

Microsoft
Skills you'll gain: Star Schema, Data Analysis Expressions (DAX), Power BI, Data Modeling, Database Design, Performance Tuning, Data Integration, Data Analysis, Data Transformation
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Engineering, Sustainable Business, Business Leadership, Waste Minimization, Product Design, Product Lifecycle Management, Environment and Resource Management, Environmental Regulations, Process Improvement, Materials science
Build toward a degree
Intermediate · Course · 1 - 3 Months

Technical University of Denmark (DTU)
Skills you'll gain: Chemical Engineering, Sustainable Technologies, Chemistry, Sustainable Engineering, Sustainable Development, Sustainable Systems, Process Engineering
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Debugging, Java, Teaching, Program Development, Computer Programming, Programming Principles, Object Oriented Programming (OOP), Integrated Development Environments, Computational Logic, Pseudocode, Algorithms, Test Case
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Technical Support, Systems Administration, Help Desk Support, Email Security, Event Monitoring, Technical Communication, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Version Control, Integrated Development Environments, Debugging, Git (Version Control System), Application Deployment, Cloud Deployment, Cloud Development, GitHub, Development Environment, Application Development, Continuous Deployment, File Management, Software Development Tools, Secure Coding, Configuration Management, Cloud Storage
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Sustainable Development, Sustainability Reporting, Waste Minimization, Sustainability Standards, Interactive Learning, Sustainable Business, Sustainable Architecture, Sustainable Technologies, Corporate Sustainability, Training Programs, Construction, Student Engagement, Environmental Issue, Key Performance Indicators (KPIs), Environmental Engineering, Goal Setting, Climate Change Adaptation, Problem Solving, Professional Development, Business Communication
Beginner · Course · 1 - 3 Months