Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

High Tech High Graduate School of Education
Skills you'll gain: Storyboarding, Storytelling, Graphic and Visual Design, Layout Design, Typography, Creativity, Peer Review
Mixed · Course · 1 - 3 Months

University of London
Skills you'll gain: Education Software and Technology, Learning Management Systems, Collaboration, Digital pedagogy, Discussion Facilitation, Graphical Tools, Test Tools
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Project Scoping, Scope Management, Feasibility Studies, Work Breakdown Structure, Project Estimation, Project Management Life Cycle, Cost Estimation, Requirements Management, Project Schedules, Case Studies, Project Management, Project Risk Management, Project Management Institute (PMI) Methodology, Scheduling, Project Portfolio Management, Strategic Planning, Crisis Management, Project Design, Project Controls, Project Documentation
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

University of Washington
Skills you'll gain: Other Programming Languages, Software Design, Ruby (Programming Language), Programming Principles, Data Structures, Software Architecture, Computer Programming, Functional Design, Debugging
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: UI/UX Research, Prototyping, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, AI Personalization, User Experience Design, Design Research, Usability, Figma (Design Software), Web Content Accessibility Guidelines, Data Storytelling, Interactive Design, Generative AI, Design Strategies, UI Components, User Centered Design, Virtual Environment, User Research, Adobe XD, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Business Software, Computer Hardware, Generative AI, Operating Systems, Data Storage Technologies, Computer Systems, Enterprise Security, System Software, Information Technology, Hardware Troubleshooting, Computer Architecture, Technology Solutions, System Configuration, Technical Support and Services, Servers, Cybersecurity
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Data Storytelling, Dashboard, Tableau Software, Data Visualization, Business Analytics, Business Process, Business Process Improvement, Presentations, Data Visualization Software, Data Analysis, Visualization (Computer Graphics), Stakeholder Communications, Data Manipulation
Mixed · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Development Environment, Engineering Software, Computer Programming, Data Structures, Debugging, Program Development
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management
Beginner · Course · 1 - 4 Weeks

Meta
Skills you'll gain: Full-Stack Web Development, Front-End Web Development, Django (Web Framework), Scalability, Responsive Web Design, Web Applications, Back-End Web Development, MySQL, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Cloud Computing, Application Programming Interface (API), Virtual Environment, Javascript, Database Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Computing Architecture, Network Planning And Design, Cloud Infrastructure, Cloud Solutions, Solution Architecture, Process Optimization, Google Cloud Platform, Cloud Computing, Configuration Management, Cloud Security, Cloud Deployment, Key Performance Indicators (KPIs), Scalability, Cost Reduction, Business Requirements
Advanced · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: International Finance, Transportation, Supply Chain, and Logistics, Transportation Operations, Cultural Diversity, Management Training And Development, Supply Chain Planning, Commercial Laws, Logistics Management, Supply Chain Management, Shipping and Receiving, B2B Sales, Market Opportunities, Payment Systems, Risk Management, Generally Accepted Accounting Principles (GAAP), Business Development, Accounting Systems, World History, Business Economics, Market Analysis
Beginner · Specialization · 3 - 6 Months