Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Microsoft Teams, Collaborative Software, File Management, Document Management, Collaboration, Project Management
★ 4.7 (26) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Course Development, Learning Management Systems, Information Architecture, Education Software and Technology, Content Management Systems, Content Management, Design
★ 4.8 (40) · Beginner · Guided Project · Less Than 2 Hours

Technical University of Munich (TUM)
Skills you'll gain: Commercialization, Transportation Operations, Resource Utilization, Sustainable Development, Sustainable Technologies, Strategic Planning, Physiology, Market Opportunities, Science and Research, Human Factors
★ 4.8 (28) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Architectural Drawing, Technical Drawing, Drafting and Engineering Design, Engineering Drawings, Computer-Aided Design, Autodesk, Civil and Architectural Engineering, Architecture and Construction, Architectural Design, Design Software, Plot (Graphics), Data Import/Export, File Management, Design, Functional Design, Command-Line Interface
★ 4.6 (60) · Beginner · Course · 3 - 6 Months

Skills you'll gain: Network Security, Remote Access Systems, Disaster Recovery, OSI Models, General Networking, Network Administration, Network Troubleshooting, Computer Networking, Network Architecture, Network Infrastructure, Networking Hardware, Network Monitoring, TCP/IP, Virtual Private Networks (VPN), Network Protocols, Cybersecurity, Computer Security, Data Centers, Virtualization, Authentications
★ 4.8 (26) · Intermediate · Specialization · 1 - 3 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Information Technology, Operations Management, Information Technology Operations, Governance, Operations, Asset Management, Automation
★ 5 (21) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Sales Development, Sales Strategy, Sales Presentation, Sales Enablement, Sales Training, Sales Pipelines, Sales Management, Personalized Campaigns, Generative AI, Lead Generation, Sales Prospecting, LinkedIn, B2B Sales, AI Personalization, ChatGPT, Email Marketing, Artificial Intelligence, Marketing Collateral, Proposal Writing, Forecasting
★ 4.7 (19) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Financial Statement Analysis, Wealth Management, Tax Management, Insurance, Underwriting, Financial Statements, Tax Planning, Estate Planning, Technical Analysis, Tax Compliance, Financial Analysis, Investments, Financial Industry Regulatory Authorities, Financial Planning, Tax, Income Tax, Tax Preparation, Portfolio Management, Insurance Policies, Budget Management
★ 5 (19) · Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: GitHub Copilot, Microsoft Visual Studio, GitHub, Microsoft Development Tools, Code Review, Program Development, Software Documentation, Maintainability, AI Integrations, Web Development Tools, Technical Documentation, Development Testing, Test Case, Debugging
★ 4.4 (40) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Copywriting, Content Marketing, Blogs, Presentations, Content Creation, Content Optimization, Target Audience, Driving engagement, Digital Content, Content Development and Management, Content Strategy, Marketing Strategies, Search Engine Optimization, Web Content, Social Media Strategy, Digital Marketing Campaigns, Digital Marketing, Web Analytics and SEO, Digital Marketing Tools
★ 5 (34) · Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Data Presentation, Data Cleansing, Data Visualization Software, Predictive Analytics, Predictive Modeling, Business Analytics, Analytics, Financial Analysis, Advanced Analytics, Data Preprocessing, Financial Data, Technical Communication, Investment Management, Model Evaluation, Portfolio Management, Model Optimization, Regression Analysis
★ 4.3 (91) · Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Programs, Diversity Training, Human Resource Strategy, Employee Retention, Diversity and Inclusion, Human Resources Management and Planning, Talent Recruitment, Human Resources, Workplace inclusivity, Employee Training, Recruitment Strategies, Business Planning, Workforce Development, Organizational Effectiveness, Training Programs, Talent Acquisition, Recruitment, Human Resource Policies, Stakeholder Engagement
★ 4.8 (61) · Intermediate · Course · 1 - 3 Months