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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Space is Everywhere

    Skills you'll gain: Journalism, Music, Culture, Media and Communications, Liberal Arts, Art History, Storytelling, World History, Visualization (Computer Graphics), Cinematography, Science and Research, Writing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Sports Marketing Strategies & Innovation

    Skills you'll gain: Event Planning, Customer Engagement, Marketing, Storytelling, Marketing Strategy and Techniques, Corporate Strategy, Global Marketing, Brand Management, Strategic Communication, Digital Marketing, Sustainability Reporting, Contract Management, E-Commerce, Customer experience improvement, Virtual Teams, Augmented and Virtual Reality (AR/VR), Game Theory, Blockchain, Cross Platform Development, Influencing

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Marketing Analytics: Data Predictions and Dashboards

    Skills you'll gain: Marketing Analytics, Dashboard, Data Visualization, Predictive Modeling, Data-Driven Decision-Making, Marketing Strategies, Predictive Analytics, Customer Analysis, Business Analytics, Marketing, Data Visualization Software, Analytics, Market Research, Data Analysis, Strategic Decision-Making

    3.8
    Rating, 3.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Web Scraping With GPT: Translate Foreign News Headlines

    Skills you'll gain: Web Scraping, Real Time Data, OpenAI API, Natural Language Processing, Python Programming, Web Applications, Language Interpretation, Translation, and Studies, Application Development, Machine Learning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Ingesting FHIR Data with the Healthcare API

    Skills you'll gain: Data Import/Export, Data Store, Cloud API, Health Informatics, Electronic Medical Record System, Google Cloud Platform, Health Care, Data Integration, Data Modeling, Cloud Storage

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Advanced Golang Concepts

    Skills you'll gain: Performance Tuning, Web Development, Web Services, Web Applications, Object Oriented Design, Software Architecture, Microservices, Network Security, Data Structures

    3
    Rating, 3 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Cold Calling & Prospecting

    Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Selling Techniques, Sales, Telephone Skills, Sales Strategy, Sales Presentations, Setting Appointments, Sales Pipelines, Rapport Building, Communication, Relationship Building

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Cybersecurity Operations and Controls

    Skills you'll gain: Computer Security Incident Management, Vulnerability Management, Incident Response, Identity and Access Management, Cybersecurity, Security Controls, Vulnerability Assessments, Mobile Security, Intrusion Detection and Prevention, Hardening, Threat Detection, Application Security, Information Systems Security, Threat Management, Digital Forensics, Network Security, Wireless Networks, Authentications, Authorization (Computing), Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    National Academy of Sports Medicine

    Nutrition and Medical Weight Loss

    Skills you'll gain: Medical Nutrition Therapy, Nutritional Assessment, Nutrition and Diet, Medical Devices, Nutrition Counseling, Clinical Nutrition, Surgery, General Surgery, Medical Practices and Procedures, General Medical Tests and Procedures

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Design Remote Meeting Boards in Miro

    Skills you'll gain: Collaborative Software, Meeting Facilitation, Virtual Teams, Project Design, Telecommuting, Experience Design, Business Process Management

    4.1
    Rating, 4.1 out of 5 stars
    ·
    20 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Alteryx Advanced

    Skills you'll gain: Data Cleansing, Data Manipulation, Advanced Analytics, Applied Machine Learning, Data Wrangling, Fraud detection, Data Transformation, Predictive Modeling, Machine Learning, Data Pipelines, Data Preprocessing, Feature Engineering, Sampling (Statistics), Data Integration, Model Evaluation, Workflow Management, Complex Problem Solving

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    National Academy of Sports Medicine

    Self-Guided Wellness Coaching

    Skills you'll gain: Goal Setting, Growth Mindedness, Overcoming Obstacles, Smart Goals, Health And Wellness Coaching, Personal Development, Empowerment, Coaching, Behavior Management, Self-Awareness, Self-Motivation, Action Oriented, Positivity, Planning

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Space is Everywhere: University of Colorado Boulder
  • Sports Marketing Strategies & Innovation: Real Madrid Graduate School Universidad Europea
  • Marketing Analytics: Data Predictions and Dashboards: Coursera
  • Web Scraping With GPT: Translate Foreign News Headlines: Coursera
  • Ingesting FHIR Data with the Healthcare API: Google Cloud
  • Advanced Golang Concepts: Edureka
  • Cold Calling & Prospecting: Packt
  • Cybersecurity Operations and Controls: LearnKartS
  • Nutrition and Medical Weight Loss: National Academy of Sports Medicine
  • Design Remote Meeting Boards in Miro: Coursera

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Market (economics) (28)
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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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