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  1. Categories
  2. Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • C

    Coursera

    Map Buyer Journey

    Skills you'll gain: Content Marketing, Content Strategy, Journey Mapping, Content Development and Management, Target Audience, Persona Development, Blogs, Content Performance Analysis, Marketing Strategies, Content Creation, Marketing Planning, Conversion Funnel Analysis, Content Management, Consumer Behaviour, Auditing, Media Buying, Web Analytics and SEO

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Execute B2B Lifecycle Strategies

    Skills you'll gain: HubSpot CRM, B2B Sales, Lead Generation, Business Marketing, Sales Pipelines, Prospecting and Qualification, Workflow Management, Sales Development, Marketing Automation, Sales Process, Customer Relationship Management (CRM) Software, Conversion Funnel Analysis, Sales Prospecting, Process Design, Sales Enablement, Sales, Customer Analysis, Driving engagement, Content Performance Analysis, Marketing

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Arizona

    Customer-Focused Entrepreneurship: Service Insight & Loyalty

    Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • J

    John Wiley & Sons

    Customer Success: Reducing Churn & Growing Revenue

    Skills you'll gain: Customer Success Management, Customer Retention, Brand Loyalty, Loyalty Programs, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Customer experience strategy (CX), Software As A Service, Customer Data Management, Customer Advocacy, Customer Support, Customer Insights, Customer Service, Customer Analysis, Customer experience improvement, B2B Sales, Client Support

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
    Category: Preview
    Preview
  • P

    Packt

    UX for Enterprise ChatGPT Solutions

    Skills you'll gain: Prompt Engineering, User Research, ChatGPT, UI/UX Research, Prompt Patterns, LLM Application, User Story, Design Research, Retrieval-Augmented Generation, Responsible AI, User Feedback, User Experience, User Experience Design, AI Product Strategy, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Fine-tuning, Agile Product Development, Agile Methodology, User Interface (UI)

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • M

    Madecraft

    Providing Legendary Customer Service

    Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Customer Retention, Customer Relationship Management, Brand Loyalty, Customer Communications Management, Customer Data Management, Journey Mapping, Customer Insights, Team Performance Management, Key Performance Indicators (KPIs), Service Improvement, Staff Management, Leadership Development

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Madecraft

    Transitioning Your Mindset to be Customer-Centric

    Skills you'll gain: Campaign Planning, Customer experience strategy (CX), Experimentation, Customer experience improvement, Customer Insights, Trend Analysis, Customer Engagement, Customer Analysis, Customer Communications Management, Customer Data Management, Culture Transformation, Customer Retention, Customer Relationship Management, Organizational Development, Customer Service, Organizational Change, Performance Measurement, Customer Acquisition Management, Customer Support, Leadership Development

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Madecraft

    Shifting Your Marketing Strategy for Younger Generations

    Skills you'll gain: Content Performance Analysis, TikTok, Instagram, Digital Media Strategy, Social Media Strategy, Content Optimization, Social Media Marketing, Social Media Content, Social Media Management, Content Strategy, Social Media, Content Development and Management, Target Audience, Content Marketing, Driving engagement, Content Creation, Digital Brand Strategy, Marketing Strategies, Marketing Communications, Brand Awareness

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • J

    John Wiley & Sons

    Shopify Success: Managing Customers and Enhancing Experience

    Skills you'll gain: Retail Store Operations, Customer Analysis, Inventory and Warehousing, Customer Retention, Inventory Control, Order Management, Inventory Management, Order Fulfillment, Customer experience improvement, Customer Insights, AI Personalization, Order Delivery, User Research, Order Processing, Retail Management, Loyalty Programs, E-Commerce, Marketing Strategies, Digital Marketing, Business

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    4.6 stars, 132 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (132) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IE Business School

    Branding: The Creative Journey

    Skills you'll gain: Brand Strategy, Value Propositions, Customer experience strategy (CX), Storytelling, Branding, Customer experience improvement, Content Marketing, Brand Management, Content Creation, Brand Awareness, Driving engagement, Logo Design, Drive Engagement, Journey Mapping, Journalism, Campaign Management, Creativity, Target Audience, Marketing Operations, Communication

    4.6 stars, 1.8K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (1.8K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • G

    Google

    Google Digital Customer Engagement

    Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Conversion Funnel Analysis, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Social Media Management, Social Media Analytics, Drive Engagement, Social Media Content, Target Market, Customer Relationship Management, Customer Engagement, Digital Media Strategy, E-Commerce, Digital Marketing, Business Marketing

    4.9 stars, 72 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.9 (72) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
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