
Skills you'll gain: Customer Retention, Sales Presentation, Prompt Engineering, Sales Process, Proposal Development, Microsoft Copilot, Business Writing, Overcoming Objections, Needs Assessment, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Prospecting, Sales Enablement, Sales Presentations, Prospecting and Qualification, Customer Analysis, Sales Strategy, Customer Success Management, Sales, Business Development
★ 4.5 (24) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Salesforce, User Accounts, Customer Relationship Management, Customer Relationship Management (CRM) Software, Collaborative Software, Administration, End User Training and Support, UI Components, Usability, Administrative Support, System Configuration, User Interface (UI) Design, User Interface (UI), Collaboration, User Interface and User Experience (UI/UX) Design, User Experience, User Experience Design, System Support, Business Administration, Business
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Customer Insights, Customer Relationship Management, Marketing Effectiveness, Customer Data Management, A/B Testing, Product Improvement, Target Audience, Data Analysis, Digital Marketing, Performance Measurement
★ 4.5 (130) · Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Dashboard, Service Level Agreement, Storytelling, Customer Service, Responsible AI
★ 4.7 (6) · Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Customer Insights, Customer Analysis, AI Personalization, Data Storytelling, Conversion Funnel Analysis, Campaign Management, Customer Data Management, Data-Driven Marketing, Marketing Analytics, Data Presentation, Power BI, Customer Relationship Management (CRM) Software, Upselling, Customer Relationship Management, Personalized Campaigns, Cross-Channel Marketing, Performance Reporting, Key Performance Indicators (KPIs), Campaign Planning, Email Marketing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Salesforce, Data Modeling, Data Architecture, Role-Based Access Control (RBAC), System Configuration, Information Architecture, Data Access, IT Security Architecture, Security Controls, Data Sharing, Data Security, Business Architecture, Business Requirements, Information Management, Data Management, Security Management, Data Structures, System Support, Business, Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, Data Validation, Data Modeling, Data Entry, Productivity, Data Quality, Data Access, System Configuration, Business Process, Administrative Support, Verification And Validation, User Experience Design, Design, Business Solutions, Business
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Employee Onboarding, Sales, Dashboard, Customer Success Management, Business Reporting, Sales Prospecting, Customer Relationship Management (CRM) Software, Target Audience, Email Marketing
★ 3.8 (24) · Beginner · Specialization · 3 - 6 Months

LearnKartS
Skills you'll gain: Salesforce, Administration, Authorization (Computing), Security Controls, Data Management, Customer Relationship Management, Cloud Applications
★ 3.8 (70) · Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Customer Engagement, Sales Pipelines, Power BI, Customer Relationship Management (CRM) Software, Lead Generation, Resource Allocation, Scheduling, Customer Relationship Management, Sales Operations, Microsoft Teams, Order Management, Customer Service, Marketing, Prospecting and Qualification, Business Reporting
★ 4.5 (88) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sales Strategy, Selling Techniques, Sales Process, General Sales Practices, Market Analysis, Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Customer Engagement, Customer Analysis, Market Dynamics
★ 4.8 (35) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Analysis, Driving engagement, Account Strategy, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months