• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Inbound Calls

Results for "inbound calls"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    U.S. and International Taxation for Business

    Skills you'll gain: Corporate Finance, Export Control, Regulatory Compliance, Organizational Strategy, Property and Real Estate, Strategic Decision-Making, Business Analysis, Policy Analysis, Research, and Development, Case Law, Case Studies, Analysis, Consolidation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    415 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    B

    Board Infinity

    AI in Manufacturing: Predictive Maintenance and Alerts

    Skills you'll gain: Failure Analysis, Applied Machine Learning, Machine Learning, Random Forest Algorithm, Email Automation, No-Code Development, MLOps (Machine Learning Operations), Predictive Modeling, Machine Learning Methods, Predictive Analytics, Automation Engineering, Model Training, Automation, Facility Management and Maintenance, Model Deployment, AI Workflows, Machine Learning Algorithms

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Washington

    Business English Communication Skills

    Skills you'll gain: Oral Expression, Negotiation, Telephone Skills, Proposal Writing, Presentations, Events and Conferences, Verbal Communication Skills, Persuasive Communication, Event Planning, Sales Presentations, Event Management, Proposal Development, Peer Review, Business Communication, Business Correspondence, Communication, Business Writing, Public Speaking, Outbound Calls, English Language

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Sales Training: Building Your Sales Career

    Skills you'll gain: Inside Sales, Consultative Approaches, Sales Training, Consultative Selling, Sales, Sales Development, General Sales Practices, Sales Strategy, Sales Process, Selling Techniques, Relationship Building, Customer Relationship Building, Rapport Building, Solution Selling, Prospecting and Qualification, Consumer Behaviour, Personalized Service, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    677 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Inbound Sales

    Skills you'll gain: Sales Presentation, Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Inside Sales, Sales Process, Sales, Sales Prospecting, Lead Generation, Customer Analysis, Email Automation, Personalized Service, Needs Assessment, Prioritization, Customer Engagement

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillsBooster Academy

    Mastering React: From Fundamentals to Real Projects

    Skills you'll gain: React.js, Web Development Tools, UI Components, Frontend Integration, JavaScript Frameworks, Event-Driven Programming, Development Environment, Front-End Web Development, Web Applications, Restful API, User Interface (UI), Code Reusability, Git (Version Control System), Debugging, HTML and CSS, Javascript, Application Programming Interface (API), Software Development, GitHub, Programming Principles

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    U.S. Taxation of International Transactions

    Skills you'll gain: Tax Laws, Corporate Tax, Tax, International Finance, Income Tax, Tax Planning, Tax Management, Tax Compliance, Export Control, Intercompany Accounting, Regulatory Compliance, Policy Analysis, Research, and Development

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    62 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    102 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Video Content Creation in Canva

    Skills you'll gain: Video Editing, Canva (Software), Video Production, Photo/Video Production and Technology, Marketing Materials, Post-Production, Visual Storytelling, Content Creation, Digital Content, Animations, Multimedia, Content Optimization, Storytelling, Typography, Branding, Driving engagement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    67 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    E

    Edureka

    No-Code AI Development with Flowise

    Skills you'll gain: Prompt Engineering, Agentic systems, Retrieval-Augmented Generation, Agentic Workflows, AI Workflows, Prompt Patterns, Responsible AI, Generative AI Agents, AI Security, AI Enablement, JSON, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Embeddings, AI Personalization, Application Programming Interface (API), Vector Databases, Knowledge Transfer, Integration Testing

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Sales Training: Techniques for a Human-Centric Sales Process

    Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Process, Selling Techniques, Sales Prospecting, HubSpot CRM, Sales, Prospecting and Qualification, General Sales Practices, Sales Strategy, Customer Relationship Management (CRM) Software, Customer Relationship Management, Lead Generation, Negotiation, Business Writing, LinkedIn, Value Propositions, Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    540 reviews

    Beginner · Course · 1 - 3 Months

1234…22

In summary, here are 10 of our most popular inbound calls courses

  • U.S. and International Taxation for Business: University of Illinois Urbana-Champaign
  • AI in Manufacturing: Predictive Maintenance and Alerts: Board Infinity
  • Business English Communication Skills: University of Washington
  • Sales Training: Building Your Sales Career: HubSpot Academy
  • Inbound Sales: HubSpot Academy
  • Mastering React: From Fundamentals to Real Projects: SkillsBooster Academy
  • U.S. Taxation of International Transactions: University of Illinois Urbana-Champaign
  • Call Center Customer Service: CVS Health
  • Video Content Creation in Canva: Coursera
  • Preparing for Your Call Center Customer Service Role: CVS Health

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok