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Results for "inbound calls"


  • Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    ABM - Account Based Marketing To Get The Biggest 5% Clients

    Skills you'll gain: Lead Generation, Search Engine Optimization, Account Strategy, Keyword Research, Prospecting and Qualification, Sales Prospecting, Upselling, B2B Sales, Sales Strategy, Marketing Strategy and Techniques, Sales Process, Content Marketing, Demand Generation, Personalized Campaigns, Content Creation

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    Cold Calling & Prospecting

    Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Phone Sales, Prospecting and Qualification, Outbound Calls, Telemarketing, Selling Techniques, Sales, Closing (Sales), Telephone Skills, Sales Strategy, Setting Appointments, Sales Pipelines, Oral Expression, Rapport Building, Relationship Building, Active Listening

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Connect: Creating & Managing Amazon Connect Instances

    Skills you'll gain: Amazon Web Services, Call Center Experience, Customer experience improvement, Customer Service, Customer Communications Management, Inbound Calls, Cloud Management, Scalability, Telephone Skills, Network Routing, Real Time Data, Performance Analysis, Cost Containment, Cost Reduction, Cost Control, Operational Efficiency, System Configuration, System Implementation

    4.3
    Rating, 4.3 out of 5 stars
    ·
    9 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Master Dialogflow CX Agents

    Skills you'll gain: Webhook Security, AI Integrations, Application Programming Interface (API), Restful API, Generative AI Agents, Prompt Engineering, Node.JS, Natural Language Processing, Model Evaluation, Scenario Testing, Debugging, Performance Tuning, Model Optimization, Real Time Data, Quality Assurance, Routing Protocols, Data Import/Export, Classification Algorithms

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Connect Routing Fundamentals

    Skills you'll gain: Inbound Calls, Customer experience improvement, Outbound Calls, Security Controls, Operational Efficiency, Service Level

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Connect Instance Fundamentals

    Skills you'll gain: Amazon Web Services, Amazon S3, Cloud Infrastructure, Cloud Hosting, Data Storage, Identity and Access Management, System Configuration, Telecommunications, User Provisioning, Inbound Calls, Outbound Calls, User Accounts

    Beginner · Course · 1 - 4 Weeks

What brings you to Coursera today?

  • Status: Free Trial
    Free Trial
    U

    University of Washington

    Business English Communication Skills

    Skills you'll gain: Oral Expression, Negotiation, Telephone Skills, Proposal Writing, Presentations, Events and Conferences, Verbal Communication Skills, Persuasive Communication, Event Planning, Sales Presentations, Event Management, Proposal Development, Peer Review, Business Communication, Business Correspondence, Communication, Business Writing, Public Speaking, Outbound Calls, English Language

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.9K reviews

    Intermediate · Specialization · 3 - 6 Months

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  • Status: Free Trial
    Free Trial
    V

    Voxy

    English Language Skills B1-B2 CEFR: Intermediate

    Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Sensitivity, English Language, Business Correspondence, Social Skills, Verbal Communication Skills, Business Communication, Professional Development, Business Writing, Oral Expression, Interviewing Skills, Language Learning, Oral Comprehension, Writing, Telephone Skills, Public Speaking, Language Competency, Communication, Interpersonal Communications

    3.1
    Rating, 3.1 out of 5 stars
    ·
    24 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Clinic Admin: Phones, Mail, Records

    Skills you'll gain: Record Keeping, Medical Office Procedures, Records Management, Medical Records, Document Management, Health Information Management, Medical Privacy, File Management, Health Information Management and Medical Records, Patient Communication, Telecommunications, File Systems, Clinical Documentation, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Quality Assurance, Information Privacy, Regulatory Compliance

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Workspace with Gemini

    Skills you'll gain: Google Gemini, Storytelling, Video Production, Email Automation, Photo/Video Production and Technology, Gemini, Google Workspace, Video Editing, Visual Storytelling, Responsible AI, Productivity Software, Gmail, Workflow Management, Oral Comprehension, Google Sheets, Generative AI, Business Communication, Collaboration, Writing, Project Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    589 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    V

    Voxy

    English Language Skills A1-A2 CEFR: Beginner

    Skills you'll gain: Patient Communication, English Language, Language Competency, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Vocabulary, Language Learning, Active Listening, Communication, Education Software and Technology, Grammar, Public Speaking, Relationship Building

    4.3
    Rating, 4.3 out of 5 stars
    ·
    94 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Sales: Prospecting, Pitching, and Growth

    Skills you'll gain: Prompt Engineering, Sales Strategy, Sales Process, AI Personalization, Proposal Writing, Sales Enablement, Sales Presentations, Responsible AI, Lead Generation, Sales Development, Data Visualization, Competitive Analysis, Prospecting and Qualification, Inside Sales, Microsoft Copilot, Sales Prospecting, Customer Relationship Management (CRM) Software, Generative AI, B2B Sales, Data-Driven Decision-Making

    4.5
    Rating, 4.5 out of 5 stars
    ·
    62 reviews

    Intermediate · Specialization · 1 - 3 Months

What brings you to Coursera today?

1234…22

In summary, here are 10 of our most popular inbound calls courses

  • ABM - Account Based Marketing To Get The Biggest 5% Clients: Alex Genadinik
  • Cold Calling & Prospecting: Packt
  • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
  • Master Dialogflow CX Agents: Coursera
  • Amazon Connect Routing Fundamentals: Amazon Web Services
  • Amazon Connect Instance Fundamentals: Amazon Web Services
  • Business English Communication Skills: University of Washington
  • English Language Skills B1-B2 CEFR: Intermediate: Voxy
  • Clinic Admin: Phones, Mail, Records: Coursera
  • Google Workspace with Gemini: Google Cloud

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