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  2. It Service Management

Results for "it service management"


  • U

    University of Minnesota

    Information​ ​Systems

    Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Analysis, Business Systems, Cloud Computing, Change Management, Business Software, Information Technology, Organizational Change, System Implementation, Technology Solutions, Business Process, Governance, Portfolio Management, Project Management, Critical Thinking

    4.8 stars, 2.3K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (2.3K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Packt

    ITSM v5 Lifecycle: Building and Operating Digital Services

    Skills you'll gain: Service Management, IT Service Management, Service Design, Product Lifecycle Management, Change Management, Risk Management

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google

    System Administration and IT Infrastructure Services

    Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Cloud Services, Servers, Network Infrastructure

    4.8 stars, 27K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (27K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft Azure Cloud Administration Basics

    Skills you'll gain: Microsoft Azure, Cloud Management, Cloud Computing, Dashboard Creation, Identity and Access Management, Cloud Computing Architecture, Cloud Solutions, Virtual Networking, Cloud Infrastructure, Cloud Platforms, System Monitoring, Cloud Services, Infrastructure As A Service (IaaS), Public Cloud, Cloud Deployment, Kubernetes, Infrastructure as Code (IaC), Data Governance, Load Balancing, Scalability

    4.6 stars, 61 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (61) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    IT Service Management: Career Guide

    Skills you'll gain: IT Service Management, Service Management, Communication Planning, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Information Technology, Business Operations

    Beginner · Course · 3 - 6 Months

  • C

    Coursera

    ServiceNow Basics: IT Automation & AI-Powered Workflows

    Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Digital Transformation, Automation, Artificial Intelligence, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management

    3 stars, 9 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 3 (9) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • L

    Logical Operations

    ITIL 4: Foundations and Framework

    Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, Information Technology Operations, Operations Management, Asset Management, Operations

    4.6 stars, 87 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (87) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    The Skill Valley

    ITIL V5 Service Lifecycle Management Fundamentals

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Service Design, Information Technology Operations, Operations Management, Solution Design, Incident Management, Needs Assessment, Problem Management, Performance Measurement, Technical Support and Services, Customer Service, Supplier Management, Release Management, Procurement, Customer Support, Design, Business, Planning

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
  • P

    Packt

    Foundations of ITSM: Principles, Governance, & Value Systems

    Skills you'll gain: IT Service Management, Service Management, Governance, Service Improvement, Stakeholder Management, Digital Transformation, Continuous Improvement Process, Corporate Sustainability, Process Optimization

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • T

    The Skill Valley

    ITIL 5 Service Design, Transition, and Delivery

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Customer experience improvement, Service Design, Service Improvement, Quality Assurance, Customer Support, Information Technology Operations, Customer Service, Needs Assessment, Operational Excellence, Operations, Incident Management, Customer Demand Planning, Change Requests, Demand Planning, Course Development, Planning, Business

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
  • P

    Packt

    ServiceNow System Administrator from Zero to Hero

    Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Business Process Automation, Enterprise Application Management, System Configuration, Identity and Access Management, Automation, Scripting

    4.1 stars, 32 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.1 (32) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Advanced ITSM with ServiceNow: Optimizing IT Operations

    Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Automation, Automation, Problem Solving, Design, Order Fulfillment

    4.5 stars, 19 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (19) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
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