
Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process
Beginner · Course · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Nutrition and Diet, Sports Medicine, Clinical Nutrition, Rehabilitation, Nutritional Assessment, Exercise Science, Meal Planning And Preparation, Athletic Training, Performance Analysis, Performance Reporting, Load Balancing
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Business Writing, Goal Setting, Negotiation, Time Management, Business Planning, Project Controls, Feasibility Studies, Leadership and Management, Entrepreneurship, Team Leadership, Business Correspondence, Financial Statement Analysis, Project Planning, Problem Solving, Concision, Smart Goals, Prioritization, Project Management, Communication, Performance Metric
Beginner · Specialization · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Employee Onboarding, Employee Retention, Talent Acquisition, New Hire Orientations, Continuous Improvement Process, Process Improvement, Relationship Building, Performance Metric, Drive Engagement, Performance Management, Goal Setting, Internal Communications, Communication, Leadership Development
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Statistical Process Controls, Process Control, Quality Assurance, Semiconductors, Verification And Validation, Manufacturing Operations, Manufacturing Processes, Process Improvement, Process Analysis, Product Testing, Test Engineering, Thermal Management, Electronics Engineering, Electronics, Reliability, Performance Testing
Beginner · Course · 1 - 3 Months
Duke University
Skills you'll gain: Predictive Modeling, Data Storytelling, Database Design, Dashboard, Predictive Analytics, MySQL, Relational Databases, SQL, Tableau Software, Business Analytics, Business Metrics, Data Visualization Software, Analytics, Data Visualization, Business Process Improvement, Business Analysis, Data Analysis, Big Data, Business Communication, Microsoft Excel
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Investment Management, Performance Measurement, Portfolio Management, Operational Analysis, Performance Metric, Performance Analysis, Investments, Benchmarking, Derivatives, Equities, Capital Markets, International Finance, Risk Management, Risk Analysis, Market Liquidity, Financial Regulation, Case Studies
Mixed · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Data Presentation, Matplotlib, Analytics, Probability Distribution, Tableau Software, Statistical Methods, Exploratory Data Analysis, Statistical Analysis, Probability, Data Cleansing, Computer Programming Tools, Data Collection, Performance Measurement, Python Programming, Technical Analysis
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Team Motivation, Visionary, Constructive Feedback, Goal Setting, Performance Management, Verbal Communication Skills, Organizational Leadership, Recognizing Others, Leadership, Leadership Development, People Development, Communication, Industrial and Organizational Psychology, Employee Engagement, Team Leadership, Intercultural Competence, Influencing
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Team Building, Teamwork, Team Management, Team Leadership, Conflict Management, Team Motivation, Collaboration, Virtual Teams, Performance Management, Organizational Structure, Leadership, Innovation, People Development, Industrial and Organizational Psychology, Diversity and Inclusion, Goal Setting, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Employee Performance Management, Performance Management, Human Resource Strategy, Human Capital, Human Resources, Workforce Development, Talent Management, Organizational Strategy, Employee Retention, Case Studies, Competitive Analysis, Organizational Effectiveness, Business Strategies, Analysis
Mixed · Course · 1 - 4 Weeks