Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Conflict Management, Power BI, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Microsoft 365, Workflow Management, Project Management, Meeting Facilitation, Project Coordination, Data Ethics, Automation, AI Workflows, Risking, Artificial Intelligence, Microsoft Excel, Generative AI, Microsoft Word, Time Management, Financial Management, Data Analysis, Business Communication

Skills you'll gain: Negotiation, Communication, Communication Strategies, Conflict Management, Discussion Facilitation, Proposal Development, Ability To Meet Deadlines, Problem Solving, Planning, Cognitive flexibility

Skills you'll gain: Executive Presence, Influencing, Oral Expression, Composure, Non-Verbal Communication, Verbal Communication Skills, Business Communication, Persuasive Communication, Communication, Discussion Facilitation, Leadership, Stakeholder Communications, Public Speaking, Business Leadership, Professionalism, Adaptability, Professional Development, Personal Attributes, Growth Mindedness, Constructive Feedback

Skills you'll gain: Conflict Management, Stress Management, Employee Coaching, Composure, Team Management, Resilience, Tactfulness, Relationship Management, Discussion Facilitation, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, Communication, Communication Strategies, Active Listening, Mindfulness, Relationship Building, Adaptability, Habit Formation, Open Mindset

Skills you'll gain: Team Building, Team Performance Management, Team Management, Teamwork, Team Leadership, Team Motivation, Productivity, Team Collaboration, Recognizing Others, Collaboration, Drive Engagement, Professional Development, Employee Engagement, Leadership, Goal Setting, Ideation, Discussion Facilitation, Coaching, Storytelling, Mindfulness

Skills you'll gain: Sprint Retrospectives, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Process Mapping, Project Documentation, Discussion Facilitation, Meeting Facilitation, Project Management, Stakeholder Analysis, Agile Software Development

Skills you'll gain: Social Impact, Social Justice, Community Outreach, Storytelling, Creativity, Discussion Facilitation, Habit Formation

Skills you'll gain: Active Listening, Non-Verbal Communication, Intercultural Competence, Leadership, Meeting Facilitation, Cultural Sensitivity, Empathy, Team Motivation, Leadership and Management, Presentations, Cultural Diversity, Business Communication, Oral Expression, English Language, Professional Development, Team Leadership, Motivational Skills, Tactfulness, Verbal Communication Skills, Drive Engagement

Skills you'll gain: Sales Enablement, Persona Development, Prospecting and Qualification, Sales Development, Technical Sales, Sales Strategy, Lead Generation, Target Audience, Sales, Sales Process, Sales Operations, Customer Success Management, Marketing Materials, Content Strategy, Content Marketing, Customer Retention, Business Writing, Promotional Strategies, Content Creation, Meeting Facilitation

Skills you'll gain: Diversity and Inclusion, Diversity Awareness, Diversity Training, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Social Justice, Intercultural Competence, Recognizing Others, Cultural Responsiveness, Empathy, Safety Culture, Discussion Facilitation, Advocacy, Self-Awareness

Skills you'll gain: Sprint Planning, Sprint Retrospectives, Agile Methodology, Backlogs, Agile Project Management, Estimation, Capacity Planning, Project Estimation, Coordinating, Meeting Facilitation, Dependency Analysis, Goal Setting, Capacity Management, Cross-Functional Team Leadership, Collaboration, Stakeholder Management, Team Building, Risk Mitigation