Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: MLOps (Machine Learning Operations), Data Governance, Prompt Engineering, Continuous Deployment, Generative AI, System Monitoring, CI/CD, Responsible AI, Automation, DevOps, Compliance Management, Performance Tuning, Data Pipelines, Kubernetes, Docker (Software), Containerization, Data Security, Risk Management, Dashboard, Cloud Platforms
Intermediate · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Goal Setting, Strategic Planning, Planning, Personal Development, Strategic Thinking, Timelines, Professional Development, Adaptability, Plan Execution, Professional Networking, Accountability, Self-Awareness, Constructive Feedback, Time Management, Mentorship, Resource Utilization, Communication
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Technical Support and Services, Gmail, Control Panels, Technical Support, Systems Administration, Help Desk Support, Email Security, Event Monitoring, Technical Communication, Issue Tracking, Identity and Access Management, File Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Visualization, Interactive Data Visualization, Visualization (Computer Graphics), JSON, Plot (Graphics), Data Mapping, Javascript
★ 3.7 (7) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Technical Analysis, Financial Trading, Market Data, Gap Analysis, Trend Analysis, Securities Trading, Market Trend, Financial Market
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Conversion Funnel Analysis, Dashboard, Data Pipelines, Strategic Prioritization, Customer Retention, Customer Analysis, Product Strategy, SQL, Data Analysis, Business Intelligence, Data Warehousing, Pandas (Python Package), Performance Metric, Statistical Analysis, Scikit Learn (Machine Learning Library), Decision Making, Resource Allocation, Python Programming
Intermediate · Specialization · 3 - 6 Months

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Data-Driven Marketing, AI Enablement, Generative AI Agents
★ 4.3 (6) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Version Control, GitLab, Continuous Integration, Software Versioning, CI/CD, Git (Version Control System), Collaborative Software, Javascript
★ 4.2 (20) · Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Model Evaluation, Cyber Threat Intelligence, Intrusion Detection and Prevention, Threat Detection, Computer Security Incident Management, Cybersecurity, Model Training, Incident Response, Machine Learning Methods, Anomaly Detection, Applied Machine Learning, Continuous Monitoring, AI Security, Cryptographic Protocols, Network Security, Machine Learning Algorithms, Machine Learning, Predictive Modeling, Routing Protocols, Network Architecture
Intermediate · Course · 1 - 3 Months

Minnesota State University, Mankato
Skills you'll gain: Healthcare Project Management, Stakeholder Analysis, Project Scoping, Project Closure, Goal Setting, Work Breakdown Structure, Change Control, Project Planning, Smart Goals, Project Management, Project Implementation, Clinical Leadership, Program Evaluation, Stakeholder Management, Communication Planning, Change Management, Risk Management, Operational Efficiency, Scheduling, Budgeting
Beginner · Specialization · 1 - 3 Months

Copenhagen Business School
Skills you'll gain: Social Impact, Social Justice, Community Organizing, Public Policies, Socioeconomics, Liberal Arts, digital literacy, Digital Transformation, Community Development, Policy Development, Culture, Innovation, Creativity, Data Ethics, Diversity Equity and Inclusion Initiatives, Emerging Technologies, Mediation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Javascript, Data Structures, Dataflow, Computer Programming
★ 4.7 (25) · Advanced · Guided Project · Less Than 2 Hours