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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
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    Packt

    Recommender Systems Complete Course Beginner to Advanced

    Skills you'll gain: Recurrent Neural Networks (RNNs), Tensorflow, Natural Language Processing, Deep Learning, Predictive Modeling, Time Series Analysis and Forecasting, Artificial Neural Networks, Machine Learning, Embeddings, Data Preprocessing

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Retail Strategy: Analyze, Design & Evaluate

    Skills you'll gain: Retail Store Operations, Competitive Analysis, Business Strategy, Organizational Strategy, Strategic Thinking, Market Analysis, Organizational Structure, Case Studies, Business Strategies, Strategic Planning, Sustainable Business, Strategic Leadership, Customer Analysis, Organizational Development, Growth Strategies, Intellectual Property, Financial Analysis

    Mixed · Course · 1 - 4 Weeks

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    U

    University of Maryland, College Park

    Generating Vision: Long-Term Ideas to Motivate Stakeholders

    Skills you'll gain: Forecasting, Strategic Leadership, Product Roadmaps, Business Strategy, Innovation, Brainstorming, Organizational Strategy, Strategic Communication, Leadership, Employee Retention, Stakeholder Engagement, Employee Engagement

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Cisco Learning and Certifications

    Implementing MPLS VPNs

    Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Border Gateway Protocol, Open Shortest Path First (OSPF), Network Troubleshooting, Network Routers, Wide Area Networks, Network Routing, Network Monitoring, Command-Line Interface

    Beginner · Course · 1 - 3 Months

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    Google Cloud

    Attention Mechanism - Bahasa Indonesia

    Skills you'll gain: Recurrent Neural Networks (RNNs), Machine Learning Methods, Performance Tuning, Natural Language Processing, Artificial Neural Networks

    Intermediate · Course · 1 - 4 Weeks

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    Universidad Nacional Autónoma de México

    MOOC X MOOC

    Skills you'll gain: Course Development, Curriculum Development, Content Development and Management, Instructional Design, Training Programs, Performance Metric, Experience Design, Student Engagement, Goal Setting

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Pearson

    Data Science Fundamentals Part 1: Unit 2

    Skills you'll gain: Extract, Transform, Load, Data Transformation, Data Integration, Web Scraping, Data Pipelines, JSON, Object Oriented Programming (OOP), Extensible Markup Language (XML), Data Modeling, Application Programming Interface (API), Relational Databases

    Beginner · Course · 1 - 4 Weeks

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    LearnQuest

    Growth Strategies and Career Readiness in Tech Sales

    Skills you'll gain: Selling Techniques, Upselling, Technical Sales, Sales, Cross Selling, LinkedIn, Business Ethics, Sales Strategy, digital literacy, Professional Networking, Automation, Goal Setting, Compliance Management, Customer Retention

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Change Management for Google Workspace Português Brasileiro

    Skills you'll gain: Workflow Management, Change Management, Organizational Change, Culture Transformation, Business Transformation, Process Development, Google Workspace, Organizational Effectiveness, Training and Development, Stakeholder Management, Customer Success Management, Stakeholder Communications, Customer Engagement, Strategic Communication, Communication Strategies, Needs Assessment, Employee Engagement

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Learn to Code: Fun with C#

    Skills you'll gain: AI Personalization, Business Logic, Application Development, C# (Programming Language), Computer Programming, Programming Principles, Data Structures, Debugging

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Zielsetzung für eine Facebook Werbekampagne

    Skills you'll gain: Facebook, Social Media, Social Media Marketing, Social Media Campaigns, Marketing Budgets, Advertising Campaigns, Social Media Content, Social Media Strategy, Digital Advertising, Marketing, Customer Engagement

    Intermediate · Guided Project · Less Than 2 Hours

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    U

    University of Illinois Urbana-Champaign

    Conceptos y lenguaje de las organizaciones

    Skills you'll gain: Data Storytelling, Performance Measurement, Data Visualization Software, Business Analysis, Accounting, Business, Analytics, Business Strategy, Marketing, Strategic Communication, Organizational Strategy, Data Analysis, Consumer Behaviour, Product Lifecycle Management

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • Recommender Systems Complete Course Beginner to Advanced: Packt
  • Retail Strategy: Analyze, Design & Evaluate: EDUCBA
  • Generating Vision: Long-Term Ideas to Motivate Stakeholders: University of Maryland, College Park
  • Implementing MPLS VPNs: Cisco Learning and Certifications
  • Attention Mechanism - Bahasa Indonesia: Google Cloud
  • MOOC X MOOC: Universidad Nacional Autónoma de México
  • Data Science Fundamentals Part 1: Unit 2: Pearson
  • Growth Strategies and Career Readiness in Tech Sales: LearnQuest
  • Change Management for Google Workspace Português Brasileiro: Google Cloud
  • Learn to Code: Fun with C#: Coursera

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