
Coursera
Skills you'll gain: Active Listening, Trustworthiness, Drive Engagement, Customer Relationship Building, Rapport Building, Oral Comprehension, Writing, Interpersonal Communications, Needs Assessment, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Generative AI, LLM Application, Large Language Modeling, Embeddings, Natural Language Processing, Unstructured Data, Application Development, Data Pipelines, User Interface (UI), Data Processing, SQL, Front-End Web Development, Application Deployment
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Data Ethics, Business Process Automation, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Teamwork, Communication Strategies, Team Leadership, Team Management, Leadership, Professional Development, Internal Communications, Productivity, Diversity Awareness, Collaboration, Workplace inclusivity, Strategic Communication, Diversity and Inclusion, Communication, Interpersonal Communications
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, AI literacy, Product Support, Customer Service, Procedure Development, Customer Analysis, LLM Application, Responsible AI, AI Workflows, AI Integrations, Customer experience improvement, Data Ethics, Customer Insights, Business Process Automation, User Feedback, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, ChatGPT, Sales Development, Sales Strategy, Sales Presentation, Sales Enablement, Sales Training, Sales Pipelines, Sales Management, Personalized Campaigns, LLM Application, AI literacy, Lead Generation, Sales Prospecting, LinkedIn, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Marketing Collateral
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Email Automation, Email Marketing, Marketing Automation, Customer Engagement, Driving engagement, Customer Relationship Building, Greeting Customers
Beginner · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Patient Communication, Constructive Feedback, Communication Strategies, Non-Verbal Communication, Communication, Interpersonal Communications, Clinical Leadership, Composure, Verbal Communication Skills, Professionalism, Trustworthiness, Empathy, Patient Safety, Follow Through, Relationship Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Proposal Writing, Business Communication, Proposal Development, Communication, Writing, Crisis Management, Persuasive Communication, Corporate Communications, Presentations, Communication Strategies, Public Speaking
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Customer Communications Management, Data Ethics, AI Integrations, Agentic Workflows, Quality Monitoring, Emerging Technologies
Beginner · Course · 1 - 3 Months
Skills you'll gain: Sales Territory Management, AI Personalization, Generative AI Agents, Sales Strategy, Customer Engagement, Regional Sales, Sales Process, Lead Generation, Market Intelligence, Sales Enablement, Real Time Data, Personalized Service, Anthropic Claude, Sales Development, AI Enablement, Market Analysis, Responsible AI, Customer Analysis, Ethical Standards And Conduct, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Oral Expression, Rapport Building, Emotional Intelligence, Personal Attributes, Verbal Communication Skills, Relationship Building, Non-Verbal Communication, Self-Awareness, Communication, Communication Strategies, Interpersonal Communications, Personal Development, Executive Presence, Adaptability
Beginner · Course · 1 - 4 Weeks