Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: TikTok, Drive Engagement, Social Media Management, Customer Engagement, Social Media Strategy, Social Media, Community Development, Content Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dataflow, Serverless Computing, Data Pipelines, Identity and Access Management, Cloud Security, Data Infrastructure, Data Processing, Google Cloud Platform, Data Integration, Cloud Storage, Interoperability
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: FinTech, Wealth Management, Financial Trading, Investment Management, Asset Management, Big Data, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Analytics, Artificial Neural Networks, Portfolio Management, Machine Learning, Financial Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Intercultural Competence, Teamwork, Diversity and Inclusion, Cultural Diversity, Cultural Sensitivity, Virtual Teams, Self-Awareness, Collaboration, Professional Development, Empathy, Adaptability, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Microsoft Copilot, Generative AI, Cloud Management, Data Ethics, Microsoft Azure, Responsible AI, Cloud Computing Architecture, OpenAI, Business Process Automation, Cloud Security, Cloud Deployment, Scalability, Azure DevOps, AI Workflows, DevOps, Automation, Artificial Intelligence, Anomaly Detection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Image Analysis, Convolutional Neural Networks, Model Evaluation, Applied Machine Learning, Deep Learning, Computer Vision, Artificial Neural Networks, Data Preprocessing, Data Processing, Regression Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, Responsible AI, Risk Management, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Azure Active Directory, Microsoft Azure, Platform As A Service (PaaS), Cloud Applications, Cloud Development, Cloud Deployment, SQL Server Integration Services (SSIS), Active Directory, Cloud Services, Identity and Access Management, Application Development, Data Store, Application Deployment, Authentications, Data Integration, Data Storage Technologies, Cloud Storage, Debugging, Data Persistence, File Transfer Protocol (FTP)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Express, Social Media Marketing, Brand Management, AI Personalization, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Hadoop, Apache Hive, Apache Spark, Big Data, Data Import/Export, Data Integration, Relational Databases, File Systems, Command-Line Interface, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Agile Methodology, Backlogs, Scrum (Software Development), Sprint Planning, Jira (Software), User Story, Project Management, Dependency Analysis, Scalability, Team Management, Dashboard, Cross-Functional Collaboration, Prioritization
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Large Language Modeling, Prompt Engineering, Image Analysis, Model Deployment, PyTorch (Machine Learning Library), Deep Learning, Vision Transformer (ViT), Tensorflow, Convolutional Neural Networks, LLM Application, Transfer Learning, Computer Vision, Responsible AI, Generative AI, Multimodal Prompts, Artificial Neural Networks, Artificial Intelligence, Performance Tuning
Intermediate · Course · 1 - 4 Weeks