• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • G

    Google Cloud

    Build a Project Tracking App with AppSheet

    Skills you'll gain: No-Code Development, Google Sheets, Google Workspace, Application Design, Google Cloud Platform, Cloud-Based Integration, Force.com, Data Integration, Microsoft Excel

    Beginner · Project · Less Than 2 Hours

  • R

    Real Madrid Graduate School Universidad Europea

    Marketing deportivo: La fórmula tecnológica

    Skills you'll gain: Marketing Strategies, Branding, Global Marketing, Marketing, Brand Management, Social Media Marketing, Loyalty Programs, Consumer Behaviour, Business Modeling, Strategic Partnership, Digital Marketing, E-Commerce, Event Planning, Augmented Reality, Business Analysis, Virtual Reality, Price Negotiation, Blockchain, Data Analysis, Artificial Intelligence

    4.9 stars, 10 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.9 (10) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Analyze and Apply Fundamentals of Banking Systems

    Skills you'll gain: Banking Services, Bank Regulations, Payment Systems, Banking, Commercial Banking, Financial Systems, Financial Regulation, Financial Regulations, Financial Policy, Payment Processing, Payment Processing and Collection, Financial Services, Economics, Loans, Economic Development, International Finance, Customer Relationship Building, Market Liquidity

    5 stars, 13 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (13) · Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    Creativity In Business and Other Disciplines

    Skills you'll gain: Creative Thinking, Creativity, Ideation, Innovation, Architectural Design, AI powered creativity, Problem Solving, Design Thinking, Artificial Intelligence and Machine Learning (AI/ML), Entrepreneurship, Advertising, Marketing, Game Design, Creative Design, Advertising Campaigns, Emerging Technologies, Consumer Behaviour, Experimentation, Team Collaboration

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • P

    Packt

    Machine Learning and Generative AI for Marketing

    Skills you'll gain: Marketing Analytics, Time Series Analysis and Forecasting, Retrieval-Augmented Generation, AI Personalization, Feature Engineering, Personalized Service, Customer Insights, Generative AI, Data-Driven Marketing, Customer Analysis, Key Performance Indicators (KPIs), Data Transformation, Generative Model Architectures, Customer Engagement, Marketing Strategies, Generative Adversarial Networks (GANs), Predictive Modeling, Responsible AI, Predictive Analytics, Trend Analysis

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Bases de Datos NoSQL en Azure

    Skills you'll gain: NoSQL, Microsoft Azure, Data Store, Cloud Storage, File Management, Database Management, Data Storage Technologies, Database Management Systems, Data Integration, Data Storage, Database Development, Cloud Services, File Systems, Query Languages, Cloud Platforms

    4.7 stars, 7 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.7 (7) · Beginner · Guided Project · Less Than 2 Hours

  • L

    L&T EduTech

    Machinery for Concreting

    Skills you'll gain: Maintenance, Repair, and Facility Services, General Construction and Construction Labor, Product Lifecycle Management, Construction Engineering, Construction, Construction Management, Digital Analysis, Plant Operations and Management, Facility Repair And Maintenance, Architecture and Construction, Digital Transformation, Transportation Operations

    Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Strategic Event Planning and Execution

    Skills you'll gain: Event Management, Competitive Analysis, Events and Conferences, Event Planning, Risk Analysis, Team Leadership, Business Planning, Team Management, Market Analysis, Plan Execution, Risk Management, Operational Analysis, Market Opportunities, Customer experience improvement, Risk Management Framework, Coordination, Business Strategy, Performance Measurement, Client Services, Strategic Decision-Making

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    Skillshare

    Shopify eCommerce Ads Masterclass: Campaign Management

    Skills you'll gain: Meta Ads Manager, Data-Driven Marketing, Campaign Planning, Performance marketing, Marketing Analytics, Web Analytics, Google Analytics, Conversion Funnel Analysis

    Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Pontificia Universidad Católica del Perú

    Conquista Audiencias: Diseña y lanza tu Plan de Marketing con IA Generativa

    Skills you'll gain: Prompt Engineering, Marketing Automation, Digital Media Strategy, Marketing Strategies, Marketing Planning, Content Creation, Digital Content, Digital Marketing Campaigns, Strategic Marketing, Digital Marketing, Customer Relationship Building, Campaign Planning, Web Presence, Customer Engagement, Scalability, Content Strategy, Social Media Content, Video Production, Automation

    Mixed · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Data Analysis Using Hadoop Tools

    Skills you'll gain: Apache Hadoop, Apache Hive, Big Data, Apache Spark, NoSQL, Data Management, Data Infrastructure, Data Processing, Databases, Data Integration, SQL, Query Languages, Data Manipulation, Scripting Languages, Data Transformation

    Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Compare User Behavior with Segments

    Skills you'll gain: Data-Driven Marketing, Web Analytics, Customer Engagement, Digital Analysis, Technical Communication, Campaign Management, Analysis, Performance Metric, Data-Driven Decision-Making, Descriptive Analytics, Stakeholder Communications

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…277278279…394

In summary, here are 10 of our most popular customer success courses

  • Build a Project Tracking App with AppSheet: Google Cloud
  • Marketing deportivo: La fórmula tecnológica: Real Madrid Graduate School Universidad Europea
  • Analyze and Apply Fundamentals of Banking Systems: EDUCBA
  • Creativity In Business and Other Disciplines: University of Pennsylvania
  • Machine Learning and Generative AI for Marketing: Packt
  • Bases de Datos NoSQL en Azure: Coursera
  • Machinery for Concreting: L&T EduTech
  • Strategic Event Planning and Execution: EDUCBA
  • Shopify eCommerce Ads Masterclass: Campaign Management: Skillshare
  • Conquista Audiencias: Diseña y lanza tu Plan de Marketing con IA Generativa: Pontificia Universidad Católica del Perú

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok