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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Virginia Darden School Foundation

    Content Marketing Using Generative AI

    Skills you'll gain: Large Language Modeling, Customer Insights, Keyword Research, Search Engine Marketing, AI Personalization, Pay Per Click Advertising, Content Marketing, Marketing Strategies, Google Ads, Digital Marketing, Generative AI, Marketing Analytics, Customer experience strategy (CX), Consumer Behaviour, Persona Development

    4
    Rating, 4 out of 5 stars
    ·
    70 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    CCNA Foundations – Networking Basics and Cisco IOS Essentials

    Skills you'll gain: OSI Models, TCP/IP, Network Routing, Network Troubleshooting, Network Planning And Design, Network Protocols, Networking Hardware, General Networking, Computer Networking, Command-Line Interface, Virtual Networking, Network Architecture

    4.8
    Rating, 4.8 out of 5 stars
    ·
    82 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Columbia University

    Causal Inference

    Skills you'll gain: Statistical Inference, Regression Analysis, Statistical Methods, Sampling (Statistics), Statistical Modeling, Machine Learning, Experimentation, Data Collection, Probability & Statistics, Research Design, Econometrics, Program Evaluation, Logistic Regression

    3.4
    Rating, 3.4 out of 5 stars
    ·
    102 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    H

    High Tech High Graduate School of Education

    How To Teach Us

    Skills you'll gain: Student-Centred Learning, Student Engagement, Pedagogy, Differentiated Instruction, Collaboration, Curriculum Planning, Scheduling, Human Learning, Project Design, Presentations

    4.3
    Rating, 4.3 out of 5 stars
    ·
    45 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Python Programming Fundamentals

    Skills you'll gain: Debugging, Algorithms, Problem Solving, Data Processing, Python Programming, Software Development, Data Analysis

    4
    Rating, 4 out of 5 stars
    ·
    64 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    GenAI in Business: Strategies for Successful Execution

    Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Business Solutions, Customer experience strategy (CX), Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Solution Design, Experience Design, Communication Strategies, Stakeholder Communications, Process Design, Business Transformation, Business Risk Management, Business Strategy, Agile Product Development, Talent Acquisition, Recruitment Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Developing Data Models with LookML

    Skills you'll gain: Looker (Software), Data Modeling, Dashboard, Database Design, Data Warehousing, SQL, Data Analysis, Data Persistence, Version Control

    4.7
    Rating, 4.7 out of 5 stars
    ·
    71 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Healthcare Delivery Providers

    Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Development, Health Care Administration, Managed Care, Hospital Experience, Organizational Structure, Health Care, Value-Based Care, Primary Care, Payment Systems, Medicare, Health Policy, Health Equity, Performance Measurement, Community Health, Cost Reduction

    4.7
    Rating, 4.7 out of 5 stars
    ·
    215 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Generative AI Deep Research: Strategic AI Edge for Leaders

    Skills you'll gain: AI Enablement, Strategic Decision-Making, Strategic Thinking, Generative AI Agents, Procurement, Generative AI, Competitive Intelligence, Due Diligence, Business Research, Talent Sourcing, Data-Driven Decision-Making, Leadership, Business Consulting, Market Intelligence, Cross-Functional Collaboration, Technical Consulting, Talent Acquisition, Technology Strategies, Agentic systems, Business Ethics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    104 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Introduction to 3D Printing with Metals

    Skills you'll gain: Manufacturing Processes, Augmented Reality, 3D Modeling, Materials science, Mechanical Design, Industrial Design, Industrial Engineering, Production Process

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    T

    The University of Sydney

    Creative Thinking and Innovation

    Skills you'll gain: Creative Thinking, Creativity, Creative Problem-Solving, Innovation, Ideation, Brainstorming, Cognitive flexibility, Design Thinking, Open Mindset, Curiosity, Resourcefulness, Strategic Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    46 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Cloud Fundamentals: Core Infrastructure em Português Brasileiro

    Skills you'll gain: Kubernetes, Google Cloud Platform, Cloud Infrastructure, Cloud Applications, Containerization, Generative AI, Cloud Storage, Identity and Access Management, Infrastructure As A Service (IaaS), Prompt Engineering, Network Infrastructure, Virtual Machines, Virtual Networking, Load Balancing, Serverless Computing, Scalability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    760 reviews

    Beginner · Course · 1 - 3 Months

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服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
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In summary, here are 10 of our most popular service design courses

  • Content Marketing Using Generative AI : University of Virginia Darden School Foundation
  • CCNA Foundations – Networking Basics and Cisco IOS Essentials: Packt
  • Causal Inference: Columbia University
  • How To Teach Us: High Tech High Graduate School of Education
  • Python Programming Fundamentals: Duke University
  • GenAI in Business: Strategies for Successful Execution: University of Michigan
  • Developing Data Models with LookML: Google Cloud
  • Healthcare Delivery Providers: University of Minnesota
  • Generative AI Deep Research: Strategic AI Edge for Leaders: Vanderbilt University
  • Introduction to 3D Printing with Metals: University of Michigan

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