Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Virginia Darden School Foundation
Skills you'll gain: Large Language Modeling, Customer Insights, Keyword Research, Search Engine Marketing, AI Personalization, Pay Per Click Advertising, Content Marketing, Marketing Strategies, Google Ads, Digital Marketing, Generative AI, Marketing Analytics, Customer experience strategy (CX), Consumer Behaviour, Persona Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, TCP/IP, Network Routing, Network Troubleshooting, Network Planning And Design, Network Protocols, Networking Hardware, General Networking, Computer Networking, Command-Line Interface, Virtual Networking, Network Architecture
Beginner · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Statistical Inference, Regression Analysis, Statistical Methods, Sampling (Statistics), Statistical Modeling, Machine Learning, Experimentation, Data Collection, Probability & Statistics, Research Design, Econometrics, Program Evaluation, Logistic Regression
Advanced · Course · 1 - 3 Months

High Tech High Graduate School of Education
Skills you'll gain: Student-Centred Learning, Student Engagement, Pedagogy, Differentiated Instruction, Collaboration, Curriculum Planning, Scheduling, Human Learning, Project Design, Presentations
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Debugging, Algorithms, Problem Solving, Data Processing, Python Programming, Software Development, Data Analysis
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Business Solutions, Customer experience strategy (CX), Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Solution Design, Experience Design, Communication Strategies, Stakeholder Communications, Process Design, Business Transformation, Business Risk Management, Business Strategy, Agile Product Development, Talent Acquisition, Recruitment Strategies
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Data Modeling, Dashboard, Database Design, Data Warehousing, SQL, Data Analysis, Data Persistence, Version Control
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Development, Health Care Administration, Managed Care, Hospital Experience, Organizational Structure, Health Care, Value-Based Care, Primary Care, Payment Systems, Medicare, Health Policy, Health Equity, Performance Measurement, Community Health, Cost Reduction
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: AI Enablement, Strategic Decision-Making, Strategic Thinking, Generative AI Agents, Procurement, Generative AI, Competitive Intelligence, Due Diligence, Business Research, Talent Sourcing, Data-Driven Decision-Making, Leadership, Business Consulting, Market Intelligence, Cross-Functional Collaboration, Technical Consulting, Talent Acquisition, Technology Strategies, Agentic systems, Business Ethics
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Manufacturing Processes, Augmented Reality, 3D Modeling, Materials science, Mechanical Design, Industrial Design, Industrial Engineering, Production Process
Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Creative Thinking, Creativity, Creative Problem-Solving, Innovation, Ideation, Brainstorming, Cognitive flexibility, Design Thinking, Open Mindset, Curiosity, Resourcefulness, Strategic Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Google Cloud Platform, Cloud Infrastructure, Cloud Applications, Containerization, Generative AI, Cloud Storage, Identity and Access Management, Infrastructure As A Service (IaaS), Prompt Engineering, Network Infrastructure, Virtual Machines, Virtual Networking, Load Balancing, Serverless Computing, Scalability
Beginner · Course · 1 - 3 Months