
Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment
Mixed · Course · 1 - 3 Months

Skills you'll gain: Verbal Communication Skills, Oral Expression, Active Listening, Communication, Business Communication, Communication Strategies, Interpersonal Communications, Verbal Strategic Communication, Oral Comprehension, Strategic Communication, Non-Verbal Communication, Relationship Building, Communication Planning, Patient Communication, Persuasive Communication, Professional Development, Writing, Language Competency, Course Development, Environment
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Relationship Building, Professional Development, Leadership Development, Constructive Feedback, Return On Investment, Leadership, Teamwork, Assertiveness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Productivity, Self-Awareness, Time Management, Mindfulness, Personal Development, Emotional Intelligence, Meditation & Breathwork, Assertiveness, Recognizing Others, Stress Management, Relationship Building, Initiative and Leadership, Empathy, Communication, Interpersonal Communications, Mental Concentration
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Empathy & Emotional Intelligence, Management Training And Development, Emotional Intelligence, Assertiveness, People Management, Industrial and Organizational Psychology, Staff Management, Team Performance Management, Cooperation, Leadership and Management, Team Management, Behavior Management, Productivity, Organizational Effectiveness, Professional Development, Communication, Organizational Structure, Leadership, Collaboration, Talent Management
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Relationship Building, Social Skills, Personal Development, Active Listening, Rapport Building, Interpersonal Communications, Communication, Empathy, Communication Strategies, Self-Awareness, Emotional Intelligence, Overcoming Obstacles, Needs Assessment, Assertiveness, Psychology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Non-Verbal Communication, Assertiveness, Rapport Building, Executive Presence, Leadership, Interpersonal Communications, Business Leadership, Business Communication, Communication, Communication Strategies, Influencing, Professionalism, Trustworthiness, Leadership and Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Non-Verbal Communication, Verbal Communication Skills, Assertiveness, Business Communication, Leadership, Communication, Meeting Facilitation, Influencing, Self-Awareness, Relationship Building
Intermediate · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Communication Strategies, Interpersonal Communications, Active Listening, Diversity and Inclusion, Workplace inclusivity, Safety Culture, Cultural Sensitivity, Empathy, Diversity Equity and Inclusion Initiatives, Trustworthiness, Collaboration, Rapport Building, Communication, Assertiveness, Leadership, Team Collaboration, Team Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Stress Management, Self-Awareness, Professionalism, Communication, Telephone Skills, Interviewing Skills, Interpersonal Communications, Social Skills, Leadership Development, Conflict Management, Rapport Building, Growth Mindedness, Self-Motivation, Verbal Communication Skills, Communication Strategies, Personal Development, Industrial and Organizational Psychology, Personal Attributes, Professional Development, Decision Making
Beginner · Specialization · 3 - 6 Months
Chris Croft Training
Skills you'll gain: Productivity, Prioritization, Time Management, Assertiveness, Productivity Software, Planning, Goal Setting, Calendar Management, Personal Development, Performance Improvement, Continuous Improvement Process, Problem Solving, Organizational Effectiveness, Operational Efficiency, Motivational Skills, Professional Development, Self-Motivation, Decision Making, Leadership, Verbal Communication Skills
Mixed · Course · 3 - 6 Months

Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professional Development, Leadership Development, Leadership and Management, Discussion Facilitation, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Verbal Communication Skills, Communication Strategies, Communication, Team Performance Management, Composure, Constructive Feedback, Empathy
Beginner · Course · 1 - 4 Weeks