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  2. Inbound Calls

Results for "inbound calls"


  • C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Telephone Skills, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication

    4.6 stars, 103 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (103) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Conquer GMAT Verbal & DI

    Skills you'll gain: Composure, Performance Analysis, Adaptability, Time Management, Decision Making, Performance Measurement, Analytical Skills, Critical Thinking, Creative Problem-Solving, Record Keeping, Data Infrastructure

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
  • A

    Alex Genadinik

    B2B Sales Skills From Cold Lead Generation To Closing Sales

    Skills you'll gain: Overcoming Objections, Lead Generation, B2B Sales, Sales Presentation, Sales Presentations, Enterprise Sales, Closing (Sales), Negotiation, Inside Sales, Phone Sales, Cold Calling, Sales Process, Sales, Selling Techniques, Sales Strategy, Sales Prospecting, Outside Sales, Marketing Strategies, Rapport Building, Communication Strategies

    Mixed · Course · 3 - 6 Months

  • A

    Amazon Web Services

    Amazon Connect Routing Fundamentals

    Skills you'll gain: Inbound Calls, Customer experience improvement, Outbound Calls, Security Controls, Operational Efficiency

    Beginner · Course · 1 - 4 Weeks

    Category: Free
    Free
  • U
    U
    T

    Multiple educators

    Business Spanish: Essential Communication for the Workplace

    Skills you'll gain: Oral Expression, Spanish Language, Business Communication, Business Correspondence, Telephone Skills, Writing, Relationship Management, Communication, Verbal Communication Skills, Outbound Calls, Inbound Calls, Communication Strategies, Oral Comprehension, Active Listening, Grammar, Vocabulary

    4.5 stars, 33 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.5 (33) · Intermediate · Specialization · 3 - 6 Months

  • P

    Packt

    Building AI Agents with LangGraph and OpenAI

    Skills you'll gain: LangGraph, AI Workflows, LLM Application, Agentic Workflows, Generative AI Agents, OpenAI API, OpenAI, Development Environment, Tool Calling, Agentic systems, Context Management, Application Deployment, Data Integration, Machine Learning, Exploratory Data Analysis

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
  • S

    SkillsBooster Academy

    Claude Certified Developer – Foundations

    Skills you'll gain: Prompt Engineering, LLM Application, Token Optimization, Tool Calling, Model Context Protocol, Agentic Workflows, AI Security, Generative AI, Generative AI Agents, Release Management, Secure Coding, Artificial Intelligence, Model Optimization, Context Management, Agentic systems, Model Evaluation, Code Review, Solution Architecture, Authorization (Computing), Data Validation

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • P

    Packt

    Semantic Analysis and Intermediate Code Generation

    Skills you'll gain: Semantic Web, Code Review, Debugging, Data Structures, Verification And Validation, Java Programming, Object Oriented Programming (OOP), Building Codes, Java, Data Analysis, Front-End Web Development

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
  • C

    Chris Croft Training

    Cold Calling Mastery: Practical Sales Skills

    Skills you'll gain: Overcoming Objections, Sales Process, Prospecting and Qualification, Selling Techniques, Sales, Sales Training, Sales Strategy, Sales Prospecting, B2B Sales, Value Propositions, Closing (Sales), Telephone Skills, Concision, Direct Selling, Sales Pipelines, Customer Relationship Management, Call Center Experience, Lead Generation, Relationship Building, Business Development

    Mixed · Course · 1 - 3 Months

    Category: New
    New
  • H

    HubSpot Academy

    Sales Training: Techniques for a Human-Centric Sales Process

    Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Training, Sales Process, Selling Techniques, Sales Prospecting, HubSpot CRM, Sales, Prospecting and Qualification, Sales Strategy, Customer Relationship Management (CRM) Software, Negotiation, Value Propositions, Planning

    4.7 stars, 540 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (540) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Use AI During Calls

    Skills you'll gain: Overcoming Objections, Phone Sales, Return On Investment, B2B Sales, Prompt Engineering, Customer Service, Data Storytelling, Persona (User Experience), Analysis, Data Visualization, Performance Metric, Business Metrics, Data Import/Export

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Build Multi-Modal AI Apps with Ollama

    Skills you'll gain: LLM Application, Multimodal Prompts, Artificial Intelligence, Large Language Modeling, AI Integrations, AI Workflows, Application Design, Model Deployment, Application Development, Data Capture, Python Programming, Interactive Learning

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
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