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  • Inbound Calls

Results for "inbound calls"


  • A

    Amazon Web Services

    Amazon Connect: Creating & Managing Amazon Connect Instances

    Skills you'll gain: Amazon Web Services, Call Center Experience, Customer experience improvement, Customer Service, Customer Communications Management, Inbound Calls, Cloud Management, Scalability, Telephone Skills, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Cost Control, Operational Efficiency, System Implementation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Mixed · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Amazon Connect Instance Fundamentals

    Skills you'll gain: Amazon Web Services, Amazon S3, Cloud Infrastructure, Cloud Hosting, Data Storage, Identity and Access Management, System Configuration, Telecommunications, User Provisioning, Inbound Calls, Outbound Calls, User Accounts

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Amazon Connect Routing Fundamentals

    Skills you'll gain: Inbound Calls, Customer experience improvement, Outbound Calls, Security Controls, Operational Efficiency, Service Level

    Beginner · Course · 1 - 4 Weeks

  • C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Verbal Communication Skills, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    65 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    Universidad Nacional Autónoma de México

    Español para profesionales: comunicación en el trabajo

    Skills you'll gain: Spanish Language, Telephone Skills, Meeting Facilitation, Oral Expression, Business Correspondence, Outbound Calls, Verbal Communication Skills, Negotiation, Business Writing, Writing, Business Communication, Inbound Calls, Communication, Grammar, Communication Strategies, Active Listening, Vocabulary

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 3 Months

  • S

    Skillshare

    SEO Copywriting for Digital Marketing Success

    Skills you'll gain: Keyword Research, Copywriting, Search Engine Optimization, Content Strategy, Content Optimization, Web Content, Web Analytics and SEO, Content Development and Management, Blogs, Content Management, Content Creation, Writing and Editing, Writing, Content Marketing, Editing, Driving engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • E

    Erasmus University Rotterdam

    Trade & investment: evidence-based policies for development

    Skills you'll gain: Policty Analysis, Research, and Development, Economic Development, Policy Development, Policy Analysis, International Relations, Research, Economics, Economics, Policy, and Social Studies, Writing, Diplomacy, Econometrics, Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Unearth Needs Fast

    Skills you'll gain: Oral Comprehension, Active Listening, Consultative Selling, B2B Sales, Customer Insights, Price Negotiation, Auditing, Customer Relationship Management, Sales Enablement, Customer Relationship Management (CRM) Software, Verbal Communication Skills, Needs Assessment, Communication Strategies, Analysis

    Intermediate · Course · 1 - 4 Weeks

  • E

    Erasmus University Rotterdam

    Earth Economics

    Skills you'll gain: Economics, Policy, and Social Studies, Economics, Economic Development, Socioeconomics, Sustainable Development, Policy Analysis, Financial Policy, Data Analysis, Tax, Environmental Issue, International Relations, Environment and Resource Management, International Finance, Investments, Policy Development, Data Literacy, Data Collection

    4.6
    Rating, 4.6 out of 5 stars
    ·
    90 reviews

    Beginner · Course · 1 - 3 Months

  • V

    Voxy

    English Language Skills B1-B2 CEFR: Intermediate

    Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Sensitivity, English Language, Business Correspondence, Social Skills, Verbal Communication Skills, Business Communication, Professional Development, Business Writing, Oral Expression, Interviewing Skills, Language Learning, Oral Comprehension, Writing, Telephone Skills, Public Speaking, Language Competency, Communication, Interpersonal Communications

    2.7
    Rating, 2.7 out of 5 stars
    ·
    18 reviews

    Intermediate · Specialization · 3 - 6 Months

  • P

    Packt

    Body Language in the Workplace

    Skills you'll gain: Non-Verbal Communication, Rapport Building, Constructive Feedback, Presentations, Public Speaking, Communication, Virtual Teams, Interpersonal Communications, Professionalism, Composure, Professional Development, Communication Strategies, Greeting Customers, Branding

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Script with Confluence API

    Skills you'll gain: Software Documentation, API Gateway, Scripting, API Design, API Testing, Restful API, JSON, Application Programming Interface (API), Data Import/Export, Scripting Languages, Performance Tuning, Content Management, Scalability

    Intermediate · Course · 1 - 4 Weeks

1234…20

In summary, here are 10 of our most popular inbound calls courses

  • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
  • Amazon Connect Instance Fundamentals: Amazon Web Services
  • Amazon Connect Routing Fundamentals: Amazon Web Services
  • Preparing for Your Call Center Customer Service Role: CVS Health
  • Español para profesionales: comunicación en el trabajo: Universidad Nacional Autónoma de México
  • SEO Copywriting for Digital Marketing Success: Skillshare
  • Trade & investment: evidence-based policies for development: Erasmus University Rotterdam
  • Unearth Needs Fast: Coursera
  • Earth Economics: Erasmus University Rotterdam
  • English Language Skills B1-B2 CEFR: Intermediate: Voxy

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