
University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Branding, Customer experience improvement, Marketing Strategies, Brand Loyalty, Cross-Channel Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Innovation
★ 4.8 (301) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Order Fulfillment, Online Advertising, E-Commerce, Order Delivery, Google Ads, Digital Advertising, Customer experience improvement, Market Research, Marketing, Retail Management, Advertising Campaigns, Sales, Market Trend, Trend Analysis, Customer Engagement, Target Audience
★ 4.8 (2K) · Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Transaction Processing, Customer Service, Data Entry, E-Commerce, Customer Data Management, Record Keeping, Time Management, Social Media
★ 4.8 (39) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Inventory and Warehousing, Warehousing, Retail Management, Warehouse Operations, Retail Store Operations, Merchandising, Supply Chain, Inventory Control, Transportation, Supply Chain, and Logistics, Logistics, Retail Sales, Operations Management, Supply Chain Management, Supply Chain Planning, Customer Service, Sales, Planning, Analytics, Decision Making, Design
★ 4.9 (15) · Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Operations, Manufacturing Operations, Operational Analysis, Inventory Management, Inventory Control, Supply Chain, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategy, Cost Benefit Analysis, Service Level
★ 4.7 (1.3K) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Securities Trading, Order Processing, Order Entry, Equities, Financial Trading, Brokerage, Transaction Processing, Investments, Corporate Communications, Investment Management, Risk Control, Return On Investment, Client Services, Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Investment Banking, Banking, Internal Controls, Governance, Capital Markets, Operational Efficiency, Private Equity, Financial Market, Risk Control, Operations, Organizational Structure, Corporate Finance, Finance, Underwriting, Research, Risk Analysis, Financial Forecasting, Analysis, Forecasting, Decision Making
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Digital Advertising, Online Advertising, Customer Analysis, Customer Retention, Inventory Control, Order Management, Google Ads, Inventory Management, Customer experience improvement, Customer Insights, Order Fulfillment, Inventory and Warehousing, AI Personalization, Social Media Marketing, Market Opportunities, Search Engine Optimization, E-Commerce, Marketing Strategies, Digital Marketing, Web Design
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Service, Retail Sales
★ 4.9 (14) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Inventory and Warehousing, Inventory Management, Warehousing, Inventory Control Systems, Inventory Control, Materials Management, Warehouse Operations, Warehouse Management, Inventory Management System, Inventory Accounting, Reverse Logistics
★ 4.5 (21) · Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Business Operations, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Transaction Processing, Upselling, Product Knowledge, Problem Solving, Conflict Management, Data Entry, Ability To Meet Deadlines, Interviewing Skills, Customer Engagement, Professionalism, Communication Strategies, E-Commerce, Communication, Time Management
★ 4.6 (496) · Beginner · Professional Certificate · 3 - 6 Months