• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Retail Store Operations

Results for "retail store operations"


  • U

    UBITS

    Conecta de forma efectiva con los clientes de retail

    Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication

    ★ 4.6 (8) · Intermediate · Course · 1 - 4 Weeks

  • G

    Goldman Sachs

    Fundamentals of Operations, with Goldman Sachs 10,000 Women

    Skills you'll gain: Process Mapping, Process Analysis, Operational Efficiency, Business Operations, Operational Excellence, Operations Management, Operational Analysis, Process Management, Operations, Business Process, Business Process Improvement, Process Improvement and Optimization, Process Improvement, Customer experience improvement, Continuous Improvement Process, Business Development, Growth Strategies, Technology Strategies, Business Technologies, Technology Solutions

    ★ 4.6 (386) · Mixed · Course · 1 - 4 Weeks

  • C

    CVS Health

    Interacting with Customers

    Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management

    ★ 4.6 (87) · Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Analyze & Apply Retail Banking Operations

    Skills you'll gain: Retail Banking, Banking Services, Banking, Payment Systems, Mortgage Loans, Credit/Debit Card Processing, Lending and Underwriting, Consumer Lending, Fraud detection, Payment Processing, Merchant Services, Loans, Deposit Accounts, Financial Services, Credit Risk, Financial Systems, Business Mathematics, Financial Regulation, Payment Processing and Collection, Risk Control

    ★ 4.9 (10) · Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Operations & Closing Skills

    Skills you'll gain: Closing (Sales), Price Negotiation, Sales Management, Sales Operations, B2B Sales, Sales Process, Negotiation, Selling Techniques, Enterprise Sales, Sales Pipelines, Sales Presentation, Sales, Presentations, Sales Presentations, Stakeholder Analysis, Strategic Planning, Stakeholder Management, Conversion Funnel Analysis, Planning, Decision Making

    Intermediate · Course · 3 - 6 Months

  • D

    Dubai College of Tourism

    Travel Agency Operations

    Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, General Sales Practices, Sales, Sales Process, Hospitality, Financial Acumen, Client Services, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management

    ★ 4.7 (56) · Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Vertex AI Search for Retail

    Skills you'll gain: Google Cloud Platform, Dataflow, Big Data, Data Pipelines, Data Store, Serverless Computing, Data Migration, Model Training, Apache Hadoop, Data Storage Technologies, Identity and Access Management, Data Storage, Tensorflow, Cloud Storage, AI Personalization, Advanced Analytics, Applied Machine Learning, Site Reliability Engineering, AI Integrations, Data Processing

    ★ 4 (135) · Beginner · Specialization · 3 - 6 Months

  • E

    EDUCBA

    Retail Management: Analyze, Plan & Strategize

    Skills you'll gain: Retail Management, Retail Store Operations, Retail Sales, Merchandising, Customer Analysis, Customer Insights, Product Assortment, Promotional Strategies, Strategic Marketing, Market Intelligence, Integrated Marketing Communications, Consumer Behaviour, Promotions and Campaigns, Marketing Communications, Operations Management, Financial Management, Competitive Analysis, Organizational Structure

    ★ 5 (17) · Mixed · Course · 1 - 3 Months

  • D

    Dubai College of Tourism

    Hotel Front Office Operations

    Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Hotels and Accommodations, Revenue Management, Greeting Customers, Hospitality Services, Office Procedures, Hospitality, Hotel And Restaurant Management, Hospitality Management, Administrative Support and Clerical Tasks, Customer Service, Verbal Communication Skills, Upselling, Office Administration, Interpersonal Communications, Communication Strategies, Operational Efficiency

    ★ 4.7 (69) · Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Analyze & Evaluate Retail Banking Operations & Compliance

    Skills you'll gain: Retail Banking, Banking, Banking Services, Customer Service, Client Services, Customer Relationship Building, Financial Regulation, Customer Retention, Customer experience strategy (CX), Payment Systems, Payment Processing, Regulatory Compliance, Risk Management, Business Risk Management, Compliance Management, Compliance Training, Risk Management Framework, Regulatory Requirements, Financial Controls, Automated Clearing House

    ★ 4.9 (11) · Mixed · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Retail Management Strategies: Apply & Analyze

    Skills you'll gain: Retail Management, Case Studies, Retail Store Operations, Competitive Analysis, Market Analysis, Strategic Planning, Business Strategy, Competitive Intelligence, Business Management, Milestones (Project Management), Growth Strategies, Organizational Strategy, Analysis, Spatial Data Analysis

    ★ 5 (12) · Mixed · Course · 1 - 4 Weeks

  • U

    University of Pennsylvania

    Retail Digital Supply Chain

    Skills you'll gain: Digital Transformation, Supply Chain Management, E-Commerce, Supply Chain, Retail Store Operations, Analytics, Digital Analysis, Supply Chain Systems, Business Analytics, Business Technologies, Descriptive Analytics, Customer Demand Planning, Customer experience strategy (CX), Predictive Analytics, Consumer Behaviour, Decision Making

    ★ 4.6 (125) · Beginner · Course · 1 - 4 Weeks

1234…420

In summary, here are 10 of our most popular retail store operations courses

  • Conecta de forma efectiva con los clientes de retail: UBITS
  • Fundamentals of Operations, with Goldman Sachs 10,000 Women: Goldman Sachs
  • Interacting with Customers: CVS Health
  • Analyze & Apply Retail Banking Operations: EDUCBA
  • Operations & Closing Skills: Coursera
  • Travel Agency Operations: Dubai College of Tourism
  • Vertex AI Search for Retail: Google Cloud
  • Retail Management: Analyze, Plan & Strategize: EDUCBA
  • Hotel Front Office Operations: Dubai College of Tourism
  • Analyze & Evaluate Retail Banking Operations & Compliance: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok