Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

University of Maryland, College Park
Skills you'll gain: Innovation, AI Enablement, Artificial Intelligence, Initiative and Leadership, AI literacy, Business Transformation, Digital Transformation, Governance, Technology Strategies, Market Opportunities, Product Lifecycle Management, Product Management, Stakeholder Engagement, Product Roadmaps, Public Policies, Automation, Policy Analysis, Market Analysis, Persona (User Experience), Market Research
★ 4.8 (6) · Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Advocacy, Risk Management, Lobbying, Talent Management, Leadership Development, Risk Mitigation, Diversity and Inclusion, Leadership and Management, Governance, Organizational Leadership, Compensation Management, Talent Acquisition, Human Resource Strategy, Public Affairs, Strategic Leadership, Legal Risk, Strategic Partnership, Strategic Planning, Leadership, Fundraising
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Media Content, Social Media Strategy, Social Media Management, Social Media Marketing, Instagram, Web Presence, Video Editing, Editing, Digital Brand Strategy, Professional Development, Customer Engagement, Branding, Portfolio Management, Promotional Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: SQL Server Integration Services (SSIS), Extract, Transform, Load, Data Warehousing, Data Transformation, Data Manipulation, Data Analysis, Microsoft SQL Servers, Data Integration, Data Mining, Advanced Analytics, Pivot Tables And Charts, Data Processing, SQL, Data Pipelines, Dataflow, Workflow Management
★ 4.5 (30) · Mixed · Course · 1 - 3 Months

Minnesota State University, Mankato
Skills you'll gain: Talent Management, Management Training And Development, Smart Goals, Industrial and Organizational Psychology, Employee Onboarding, Performance Review, Employee Performance Management, Performance Management, Goal Setting, Organizational Development, Leadership Development, Team Management, New Hire Orientations, Employee Retention, Performance Improvement, Team Leadership, Performance Analysis, Behavioral Management, Job Evaluation, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Scrum (Software Development), Agile Project Management, Agile Software Development, Sprint Retrospectives, Agile Product Development, Continuous Improvement Process, Meeting Facilitation, Project Estimation, Team Management, Sprint Planning, Team Building, Collaborative Software, Team Leadership, Lean Methodologies, Case Studies, Leadership, Administration, Business
★ 5 (12) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Empowerment, Coaching, Personal Development, Growth Mindedness, Optimism, Accountability, Accountability Frameworks, Journals, Lifelong Learning, Self-Awareness, Empathy, Constructive Feedback, Emotional Intelligence, Relationship Building, Creativity
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Cleansing, Data Manipulation, Data Integration, R Programming, Data Wrangling, Data Preprocessing, Tidyverse (R Package), Data Processing, R (Software), Data Management
★ 4.2 (6) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Kaizen Methodology, Process Improvement, Process Improvement and Optimization, Continuous Improvement Process, Process Analysis, Business Process Improvement, Performance Improvement, Team Building, Team Management, Root Cause Analysis, Continuous Monitoring
★ 4.6 (7) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Apache Spark, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, AWS SageMaker, Scalability, Tensorflow, Dimensionality Reduction, Autoencoders, Artificial Neural Networks, Applied Machine Learning, Python Programming, Fraud detection, Machine Learning Algorithms, Model Optimization, Model Evaluation
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, SQL, Database Management, Database Administration, Databases, Data Integration, Managed Services, Cloud Services, Platform As A Service (PaaS)
★ 4.6 (11) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Presentation, B2B Sales, Overcoming Objections, Sales Presentations, Dashboard, Dashboard Creation, Root Cause Analysis, Rapport Building, User Feedback, Strategic Partnership, Empathy & Emotional Intelligence, Selling Techniques, Sales Process, Sales Development, Customer Relationship Management (CRM) Software, Oral Comprehension, Composure, Emotional Intelligence, Responsible AI, Negotiation
Intermediate · Specialization · 3 - 6 Months