• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • C

    Coursera

    Uncover AI's Impact on Consumer Psychology

    Skills you'll gain: Consumer Behaviour, AI literacy, Marketing Psychology, User Research, AI Product Strategy, Usability Testing, Customer Insights, Usability, Human Factors, User Experience, Discussion Facilitation, Journey Mapping, Conversion Funnel Analysis, Product Improvement, Empathy, Data Capture, Record Keeping, Trustworthiness

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Deep Learning, NLP, and AI Applications

    Skills you'll gain: Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Transfer Learning, Natural Language Processing, Model Optimization, Deep Learning, PyTorch (Machine Learning Library), Large Language Modeling, Fine-tuning, Keras (Neural Network Library), Artificial Neural Networks, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Image Analysis, Tensorflow, Artificial Intelligence, Machine Learning Methods, Computer Vision, Model Training

    Advanced · Course · 1 - 3 Months

  • I

    IE Business School

    Network Externalities, Platform Markets and Sharing

    Skills you'll gain: Market Dynamics, Economics, Supply And Demand, Market Share, Market Analysis, Network Model, Market Opportunities, Consumer Behaviour, Market Trend, Network Analysis, Business Modeling, New Business Development, Entrepreneurship, Business Strategy, Corporate Strategy

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Facebook Planning: Manage Content Like a Pro

    Skills you'll gain: Content Scheduling, Facebook, Content Development and Management, Content Strategy, Social Media Content, Content Creation, Social Media Management, Drive Engagement, Driving engagement, Content Management, Calendar Management, Social Media, Digital Marketing Tools, Productivity Software, Google Workspace, Content Performance Analysis, Workflow Management, Customer Engagement, Live Streaming

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Excel: Build Financial Budgets Fast

    Skills you'll gain: Spreadsheet Software, Financial Data, Excel Formulas, Budget Management, Microsoft Excel, Budgeting, Financial Analysis, Operating Budget, Data Cleansing, Financial Modeling, Consolidation, Cost Management, Data Integration, Data-Driven Decision-Making, Financial Reporting

    Intermediate · Course · 1 - 4 Weeks

  • L

    LearnQuest

    Core Sales Operations and Performance

    Skills you'll gain: Sales Pipelines, Overcoming Objections, Sales Management, Sales Process, Team Motivation, Sales Development, Performance Analysis, Regional Sales, Selling Techniques, Team Performance Management, Prospecting and Qualification, Sales Enablement, Sales Training, Sales, Performance Measurement, Dashboard, Management Training And Development, Customer Relationship Management (CRM) Software, Business Ethics, Customer Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • S

    Simplilearn

    Introduction to CNN Training

    Skills you'll gain: Convolutional Neural Networks, Image Analysis, Computer Vision, Deep Learning, Artificial Neural Networks, Model Training

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Portfolio and Industry Readiness for Agentic AI Architects

    Skills you'll gain: Agentic Workflows, Technical Communication, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), AI Security, Professional Development, Generative AI Agents, MLOps (Machine Learning Operations), Technical Documentation, Coaching, Technical Writing, Portfolio Management, Project Documentation, Problem Solving, Communication Strategies, GitHub

    Intermediate · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Machine Learning with Implementation in Java

    Skills you'll gain: Data Preprocessing, Model Deployment, Apache Mahout, Java, Java Programming, Apache Spark, Classification Algorithms, Machine Learning Software, Machine Learning Methods, Model Training, Applied Machine Learning, Deep Learning, Data Processing, Model Evaluation, Natural Language Processing, Data Cleansing, Machine Learning, Feature Engineering, Data Transformation, Artificial Neural Networks

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Building and Managing High-Performance Teams

    Skills you'll gain: Meeting Facilitation, Smart Goals, Performance Review, Conflict Management, Team Management, Team Performance Management, Discussion Facilitation, Team Building, Performance Management, Employee Performance Management, Team Leadership, Communication, Leadership and Management, Constructive Feedback, Data-Driven Decision-Making, Strategic Decision-Making, Decision Making, Leadership, Influencing, Innovation

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Michigan

    투자 기술의 혁신: AI

    Skills you'll gain: FinTech, Wealth Management, Investments, Asset Management, Investment Management, Big Data, Artificial Intelligence and Machine Learning (AI/ML), Financial Trading, Artificial Neural Networks, Artificial Intelligence, Applied Machine Learning, Machine Learning

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Basics of Chatbots with Machine Learning & Python

    Skills you'll gain: Natural Language Processing, Python Programming, Text Mining, Artificial Intelligence, Data Preprocessing, Machine Learning, Applied Machine Learning, Data Collection, Data Analysis

    Intermediate · Course · 1 - 4 Weeks

1…302303304…352

In summary, here are 10 of our most popular customer success courses

  • Uncover AI's Impact on Consumer Psychology: Coursera
  • Deep Learning, NLP, and AI Applications: Packt
  • Network Externalities, Platform Markets and Sharing: IE Business School
  • Facebook Planning: Manage Content Like a Pro: Coursera
  • Excel: Build Financial Budgets Fast: Coursera
  • Core Sales Operations and Performance: LearnQuest
  • Introduction to CNN Training: Simplilearn
  • Portfolio and Industry Readiness for Agentic AI Architects: Coursera
  • Machine Learning with Implementation in Java: Board Infinity
  • Building and Managing High-Performance Teams: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok