• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    Uncover Product Insights: Analyze Engagement Metrics

    Skills you'll gain: Statistical Reporting, Web Analytics, Statistical Process Controls, Data Analysis, Statistical Analysis, Strategic Decision-Making, Analytics, Statistical Methods, Quality Monitoring, Business Metrics, Performance Metric, Anomaly Detection, Descriptive Analytics, Customer Engagement, Benchmarking

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Basics of Chatbots with Machine Learning & Python

    Skills you'll gain: Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Text Mining, Machine Learning Methods, Artificial Intelligence, Data Preprocessing, Machine Learning, Applied Machine Learning, Data Collection, Data Processing, Data Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Draft Measurable Marketing Goals with AI

    Skills you'll gain: Smart Goals, Marketing Effectiveness, Goal Setting, Campaign Planning, Marketing Planning, Marketing Strategies, Data-Driven Marketing, Key Performance Indicators (KPIs), Performance Measurement, Web Analytics, Accountability

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    S

    S.P. Jain Institute of Management and Research

    Finance for Decision-Making

    Skills you'll gain: Corporate Finance, Working Capital, Capital Budgeting, Financial Management, Financial Analysis, Finance, Capital Expenditure, Financial Planning, Cash Management, Risk Analysis, Cash Flows, Equities, Investment Management, Business Valuation, Return On Investment, Financial Policy

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    AI for Business: ChatGPT for Brand Storytelling

    Skills you'll gain: Brand Strategy, Storytelling, Branding, Brand Marketing, Prompt Engineering, ChatGPT, Brand Management, Digital Brand Strategy, Cross-Channel Marketing, Content Creation, Blogs, Consumer Behaviour, Brainstorming, Email Marketing

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Как таргетировать группу пользователей в Twitter?

    Skills you'll gain: Online Advertising, Digital Advertising, Target Audience, Social Media Marketing, Advertising Campaigns, Social Media Campaigns, Target Market, Global Marketing, Customer Analysis

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Strategic Planning and Project Delivery

    Skills you'll gain: HubSpot CRM, Marketing Planning, Timelines, Marketing Operations, Plan Execution, Customer Relationship Management (CRM) Software, Marketing Strategies, Project Management, Strategic Planning, Brand Strategy, Marketing Analytics, Social Media Marketing, Content Strategy, Email Marketing, Performance Measurement, Digital Marketing, Google Analytics, AI Enablement, Search Engine Optimization, Generative AI

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Change Management for Google Workspace - Español

    Skills you'll gain: Change Management, Stakeholder Engagement, Organizational Change, Training Programs, Workflow Management, Stakeholder Management, Employee Training, Google Workspace, Communication Planning, Developing Training Materials, Culture Transformation, Organizational Development, Training and Development, Business Transformation, Stakeholder Communications, Drive Engagement, Stakeholder Analysis, Organizational Effectiveness, Customer Success Management, Program Implementation

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    G

    Google Cloud

    Attention Mechanism - 繁體中文

    Skills you'll gain: Machine Learning Methods, Artificial Neural Networks, Deep Learning, Natural Language Processing, Applied Machine Learning

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    HR Analytics and Workforce Performance Measurement

    Skills you'll gain: Management Reporting, Performance Measurement, Human Resource Strategy, Human Resources Management and Planning, Human Resources, People Analytics, Performance Reporting, Employee Performance Management, Performance Metric, Workforce Management, Human Resource Policies, Business Reporting, Business Metrics, Return On Investment

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    J

    John Wiley & Sons

    CISSP For Dummies

    Skills you'll gain: Application Security, Security Testing, Cyber Security Assessment, IT Security Architecture, Secure Coding, Identity and Access Management, Authentications, Network Security, Security Management, Endpoint Security, Vulnerability Scanning, Security Strategy, Security Controls, Disaster Recovery, Cybersecurity, Cyber Governance, Penetration Testing, Information Systems Security, Vulnerability Assessments, Risk Management

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Foundations of Tech Leadership

    Skills you'll gain: Delegation Skills, Team Motivation, Team Building, Rapport Building, Time Management, Relationship Building, Strategic Leadership, Relationship Management, Team Management, Team Leadership, Organizational Leadership, Team Performance Management, Leadership and Management, People Management, Leadership, Organizational Skills, Leadership Development, Matrix Management, Communication, Prioritization

    Intermediate · Course · 1 - 4 Weeks

1…308309310…392

In summary, here are 10 of our most popular customer success courses

  • Uncover Product Insights: Analyze Engagement Metrics: Coursera
  • Basics of Chatbots with Machine Learning & Python: Packt
  • Draft Measurable Marketing Goals with AI: Coursera
  • Finance for Decision-Making: S.P. Jain Institute of Management and Research
  • AI for Business: ChatGPT for Brand Storytelling: Packt
  • Как таргетировать группу пользователей в Twitter?: Coursera
  • Strategic Planning and Project Delivery: Coursera
  • Change Management for Google Workspace - Español: Google Cloud
  • Attention Mechanism - 繁體中文: Google Cloud
  • HR Analytics and Workforce Performance Measurement: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok