Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Microsoft
Skills you'll gain: Product Roadmaps, AI Product Strategy, Technology Roadmaps, Product Strategy, User Story, Agile Product Development, Stakeholder Management, Product Requirements, Functional Specification, Responsible AI, Innovation, Change Management, Market Research, Prioritization
Beginner · Course · 1 - 3 Months

Sciences Po
Skills you'll gain: Social Sciences, Governance, Data Sharing, Digital Transformation, Policy Analysis, Data Analysis, Big Data, Algorithms, Data Ethics, Computing Platforms, Data-Driven Decision-Making, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Cloud Deployment, Virtual Machines, Kubernetes, Role-Based Access Control (RBAC), Virtual Networking, Cloud Management, Windows PowerShell, Load Balancing, Security Information and Event Management (SIEM), Command-Line Interface, Network Security, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Stakeholder Management, Conflict Management, Project Management Institute (PMI) Methodology, Strategic Communication, Cultural Diversity, Project Management, Cultural Sensitivity, Communication, Organizational Structure, Influencing, Relationship Building
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Apache Maven, Spring Framework, Microservices, Java Platform Enterprise Edition (J2EE), Spring Boot, Java, Java Programming, Back-End Web Development, Software Architecture, Load Balancing, Application Servers, Restful API, Web Applications, Scalability
Advanced · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Traffic Flow Optimization, Transportation Operations, Sustainable Design, Environmental Issue, Sustainable Engineering, Feasibility Studies, Emerging Technologies, Regulatory Compliance, Concept Of Operations, Data-Driven Decision-Making, Market Dynamics, Human Factors, Safety Standards
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Statistical Inference, Statistical Modeling, Statistical Hypothesis Testing, Regression Analysis, R Programming, Data Ethics, Experimentation, Research Design, Statistical Methods, Data Science, Data Analysis, Statistical Analysis, Data Modeling, Predictive Modeling, Mathematical Modeling, Probability & Statistics, A/B Testing, Quantitative Research, Machine Learning, Model Evaluation
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: New Product Development, Product Development, Product Strategy, Product Design, Design Thinking, Product Planning, Innovation, Persona Development, Product Management, Team Management, Product Lifecycle Management, Prototyping, Market Research, Sustainable Business, Agile Product Development, Marketing, Product Roadmaps, Sustainable Design, Ideation, Commercialization
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Health Informatics, Informatics, Health Care, Healthcare Project Management, Systems Analysis, Business Systems Analysis, Technical Communication, Requirements Analysis, Data Access, User Centered Design
Mixed · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Pedagogy, Teaching, Environment, Sustainable Development, Environmental Science, Environmental Policy, Community Development, Natural Resource Management, Student Engagement, Collaboration
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LangGraph, LangChain, AI Workflows, LLM Application, Agentic systems, Prompt Engineering, Data Persistence, Context Management, Human Centered Design
Intermediate · Project · Less Than 2 Hours

Universitat Autònoma de Barcelona
Skills you'll gain: Community Development, Social Work, Education and Training, Social Justice, Community and Social Work, Social Impact, Childhood Education and Development, Pedagogy, Sustainable Development, Child Welfare, Cultural Diversity, Diversity Awareness, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months