• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • Status: Free
    Free
    U

    Utrecht University

    Understanding justice and fairness in energy transitions

    Skills you'll gain: Social Justice, Social Impact, Socioeconomics, Sustainable Development, Environmental Issue, Community Development, Social Sciences, Governance, Policy Analysis, Public Policies, Ethical Standards And Conduct, Environmental Policy, Diversity and Inclusion, Climate Change Mitigation, Stakeholder Engagement, Resource Allocation

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Jira: Plan, Verify, and Deliver

    Skills you'll gain: User Story, Quality Assurance, Jira (Software), Agile Methodology, Verification And Validation, Quality Assessment, Agile Product Development, Agile Project Management, Sprint Planning, Workflow Management, Project Estimation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Excel: Build Financial Budgets Fast

    Skills you'll gain: Spreadsheet Software, Financial Data, Excel Formulas, Budget Management, Microsoft Excel, Budgeting, Financial Analysis, Operating Budget, Data Cleansing, Financial Modeling, Consolidation, Cost Management, Data Integration, Data-Driven Decision-Making, Financial Reporting

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Mendix Advanced Workflows and Integrations

    Skills you'll gain: Web Services, Data Mapping, Simple Object Access Protocol (SOAP), Restful API, Business Logic, Software Technical Review, Application Programming Interface (API), System Monitoring, Application Performance Management, Security Architecture Review, Data Integration, Enterprise Application Management, Software Architecture, Business Process Automation, Maintainability, Performance Tuning, Scalability, Debugging, Application Security, Role-Based Access Control (RBAC)

    Advanced · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Anuncie su evento para recaudar fondos con Canva

    Skills you'll gain: Canva (Software), Marketing Materials, Graphic and Visual Design, Promotional Materials, Driving engagement, Graphic Design, Advertising, Design, Online Advertising, Graphic and Visual Design Software, Marketing Design, Design Software, Target Audience, Design Elements And Principles, Digital Advertising, Drive Engagement, Marketing, Social Media Content, User Accounts, Business

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    GenAI Data Engineering and RAG Systems

    Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, AI Personalization, Data Engineering, Context Engineering, AI Orchestration, System Monitoring, Generative AI, Data Processing, AI Workflows, Extract, Transform, Load, Scalability, Large Language Modeling, Data Architecture, Data Pipelines, Embeddings, Continuous Monitoring, Talent Pipelining, Process Optimization, Engineering

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Design Impactful Dashboards: Visualize and Evaluate Data

    Skills you'll gain: Dashboard, Data Synthesis, Usability Testing, Dashboard Creation, Data Integration, Usability, Data Presentation, Market Research, User Feedback, Interactive Data Visualization, Looker (Software), Data Visualization, Product Improvement, Tableau Software, Peer Review, User Centered Design, Grafana, Driving engagement, Graphic and Visual Design

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Information Security Risk Management

    Skills you'll gain: Risk Management, Risk Analysis, Risk Management Framework, Risk Modeling, Security Management, Risk Appetite, Business Risk Management, Cyber Risk, Risk Mitigation, Threat Management, Enterprise Risk Management (ERM), Risk Control, Vulnerability Assessments, Threat Modeling, Vulnerability Management, Threat Detection, Security Controls, Stakeholder Communications, Vulnerability, Stakeholder Engagement

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    كيفية إنشاء لوحة تحليلات التسويق باستخدام منصة هاب سبوت

    Skills you'll gain: HubSpot CRM, Dashboard, Customer Relationship Management, Customer Relationship Management (CRM) Software, Marketing Analytics, Data-Driven Marketing, Digital Marketing Tools, Marketing, Customer Data Management, Marketing Management, Business, Business Strategy

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Experiencia: Mejorando el Viaje del Aficionado

    Skills you'll gain: Personalized Service, AI Personalization, Customer experience improvement, Driving engagement, Web Content Accessibility Guidelines, Personalized Campaigns, Customer Engagement, Self Service Technologies, Customer Relationship Management (CRM) Software, Inventory Management System, Multimedia, Operational Efficiency, Customer Relationship Management, Loyalty Programs, Diversity and Inclusion, Brand Loyalty, Augmented Reality, Digital Transformation, Experience Design, Data-Driven Marketing

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Advanced Google Analytics - A Practical Guide

    Skills you'll gain: Conversion Funnel Analysis, Digital Analysis, Data Collection, Data-Driven Marketing, Data Quality, grep, Business Reporting, Data Validation, Data Capture, Campaign Planning, Event Monitoring, Marketing Channel

    Intermediate · Course · 3 - 6 Months

  • P

    Packt

    Basics of Chatbots with Machine Learning & Python

    Skills you'll gain: Natural Language Processing, Python Programming, Text Mining, Artificial Intelligence, Data Preprocessing, Machine Learning, Applied Machine Learning, Data Collection, Data Analysis

    Intermediate · Course · 1 - 4 Weeks

1…314315316…351

In summary, here are 10 of our most popular customer engagement courses

  • Understanding justice and fairness in energy transitions : Utrecht University
  • Jira: Plan, Verify, and Deliver: Coursera
  • Excel: Build Financial Budgets Fast: Coursera
  • Mendix Advanced Workflows and Integrations: Coursera
  • Anuncie su evento para recaudar fondos con Canva: Coursera
  • GenAI Data Engineering and RAG Systems: Starweaver
  • Design Impactful Dashboards: Visualize and Evaluate Data: Coursera
  • Information Security Risk Management: LearnKartS
  • كيفية إنشاء لوحة تحليلات التسويق باستخدام منصة هاب سبوت: Coursera
  • Experiencia: Mejorando el Viaje del Aficionado: Real Madrid Graduate School Universidad Europea

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok