• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • S

    Skillshare

    Defeat Procrastination: Design Your Own Creative Workflow

    Skills you'll gain: Brainstorming, Productivity, Prioritization, Creativity, Organizational Skills, Overcoming Obstacles, Stress Management, Self-Discipline, Self-Awareness

    Beginner · Course · 1 - 3 Months

  • J

    John Wiley & Sons

    Product Management and Lean Startup Principles

    Skills you'll gain: Target Audience, Target Market, Agile Product Development, User Interface and User Experience (UI/UX) Design, UI/UX Strategy, Product Improvement, Product Development, Customer Analysis, User Experience, Business Metrics, Lean Methodologies, Persona Development, Product Management, Agile Methodology, New Product Development, Performance Measurement, Web Analytics, Product Marketing, User Feedback, Business Operations

    Intermediate · Course · 3 - 6 Months

  • C

    Coursera

    Master Active Listening

    Skills you'll gain: Active Listening, Trustworthiness, Drive Engagement, Verbal Communication Skills, Sales Training, Customer Relationship Building, Rapport Building, Oral Comprehension, Writing, Interpersonal Communications, Needs Assessment, Communication Strategies

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Modern Product Leadership

    Skills you'll gain: Team Motivation, Negotiation, Team Leadership, Agile Product Development, Product Roadmaps, Team Building, Organizational Leadership, Conflict Management, Leadership, Scaled Agile Framework, Leadership Development, Strategic Leadership, Agile Methodology, Leadership and Management, Product Management, Management Training And Development, Business Leadership, Drive Engagement, Team Management, Product Demonstration

    Beginner · Course · 1 - 3 Months

  • C

    Cisco Learning and Certifications

    Implementing MPLS VPNs

    Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Border Gateway Protocol, Open Shortest Path First (OSPF), Network Troubleshooting, Network Routers, Network Routing, Network Support, Network Planning And Design, Network Monitoring, Configuration Management, Command-Line Interface

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Develop Lead Tracking

    Skills you'll gain: Sales Process, B2B Sales, Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Management, Sales Strategy, HubSpot CRM, Customer Relationship Management, Data Quality, Data-Driven Decision-Making, Data Integrity, Data Maintenance, Data Entry, Forecasting, Decision Making

    Intermediate · Course · 1 - 4 Weeks

  • S

    Starweaver

    GenAI Data Engineering and RAG Systems

    Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, AI Personalization, Data Engineering, Context Engineering, AI Orchestration, System Monitoring, Generative AI, Data Processing, AI Workflows, Extract, Transform, Load, Scalability, Large Language Modeling, Data Architecture, Data Pipelines, Embeddings, Continuous Monitoring, Talent Pipelining, Process Optimization, Engineering

    Intermediate · Course · 1 - 4 Weeks

  • U

    UBITS

    Estima la carga de trabajo de tu equipo

    Skills you'll gain: Sprint Planning, Project Estimation, Estimation, Backlogs, Agile Methodology, Agile Project Management, Kanban Principles, Capacity Management, User Story, Team Management, Project Planning, Prioritization

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    BigQuery Fundamentals for Redshift Professionals

    Skills you'll gain: Amazon Redshift, SQL, Identity and Access Management, Query Languages, Google Cloud Platform, Database Design, Role-Based Access Control (RBAC), Data Import/Export, Relational Databases, Data Warehousing, Data Access, Data Integration, Database Architecture and Administration, Data Sharing, Data Modeling

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    AI Content Creation and SEO Optimization

    Skills you'll gain: Keyword Research, Content Optimization, Search Engine Optimization, Generative Engine Optimization (GEO), Web Analytics and SEO, Content Creation, Content Strategy, Blogs, Target Audience, Web Content, Conversion Funnel Analysis, Content Marketing, Persona Development, Style Guides, Customer Engagement, Social Media Content, Brand Strategy, Driving engagement, Brand Management, Digital Content

    Beginner · Course · 1 - 3 Months

  • L

    LearnQuest

    Transforming Sales Impact for Sustainable Growth

    Skills you'll gain: Account Strategy, Account Management, Return On Investment, Sales Management, Sales Strategy, Risk Management, Loyalty Programs, Customer Advocacy, Performance Measurement, Sales, Digital Transformation, Sales Process, Business Risk Management, Business Metrics, Business Transformation, Innovation, Drive Engagement, Customer Retention, Ideation, Business Leadership

    Intermediate · Course · 1 - 4 Weeks

  • C

    Case Western Reserve University

    Case Studies in Geostatistical Modeling

    Skills you'll gain: Geostatistics, Exploratory Data Analysis, Spatial Analysis, Spatial Data Analysis, Geospatial Information and Technology, Data Cleansing, Data Analysis, Statistical Modeling, Statistical Analysis, Oil and Gas, Statistical Reporting, Estimation, Simulations, Simulation and Simulation Software, Data Integration

    Intermediate · Course · 1 - 3 Months

1…317318319…349

In summary, here are 10 of our most popular customer success courses

  • Defeat Procrastination: Design Your Own Creative Workflow: Skillshare
  • Product Management and Lean Startup Principles: John Wiley & Sons
  • Master Active Listening: Coursera
  • Modern Product Leadership: University of Maryland, College Park
  • Implementing MPLS VPNs: Cisco Learning and Certifications
  • Develop Lead Tracking: Coursera
  • GenAI Data Engineering and RAG Systems: Starweaver
  • Estima la carga de trabajo de tu equipo: UBITS
  • BigQuery Fundamentals for Redshift Professionals: Google Cloud
  • AI Content Creation and SEO Optimization : Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok