
Dubai College of Tourism
Skills you'll gain: Hospitality Services, Intercultural Competence, Greeting Customers, Hospitality, Communication, Expectation Management, Teamwork, Rapport Building, Growth Mindedness, Personal Development, Service Recovery, Friendliness, Lifelong Learning, Collaboration, Team Collaboration, Continuous Improvement Process, Professionalism, Cultural Sensitivity, Personalized Service, Composure
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Intercultural Competence, Active Listening, Cultural Sensitivity, Cultural Responsiveness, Cultural Diversity, Workplace inclusivity, Diversity Awareness, Diversity and Inclusion, Empathy, Communication Strategies, Hospitality, People Development, Guest Relations, Emotional Intelligence, Empathy & Emotional Intelligence, Communication, Conflict Management, Digital Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Workflow Management, Microsoft Power Platform, Product Testing, Document Management, Business Process Automation, Microsoft 365
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Google Workspace, Virtual Machines, Computing Platforms, Self Service Technologies, Cloud Computing, Application Deployment, System Configuration, Display Devices
Beginner · Project · Less Than 2 Hours