Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of North Texas
Skills you'll gain: Hospitality Management, Hospitality, Employee Training, Human Resources Management and Planning, Performance Appraisal, Leadership and Management, Team Motivation, Training Programs, Human Resources, Customer experience improvement, Recruitment, Employee Performance Management, Human Resource Strategy, Legal Risk, Employee Onboarding, Talent Acquisition, Job Analysis, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Revenue Forecasting, Financial Modeling, Financial Forecasting, Real Estate, Forecasting, Cash Flow Forecasting, Commercial Real Estate, Risk Management, Property and Real Estate, Investment Management, Portfolio Management, Risk Analysis, Investments, Financial Analysis
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Cascading Style Sheets (CSS), GitHub, HTML and CSS, Git (Version Control System), Microsoft Copilot, Web Development, Web Content Accessibility Guidelines, Responsive Web Design, Hypertext Markup Language (HTML), Javascript, Web Design, Front-End Web Development, JSON, Semantic Web
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: jQuery, Responsive Web Design, Javascript and jQuery, Cascading Style Sheets (CSS), Web Development, HTML and CSS, Hypertext Markup Language (HTML), Web Design and Development, Javascript, Web Design, Version Control, Web Development Tools, GitHub, Web Servers, Git (Version Control System), Event-Driven Programming, Browser Compatibility, Application Programming Interface (API), Animations
Build toward a degree
Beginner · Course · 1 - 3 Months
INSEAD
Skills you'll gain: Intellectual Property, Blockchain, Business Transformation, Business Leadership, Governance, Strategic Leadership, FinTech, Technology Strategies, Corporate Sustainability, Business, Business Modeling, Business Strategy, Emerging Technologies, New Business Development, Innovation, Organizational Structure, Cyber Governance, Business Technologies, Data Governance, Executive Presence
Mixed · Course · 1 - 3 Months

Universidad Austral
Skills you'll gain: Organizational Structure, Organizational Change, Agile Methodology, Culture Transformation, Business Transformation, Agile Project Management, Sprint Retrospectives, Sprint Planning, Organizational Leadership, Strategic Leadership, Continuous Improvement Process, Complex Problem Solving
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Succession Planning, Technical Management, Risk Management, Team Management, Organizational Structure, Stakeholder Management, Diversity and Inclusion, Delegation Skills, Professional Networking, Strategic Leadership, Relationship Building, Culture Transformation, Business Strategy, Organizational Leadership, Leadership
Build toward a degree
Beginner · Specialization · 3 - 6 Months

National Taiwan University
Skills you'll gain: Brand Management, Branding, Marketing, Customer Relationship Management, Consumer Behaviour, Marketing Strategies, Customer experience strategy (CX), Customer Data Management, Market Dynamics, Target Market, Market Analysis, Digital Media Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Threat Modeling, MITRE ATT&CK Framework, Threat Management, Cybersecurity, Cyber Security Strategy, Application Security, Threat Detection, Security Strategy, Microsoft Azure, Cloud Security, Internet Of Things, Secure Coding, Network Security, Vulnerability Assessments, Identity and Access Management, Asset Management
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Innovation, Business Modeling, Design Thinking, Creative Problem-Solving, Entrepreneurship, Ideation, Corporate Strategy, Creative Thinking, Business Strategy, Business Process, Storytelling, Business Strategies, New Business Development, Strategic Planning, Team Management, Open Mindset, Value Propositions, Lean Methodologies, Organizational Development, Organizational Strategy
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Dashboard, Data Storytelling, Tableau Software, Peer Review, Data Visualization Software, Presentations, Interactive Data Visualization, Data Visualization, Data Cleansing, Business Intelligence, Real Time Data, Data Manipulation, Data Analysis Expressions (DAX), Data Quality, Data Transformation, Data Preprocessing, Data Validation, Data Sharing, Data Integration, Data Analysis
Advanced · Specialization · 1 - 3 Months
Arizona State University
Skills you'll gain: Lesson Planning, Parent Communication, Differentiated Instruction, Student Engagement, Instructional Strategies, Language Competency, Curriculum Planning, English Language, Community Outreach, Peer Review, Instructional Design, Developing Training Materials, Instructional and Curriculum Design, Teaching, Cultural Diversity, Language Learning, Cultural Sensitivity, Grammar, Case Studies, Diversity Awareness
Intermediate · Specialization · 3 - 6 Months