Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Oracle Databases, Performance Tuning, SQL, Query Languages, Database Design, Stored Procedure, Database Management, Data Storage
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Back-End Web Development, Program Development, Algorithms, Integrated Development Environments, Programming Principles, Pseudocode, Debugging, Computational Thinking, Engineering Software, Diagram Design, C# (Programming Language), Version Control, Data Flow Diagrams (DFDs), Software Engineering, GitHub, Git (Version Control System), Data Structures, Microsoft Copilot
Beginner · Course · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Digital Communications, Electrical and Computer Engineering, Electronic Systems, Electronics, Numerical Analysis, Telecommunications, Linear Algebra, Mathematical Modeling, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Injury Prevention, Public Safety and National Security, Public Health, Safety Standards, Public Policies, Policy Analysis, Health Policy, Law, Regulation, and Compliance, Community Health, Risk Analysis, Case Studies
Beginner · Course · 1 - 3 Months

American Psychological Association
Skills you'll gain: Qualitative Research, Research, Research Methodologies, Data Collection, Research Design, Social Sciences, Interviewing Skills, Psychology, Analytical Skills
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Application Deployment, Cloud Deployment, Generative AI, Prompt Engineering, Prototyping, Agile Product Development, Retrieval-Augmented Generation, Application Development, Interactive Design, User Interface (UI), Data Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Product Development, Wireframing, Product Roadmaps, Customer experience strategy (CX), Agile Project Management, Persona Development, User Experience, Product Requirements, User Story, Product Development, User Research, Product Strategy
Intermediate · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Design Thinking, Innovation, Business Modeling, Creative Problem-Solving, Entrepreneurship, Ideation, Lean Methodologies, Corporate Strategy, Process Development, Creative Thinking, New Product Development, Business Architecture, Creativity, Storytelling, Business Strategies, Customer experience improvement, Customer Engagement, New Business Development, Business Strategy, Growth Strategies
Advanced · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Competitive Analysis, Market Research, Competitive Intelligence, Persona Development, Market Analysis, Market Opportunities, Business Research, AI Product Strategy, Consumer Behaviour, Target Market, Customer Insights, Data-Driven Decision-Making, Product Development, Product Strategy, Gap Analysis, Market Trend, Regulatory Requirements, Innovation
Beginner · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Social Impact, Experimentation, Program Evaluation, Community Development, Sustainable Development, Systems Thinking, Research, Human Centered Design, Culture, Cultural Diversity, Creative Problem-Solving, Case Studies, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Market Analysis, Strategic Sourcing, Supplier Management, Competitive Analysis, Supply Chain, Market Dynamics, Financial Analysis, Supply Chain Management, Market Opportunities, Risk Analysis, Business Strategy, Case Studies, Peer Review
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Web Design and Development, Cascading Style Sheets (CSS), Front-End Web Development, User Interface (UI), Browser Compatibility, Javascript, Mobile Development, Interactive Design
Intermediate · Guided Project · Less Than 2 Hours