• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • M

    Meta

    Building Generative AI Apps with Llama

    Advanced · Professional Certificate · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Preparing Multimodal Data: Vision, Audio, and NLP Pipelines

    Skills you'll gain: Data Preprocessing, Model Evaluation, Fine-tuning, Hugging Face, Data Processing, Data Transformation, Large Language Modeling, Model Training, Feature Engineering, Data Pipelines, Image Analysis, Image Quality, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing, Machine Learning Methods, Data Architecture, Machine Learning Software, Computer Vision, Artificial Neural Networks, Machine Learning Algorithms

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    J

    John Wiley & Sons

    Sales Strategy in the Age of AI

    Skills you'll gain: Performance Measurement, Sales Strategy, Selling Techniques, Sales, Solution Selling, Sales Enablement, Sales Management, Sales Process, General Sales Practices, Generative AI Agents, Sales Development, Operational Performance Management, Digital Transformation, Performance Metric, AI Product Strategy, Key Performance Indicators (KPIs), Performance Analysis, Customer experience strategy (CX), AI Enablement, Sales Support

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Market Research Data: Dashboards and Storytelling

    Skills you'll gain: Dashboard Creation, Dashboard, Data Visualization, Data Storytelling, Data Presentation, Interactive Data Visualization, Statistical Visualization, Power BI, Data Visualization Software, Presentations, Business Intelligence, Data Analysis Expressions (DAX), Market Data, Market Analysis, Storytelling, Report Writing, Target Audience, Data Integration, Data Validation, Usability Testing

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Plan Projects Basics

    Skills you'll gain: Timelines, Project Planning, Project Schedules, Project Management, Accountability, Project Management Software, Team Performance Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Portfolio Management and Strategic Optimization

    Skills you'll gain: Project Portfolio Management, Portfolio Management, Resource Allocation, Strategic Prioritization, Resource Utilization, Portfolio Risk, Strategic Decision-Making, Resource Management, Resource Planning, Business Priorities, Performance Measurement, Organizational Strategy, Program Management, Risk Management, Performance Metric, Strategic Planning, Project Management, Prioritization, Performance Analysis, Governance

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Optimize and Evaluate Your No-Code Automation

    Skills you'll gain: Performance Tuning, No-Code Development, Performance Testing, Business Process Automation, Operational Analysis, Automation, Performance Analysis, Process Improvement and Optimization, System Monitoring, Business Workflow Analysis, Process Optimization, Operational Efficiency, Business Priorities, Maintainability, Workflow Management, Project Performance, Cost Benefit Analysis, Scalability, Analysis, Solution Architecture

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Communicate in Tasks

    Skills you'll gain: Communication Strategies, Project Management, Project Management Software, Project Coordination, Stakeholder Communications, Communication, Internal Communications, Collaborative Software, Coordination

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Tibco Rendezvous: Configure, Test & Deploy FTP-RV-JDBC

    Skills you'll gain: Middleware, File Transfer Protocol (FTP), Oracle Databases, Data Integration, Enterprise Application Management, Integration Testing, Systems Integration, System Testing, Data Import/Export, File Management, System Configuration

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Project Milestones Fast: Recall & Apply

    Skills you'll gain: Milestones (Project Management), Project Schedules, Project Management, Scheduling, Project Planning

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Présentation de Gemini Enterprise

    Skills you'll gain: Google Gemini, Gemini, Google Cloud Platform, Authorization (Computing), Authentications, Application Deployment, Generative AI Agents, Enterprise Security, Data Access, Agentic Workflows, Security Controls, AI Workflows, Cloud Security, Enterprise Architecture, Agentic systems, Case Studies, LLM Application, Cloud Infrastructure, Data Integration

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    The Lean-Agile Way: Mastering Value Stream Management

    Skills you'll gain: Lean Methodologies, Process Optimization, Data-Driven Decision-Making, Kaizen Methodology, Process Improvement, Process Improvement and Optimization, Workflow Management, Operational Efficiency, Scaled Agile Framework, Process Mapping, Agile Methodology, Organizational Effectiveness, Business Transformation, Agile Product Development, Continuous Improvement Process, Agile Project Management, Customer experience improvement

    Intermediate · Course · 1 - 3 Months

1…344345346…378

In summary, here are 10 of our most popular customer success courses

  • Building Generative AI Apps with Llama: Meta
  • Preparing Multimodal Data: Vision, Audio, and NLP Pipelines: Coursera
  • Sales Strategy in the Age of AI: John Wiley & Sons
  • Market Research Data: Dashboards and Storytelling: Coursera
  • Plan Projects Basics: Coursera
  • Portfolio Management and Strategic Optimization: EDUCBA
  • Optimize and Evaluate Your No-Code Automation: Coursera
  • Communicate in Tasks: Coursera
  • Tibco Rendezvous: Configure, Test & Deploy FTP-RV-JDBC: EDUCBA
  • Project Milestones Fast: Recall & Apply: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok