Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Fundação Instituto de Administração
Skills you'll gain: Marketing Effectiveness, Key Performance Indicators (KPIs), Marketing Analytics, Digital Marketing, Marketing Strategies, Data-Driven Marketing, Performance Analysis, Digital Marketing Campaigns, Campaign Management, Customer experience strategy (CX), Digital Analysis, Digital Marketing Tools, Performance Measurement, Marketing Automation, Marketing Channel, A/B Testing, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Requirements, Prompt Engineering, Prompt Patterns, LLM Application, Product Lifecycle Management, Process Design, Process Mapping, Token Optimization, User Requirements Documents, MLOps (Machine Learning Operations), Operational Efficiency, Business Process Automation, Product Management, Large Language Modeling, Model Optimization, Cost Containment, Process Optimization, Process Analysis, Key Performance Indicators (KPIs), Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Strategic Communication, Strategic Leadership, Communication Planning, Drive Engagement, Strategic Planning, Business Planning, Internal Communications, Performance Measurement, Communication Strategies, Employee Engagement, Organizational Strategy, Key Performance Indicators (KPIs), Plan Execution, Meeting Facilitation, Performance Metric, Dashboard, Business Strategy, Leadership Development, Team Building, Teamwork
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Rmarkdown, Knitr, Model Evaluation, Data Wrangling, Tidyverse (R Package), Predictive Analytics, Predictive Modeling, Data Analysis, R (Software), Statistical Reporting, R Programming, Data Quality, Data Manipulation, Data Integration, Data Transformation, Statistical Modeling, Extract, Transform, Load, Data Pipelines, Performance Analysis, Performance Metric
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Operational Risk, Case Studies, Security Management, Supplier Risk Management, Risk Management, Intellectual Property, Cybersecurity, Manufacturing Operations, Security Controls, Security Strategy, Cyber Security Strategy, Cyber Risk, Cyber Governance, Asset Protection, Compliance Reporting, Governance, Design
Intermediate · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Network Planning And Design, Network Engineering, Network Troubleshooting, Network Performance Management, Scalability, Dataflow
Beginner · Course · 1 - 3 Months

Skills you'll gain: Content Performance Analysis, Web Analytics, Multimedia, Content Optimization, Web Content, Driving engagement, Content Strategy, Content Development and Management, Analytics, Customer experience improvement, Content Management Systems, Data Analysis, Data-Driven Decision-Making, Data Literacy
Beginner · Course · 1 - 4 Weeks

Chris Croft Training
Skills you'll gain: Cost Reduction, Cost Control, Operational Efficiency, Operating Cost, Customer Analysis, Cost Accounting, Cost Benefit Analysis, Expense Management, Cost Estimation, Gross Profit, Operating Expense, Profit and Loss (P&L) Management, Cost Management, Process Optimization, Marketing Budgets, Management Accounting, Lean Methodologies, Capacity Management, Organizational Effectiveness, Leadership
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Modeling, Data Transformation, Database Design, Data Engineering, Dashboard, Dashboard Creation, Cloud Engineering, Analytics, Star Schema, Data Warehousing, Data Architecture, Data Integration, Extract, Transform, Load, Business Intelligence, Business Intelligence Software, Data Infrastructure, Data Analysis, Cloud Computing Architecture, Data Pipelines, Cloud Infrastructure
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Strategic Partnership, Sales Strategy, Software As A Service, Sales, Proposal Writing, Proposal Development, Business Development, Return On Investment, Lead Generation, Value Propositions, Performance Analysis, Key Performance Indicators (KPIs), Revenue Management, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: Prototyping, Ideation, Design Thinking, Business Modeling, Persona (User Experience), Brainstorming, Value Propositions, Human Centered Design, Generative AI, Innovation, User Feedback, Creative Thinking, AI powered creativity, Social Impact, Sustainable Business, Customer Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: Product Roadmaps, Product Management, Product Planning, Product Development, Plan Execution, Prioritization, Product Lifecycle Management, User Feedback, Customer Insights, Stakeholder Communications, Strategic Planning, Change Management, Stakeholder Management, Communication Strategies, Stakeholder Engagement
Beginner · Course · 1 - 3 Months