Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Dartmouth College
Skills you'll gain: C (Programming Language), Computer Architecture, Embedded Software, Computer Engineering, Computer Programming, Computer Science, Program Development, Data Structures, Linux, Debugging
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: System Configuration, System Design and Implementation, Computer Architecture, Hardware Architecture, Computer Hardware, Embedded Systems, Automation, Computational Logic, Performance Tuning
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Power Electronics, Control Systems, Electrical Engineering, Electronics, Simulations, Electronics Engineering, Mathematical Modeling, Model Evaluation
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Database Architecture and Administration, Cloud Computing Architecture, Oracle Databases, Data Migration, Microsoft SQL Servers, Google Cloud Platform, Cloud Computing, Database Management, Databases, Virtual Private Networks (VPN), Network Security, Enterprise Application Management, Virtual Machines
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Quality Management, Quality Management Systems, Continuous Improvement Process, Kaizen Methodology, Supplier Quality Management, Process Improvement, Quality Assurance, Quality Control, Lean Manufacturing, Customer experience improvement, Employee Engagement, Supplier Relationship Management, Statistical Process Controls
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Responsible AI, Automation, Artificial Intelligence, Cloud Infrastructure, Infrastructure As A Service (IaaS)
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design, Design, Visual Design, Layout Design, Entrepreneurship, Critical Thinking
Beginner · Guided Project · Less Than 2 Hours

Universidad Nacional Autónoma de México
Skills you'll gain: Data Mining, Database Design, Scalability, Database Systems, Relational Databases, Unstructured Data, Transaction Processing, Databases, Systems Design, Big Data, Data Architecture, NoSQL, Data Processing, Maintainability, Software Design, SQL, Apache Hadoop
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Services, Data Storage Technologies, Cloud Storage, Security Management, System Monitoring, NoSQL, Encryption, SQL, Scalability
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Business Continuity Planning, Incident Response, Risk Mitigation, Cyber Threat Hunting, Risk Management Framework, Cyber Risk, Risk Management, Computer Security Incident Management, Risk Analysis, Threat Management, Cybersecurity, IT Management, Vulnerability Management, Security Management, Enterprise Risk Management (ERM), Network Security, Cyber Security Policies, Business Risk Management, Cyber Threat Intelligence, Disaster Recovery
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Business Leadership, Professional Development, Return On Investment, Strategic Planning, Leadership, Professionalism, Personal Attributes, Emotional Intelligence, Influencing, Communication
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Project Scoping, Business Priorities, Business Analysis, Case Studies, Stakeholder Management, Project Design, Business, Data Science, Business Process, Data-Driven Decision-Making, Data Literacy
Intermediate · Course · 1 - 4 Weeks