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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Codio

    Container Creation and Orchestration Basics

    Skills you'll gain: Kubernetes, Docker (Software), Containerization, Ubuntu, Cloud-Native Computing, Application Deployment, Unix, Linux, Virtualization and Virtual Machines, Virtual Machines

    1.5
    Rating, 1.5 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Learn REST API Automation Using REST Assured

    Skills you'll gain: Authentications, OAuth, API Testing, Restful API, Application Programming Interface (API), JSON, Test Automation, Data Validation, Extensible Markup Language (XML), Mockups, Test Tools, Simple Object Access Protocol (SOAP), Virtualization, Debugging

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Compensation, Benefits and Payroll

    Skills you'll gain: Payroll, HR Tech, Compensation Strategy, Human Resources Software, Compensation and Benefits, Benefits Administration, Human Resources Information System (HRIS), Payroll Systems, Compensation Analysis, Compensation Management, Payroll Processing, Human Resources, Operational Efficiency, Responsible AI, AI Enablement, Data Ethics, Workforce Management, AI Personalization, Benefits Enrollment Processes, Employee Engagement

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Determine Shortest Paths Between Routers Using Python

    Skills you'll gain: Data Structures, File I/O, Network Routing, Computer Networking, Object Oriented Programming (OOP), Python Programming, Network Routers, Algorithms, Computer Programming

    4.5
    Rating, 4.5 out of 5 stars
    ·
    19 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Copilot for Advanced Collaboration in Teams and Outlook

    Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft 365, Email Automation, Collaborative Software, Productivity Software, Project Management Software, Calendar Management, Meeting Facilitation, Microsoft Word, Business Correspondence, Proposal Development

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    CertNexus

    Analyze Data

    Skills you'll gain: Data Analysis, Data Preprocessing, Data Visualization, Statistical Analysis, Exploratory Data Analysis, Business Analytics, Analytical Skills, Data Transformation, Probability & Statistics, Descriptive Statistics, Histogram, Scatter Plots

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Intel

    Intel Telco Cloud Transformation

    Skills you'll gain: Digital Transformation, Network Infrastructure, Network Architecture, Operational Efficiency, Cloud Infrastructure, General Networking, Cloud-Native Computing, Wireless Networks, Technology Solutions, Emerging Technologies, Virtualization, Distributed Computing, Scalability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidad de Palermo

    Product Management, Visión y Estrategia

    Skills you'll gain: Product Strategy, Product Marketing, Product Management, Marketing Communications, Business Modeling, Strategic Marketing, Product Lifecycle Management, Price Negotiation, Market Dynamics, Customer experience strategy (CX), Value Propositions, Marketing Channel, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Program Management Process

    Skills you'll gain: Program Management, Project Controls, Cost Management, Earned Value Management, Risk Analysis, Risk Management, Project Closure, Project Management, Cost Estimation, Procurement, Communication Planning, Financial Management, Contract Management, Scheduling, Scope Management, Stakeholder Management, Resource Management, Quality Management, Quality Control

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Complete DApp - Solidity and React - Blockchain Development

    Skills you'll gain: Blockchain, User Interface (UI), Bootstrap (Front-End Framework), UI Components, Development Environment, JavaScript Frameworks, Front-End Web Development, Debugging, Web Development Tools, Full-Stack Web Development, Animations, Web Applications, FinTech, Application Development, Emerging Technologies, Virtual Machines, Software Testing, Software Development Tools, Computer Programming Tools, Program Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Testing and Debugging in .NET Core Applications

    Skills you'll gain: Test Driven Development (TDD), Debugging, Software Testing, Performance Testing, Unit Testing, API Testing, Test Case, Test Automation, Acceptance Testing, Regression Testing, Testability, Integration Testing, .NET Framework, Application Performance Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    27 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Validate HTML Forms with JavaScript and HTML

    Skills you'll gain: Data Validation, Hypertext Markup Language (HTML), Verification And Validation, Javascript, Web Applications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    16 reviews

    Intermediate · Guided Project · Less Than 2 Hours

Searches related to customer experience

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1…368369370…560

In summary, here are 10 of our most popular customer experience courses

  • Container Creation and Orchestration Basics: Codio
  • Learn REST API Automation Using REST Assured: Packt
  • GenAI for Compensation, Benefits and Payroll: Coursera
  • Determine Shortest Paths Between Routers Using Python: Coursera
  • Copilot for Advanced Collaboration in Teams and Outlook: Microsoft
  • Analyze Data: CertNexus
  • Intel Telco Cloud Transformation: Intel
  • Product Management, Visión y Estrategia: Universidad de Palermo
  • Program Management Process: LearnKartS
  • Complete DApp - Solidity and React - Blockchain Development: Packt

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