Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Application Deployment, Google Gemini, Google Workspace, Data Store, Application Performance Management, OAuth, Data Access, Application Programming Interface (API), Enterprise Application Management, Collaborative Software, Identity and Access Management, Authentications, AI Workflows, AI Integrations, Data Integration, Generative AI Agents
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Generative AI, Customer Relationship Management, Customer Relationship Management (CRM) Software, Google Cloud Platform, Jupyter, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), SQL
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Management Reporting, Performance Reporting, Content Performance Analysis, Audit Planning, Data Import/Export, Data Analysis, Analytical Skills, Trend Analysis, Stakeholder Analysis, Data Management, Data Integration, Digital Assets
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI Agents, Google Workspace, Data Access, Cloud Security, Agentic Workflows, Enterprise Architecture, AI Workflows, Authorization (Computing), Authentications, Data Security, Agentic systems, Application Deployment, Consolidation, Data Integration, Case Studies, AI literacy, Cloud Deployment
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Authorization (Computing), Authentications, Generative AI Agents, Data Security, Application Deployment, Agentic Workflows, Enterprise Architecture, Data Access, Agentic systems, LLM Application, Google Cloud Platform, Cloud Security, Enterprise Security, AI Integrations, Data Integration
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Dataflow, Data Pipelines, Apache Kafka, Real Time Data, Extract, Transform, Load, Google Cloud Platform, Cloud Services, Data Integration, Data Processing, Big Data, Data Transformation, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, Agentic Workflows, AI Orchestration, AI Product Strategy, Prompt Patterns, Agentic systems, Google Cloud Platform, Customer experience improvement, Organizational Strategy, Innovation, Business Transformation, Change Management
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Customer Relationship Management, Google Cloud Platform, Generative AI, Large Language Modeling, Applied Machine Learning, Predictive Modeling, Artificial Intelligence, Query Languages
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Recurrent Neural Networks (RNNs), Machine Learning Methods, Artificial Neural Networks, Text Mining
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apache Hadoop, Extract, Transform, Load, Data Import/Export, Data Pipelines, Data Integration, Data Migration, Database Management, Data Architecture, Software Installation, Performance Tuning, Data Storage, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Redshift, Query Languages, Google Cloud Platform, Identity and Access Management, Data Warehousing, Data Import/Export, SQL, Data Infrastructure, Role-Based Access Control (RBAC), Database Administration, Database Design, Data Access, Data Architecture, Data Integration, Data Mapping, Data Modeling, Database Architecture and Administration, Data Security
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Identity and Access Management, Google Cloud Platform, Data Modeling, Query Languages, Role-Based Access Control (RBAC), SQL, Data Access, Data Import/Export, Data Architecture, Data Warehousing, Database Design, Data Integration, Database Architecture and Administration
Intermediate · Course · 1 - 3 Months